Michele Slaughter Email and Phone Number
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Client Support and Service Manager providing IT support and services to analyst who serve military and government agencies
Modern Technology Solutions, Inc. (Mtsi)
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Service Desk ManagerModern Technology Solutions, Inc. (Mtsi) Feb 2023 - PresentAlexandria, Va, Us
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Service Desk Manager [Information Technology]Cna Corporation Oct 2017 - Sep 2022Arlington, Virginia, UsOversee corporate service operations, customer relations and staff in ensuring that client incidents and service requests are properly documented in a ticketing tracking system. This includes the responsibility for managing procedures related to the identification, prioritization, and closure of client/end user requests through ticket management and coordination of Help Desk functions. As Manager I also contribute to problem resolution by working directly with staff, employees, clients, vendors, etc. to help resolve more complex issues. As part of the Technology Center leadership team I contribute to the development of budgets, plans, policies and procedures. Along with this leadership role carries a personal and corporate responsibility to build and sustain a respectful workplace. -
Server Administrator Ii, Server Administrator IiiCna Mar 2013 - Oct 2017Exchange Server 2010; Symantec Enterprise Vault 10; Cisco IronPort spam filter; Mcafee AV Definitions
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User Computing Adminstr IiiCna Sep 2012 - Mar 2013
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User Computing Adminstr IiCna Mar 2011 - Sep 2012Hardware and Software support
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Sr. Support SpecialistCna Feb 2007 - Mar 2011
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Server Administrator IiCna Corporation 2007 - 2014Arlington, Virginia, Us
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Server Administrator IiCna Corporation 2007 - 2014Arlington, Virginia, Us
Michele Slaughter Skills
Michele Slaughter Education Details
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Strayer University
Frequently Asked Questions about Michele Slaughter
What company does Michele Slaughter work for?
Michele Slaughter works for Modern Technology Solutions, Inc. (Mtsi)
What is Michele Slaughter's role at the current company?
Michele Slaughter's current role is Juneteenth National Independence Day, the oldest known commemoration of the end of slavery in the U.S..
What is Michele Slaughter's email address?
Michele Slaughter's email address is sl****@****cna.org
What is Michele Slaughter's direct phone number?
Michele Slaughter's direct phone number is +170382*****
What schools did Michele Slaughter attend?
Michele Slaughter attended Strayer University.
What skills is Michele Slaughter known for?
Michele Slaughter has skills like Active Directory, Troubleshooting, Windows 7, Windows Server, Security Clearance, Microsoft Exchange, Enterprise Vault, Server Administration, Sharepoint, Hardware, Defense, Security.
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