With over 20 years of experience in manufacturing, I have gained expertise in various aspects of purchasing, sales, production control, and inventory control. I have a proven track record of resolving issues related to on-time delivery, quality, and pricing, while continuously working to improve the efficiency and performance of the supply chain. I am self-motivated, driven, and committed to excellence in my field.
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BuyerNew Hampshire Ball Bearings, Inc. (Nhbb) Mar 2022 - Sep 2024Laconia, New Hampshire, United StatesAccomplished cost-cutting measures across multiple vendors within the aerospace and defense business.Collaborate with cross-functional teams to resolve quality, pricing, invoicing and delivery issues.Process purchase orders for varies metal coatings, heat treating, and other outside procsses, adhering to a strict, fast paced buying schedule.Identify and obtain new vendors and set up corresponding vendor profiles. Cultivate and maintain quality vendor relationships with multiple vendors. Create and maintain complex spreadsheets to track and communicate cost savings and on-time delivery. -
Account SpecialistEptam Precision Plastics Apr 2021 - Oct 2021North Field, New HampshireContributed to customer retention by strengthening relationships through account management and maintenance.Provided superior customer service by quoting, obtaining orders and answering questions related to products and materials.Updated Bill Of Material and WIP (Work In Process) documents based on customer change orders.Provided delivery information to customers by collaborating with the Production, Estimating and Quality team.Maintained customer confidence by keeping information confidential and keeping the customer informed.Ran weekly meetings with various customers to discuss the status of WIP and new projects.
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Buyer/PlannerViant Medical Feb 2019 - Apr 2021Planning ResponsibilitiesCreates, Schedules & maintain production orders within the ERP system Maintain the proper tracking & reporting of OTD, cycle time and yieldManage material flow in facility & through vendors Schedules work centers & issue dispatch listsProvides up-to-date documentation for facility & outside services Conduct production-planning meetings and communicate concerns Utilize customer forecasts within ERPBuyer Responsibilities Support purchase order releases on blanket agreements negotiated with vendorsEnsure material is utilized to minimize excess & obsolescence exposure Performed procurement activities to ensure on-time production startsManaging & maintaining supplier programs, Kanban and VMI Responsible for supplier report cards Support inventory turn objectives -
Production Control PlannerEptam Plastics, Inc. Apr 2015 - Feb 2019Northfield, NhWorked with logistics, engineering and purchasing to develop a production schedule that meets the needs of the customer.Mastery in scheduling for just-in-time delivery and expediting.Collaborated with project managers and developed solutions to factory and on site challenges.Demonstrated ability to analyze and anticipate situations, define problems and objectives.Assisted in analyzing all aspects of the production process and creating reports on suggested improvements for management.Responsible for daily tracking of manufacturing progress to scheduleReviewed and distributed dispatch list to supervisor and production.Help drive inventory transaction accuracy to levels as required by Enterprise Resource Planning (ERP).Monitor all orders on a daily bases to ensure unforeseen delays a reported to customer in a timely manner. -
Material Planner/Assistant BuyerL- 3 Insight Technology Apr 2007 - Apr 2015Londondery, NhManaged the supply of materials for the NPI (New Product Introduction) team . Coordinate and expedited flow of material for NPI Engineers.Created and issued WIP, stock and “can builds” reports.Created Cycle Count sheets and reconciled inventory balances as required. Analyzed usage, scrap, and waste to ensure material availability.Identify and report the causes of delays and determine appropriate corrective actions.ECO implications, Configuration Management, WIP issues and purge requirements.
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Customer Service RepresentativeAutodesk May 2006 - Apr 2007Order processing, pricing reports, preparing client documents, processing credit transactions, maintaining accounts, customer support, sales support, and other office and operations tasks as needed. Review new orders for correct pricing, special instructions and discounts, order accuracy though (SAP) system. Received, investigated, and responded to customer inquiries regarding shipments, verifications of registration, and complaints via e-mail, fax, and/or phone.Analyzed and researched historical data to solve customer issues and worked closely with local sales office to obtain approvals for returns and credits.Provided services within Service Level Agreements with various customers, both internal and external for applicable Autodesk license type -- Stand-Alone, Multi-Seat Stand Alone or Network Licensing
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Inventory Control / Production ControlHewlett-Packard Sep 1996 - May 2006Nashua, NhRequisitioned material and established sequential delivery dates to departments, according to job order priorities and material availability. Examines material delivered to production departments to verify conformance to specifications. Arranged in-plant transfer of materials to meet production schedules. Develop master schedules to establish sequences and lead-time for designated products to meet shipping dates according to sales forecast and customer orders. Compiled and maintained manual and computerized records such as material inventory, in-process production reports and WIP status. Interacted daily with all departments and levels of management to meet goals, make improvements and solve complex problems as well as independently to solve, investigate and correct inventory discrepancies. Contributed to the success of key excellence indicators, by way of improvements through in-process data, CI efforts, and Leadership Forums. Achieved extensive understanding of business systems through cross-functional projects. Trained personnel within, Purchase Orders, Out Sourcing, Drop Ships and Inventory Control efforts in the areas of cycle time, quality, and productivity. Performed internal audits to measure compliance with the company’s policies and procedures. Identify, analyze and improved existing processes within the organization to meet new goals and objectives by following a specific methodology / strategy to create successful results. Prepared and collected data for improvement projects.
Michele Sutherland Education Details
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Hesser College3.8
Frequently Asked Questions about Michele Sutherland
What is Michele Sutherland's role at the current company?
Michele Sutherland's current role is Buyer ► Top skills: Planning, Vendor Relationship, Cost Saving ► Outside Processes ► Passionate about Driving Value.
What schools did Michele Sutherland attend?
Michele Sutherland attended Southern New Hampshire University, Southern New Hampshire University, Hesser College.
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Michele Sutherland
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