Michele S. Email & Phone Number

New York, NY, US

New York, New York, United States

New York, New York, United States

• Support, Operations & Inventory: ensure all store systems and standards are optimized, train in store teams in tandem with Sales Operations Director on software system usage, conduct all inventory cycle counts for the.
• Day to day E-commerce fulfillment: Implement all e-commerce fulfillment, manage the processing of order entry into the POS system, weekly and monthly feedback to management, weekly sales reporting

New York, New York, United States

• Day to day E-commerce Fulfillment: printing invoice to packing boxes; order entry and execution in POS system (Diaspark/Shopify); coordinate accurate detail of orders throughout production process; uphold company.
• Customer Experience: uphold company’s standards for customer service excellence; track and address a high volume of digital client inquiries through email, phone and Helpscout; communicate stock errors and necessary.
• Special Projects and Ops: assist with project coordination for sales and brand creative teams; run weekly reports to measure success of new initiatives and communicate progress; support management in new initiatives to.

*Area of Responsibility- Operations: Processing all outgoing transfers through KWI. Overseeing monthly inventory cycle counts which includes inventory reconciliation. Maintaining Inventory Locations excel sheet. Order processing through Magento and KWI. Packing orders and transfers according to company standards.*Area of Responsibility- Client Services.

Jersey City, New Jersey

Woodcliff Lake, New Jersey

Paramus, New Jersey

*Area of Responsibility: Asset Protection. Delegates specific AP tasks to management team members through an SRP. Completes monthly store self –audits for both the Men’s and Women’s shops. Audits all claimed damages to meet monthly MOS goals. Audits all back of house paperwork, from Cash Management Logs to Back of House Receiving and Transfers. Monthly.

Short Hills, New Jersey

*Promoted from Full-time Key Holder to Assistant Manager within 6 months*Managerial responsibilities include opening and closing procedures, POS supervision, editing schedule/submitting payroll through WFM program, delegating tasks to stylists, maintaining a monthly personal SPH of $150, achieving hourly CEM (Customer Experience Manager) goals to.

Paramus, NJ

*Area Of Responsibility: To uphold the Visual Merchandising standards and expectations of the company. This includes replenishment of product, proper folding techniques, ensuring all product has been steamed, and ensuring that the Visual Merchandising directive for each collection is being followed. Assists Corporate Visual Team in execution of new floor.

Clifton, NJ

Rated as “Worth It” by the New York Times Art & Leisure Editor, Scott Veale (January 2012)*Server Trainer*Won several “Wine Selling” contests*Ensures optimal customer experience by greeting customers in a timely fashion, suggesting wine pairings with meals, and processing payment

Belleville, NJ

A high-need, urban school district in New Jersey.*Assisted 2nd grade teacher with delivering lessons and activities*Offered students assistance and guidance for successful completion of class work

Newark, NJ

The oldest county parks system in the nation (1895), and one of the largest in the region.*Replaced former administrative assistant of 35+ years upon her retirement*Responsible for all administrative support functions including managing the director’s calendar, drafting memos, scheduling agency/community events, drafting and sending email and written.

Greater Boston Area

Award-winning, leading lifestyle brand specializing in transformation, healing and wellness with 19 locations globally. *Maintained a high level of guest rapport by providing an optimal guest experience*Assisted the spa with achieving its sales goals*Guided guests through their Exhale experience: booking spa therapy appointments and mind body class.

Greater Boston Area

An international company specializing in signature products and unmatched customer service since 1992.*A member of the Harvard Square’s launch team*Created a personalized shopping experience for customers, provided individualized attention, cultivated strong client relationships, and processed transactions

Newark, NJ

Consulting firm specializing in event planning, resource development, strategic planning, and board development.*Designed and managed multiple mailing and fundraising databases for various organizations *Researched and recommended charitable giving sources, and sponsorship opportunities for clients*Drafted invitations, event programs, souvenir journals.

Bachelor Of Science - Bs, Fashion Retail And Management

Business Management

High School Diploma