Michele Taylor Email & Phone Number

Marysville, OH, US

Lake Forest, CA, US

• Work with multiple business units to accurately define, document and translate business requirements to the correct reporting solution.
• Develop user stories, functional specifications and acceptance criteria for each request.
• Coordinate with internal developers to ensure the clarity of each request and determine ranking, story points and priority in upcoming sprints.
• Ensure final results have been tested, meet Acceptance Criteria and are pushed to production.
• Manage the Reporting Cleanup and Organization project – cleanup of reporting server containing ~1700 reports, most of which are abandoned. Met with individual business units, assessed which reports they are currently.
• As part of the Reporting Cleanup project, an unused reporting server was identified and shutdown. Total annual savings = $120,000.

Framingham, Massachusetts, US

• Liaison with multiple global departments to accurately determine owned Bose hardware assets and expanded Eracent asset management database by 33%.
• Liaison with AWS team to align database information.
• Created and presented training webinar to global business teams showing how to update their assets. Recorded video of training for future users which streamlined and standardized training process. This resource saved.
• Analyzed current monthly KPI targets and proposed new targets more closely aligned with goals. Created Power BI dashboard for upper management to review progress.
• Maintain up to date documentation in Sharepoint and Confluence.
• Trained new hires on how to use Eracent database and complete weekly reporting.

Cork, Ireland, IE

• Demonstrated experience creating complex SQL scripts, extracting and analyzing data from legacy Symix/AOMS systems and providing precise reporting to stakeholders.
• Cleanse and transform data (cast, convert, trim) using Import and Export Data wizard in SSMS.
• Prepare data for upload into SAP S4/Hana.
• Liaison with Business and BODS teams from multiple data tracks to ensure data is extracted correctly.
• Maintain up to date documentation in Sharepoint and GitHub.
• Working with senior management and cross-functional teams regularly.

Dublin, OH, US

• Analyze Data Validation Documentation to determine accuracy and completeness in moving data from legacy systems to SAP.
• Create feedback reporting with recommendations for improvement of documentation. Follow up on feedback to ensure compliance with program standards
• Audit data validation execution procedures to ensure procedures conform to methodology guidelines. Communicate analysis conclusions to Project Managers.
• Review and audit Alteryx work flow documentation and SQL queries for accuracy and clarity.
• Maintain audit documentation findings for weekly reporting to respective business units.
• Liaison between auditing teams and Project Managers from multiple internal teams.

Zurich, CH

• Analyze key turnover and spend metrics to support optimization of account service, wage increases and KPI’s.
• Identified Cost per Hire and OnBoard Time Required per hire which resulted in changes to onboarding processes to reduce both.
• Develop concise data visualizations of complex subjects to increase clarity for key stakeholders.
• Research market and industry data trends to proactively identify potential opportunities.
• Create monthly, quarterly and annual reporting analysis to clearly communicate progress toward KPI’s.
• Automated monthly reporting sent to customer. Streamlined data pull and auditing time from 4 hours to 1 hour monthly. Wrote macros to automate multiple formulas and produce a complete data visualization ready for key.

Basking Ridge, NJ, US

• Revenue Assurance Analyst for the nation's largest telecommunications provider.
• Audit trending reports to uncover potential problems with network and systems quickly, avoiding potential network down-time and/or credits to customers.
• Research issues by utilizing SQL/PLS, ACSS, Vision, MARS and MTAS to review customer’s information.
• Use SQL tools, Data Warehouse and Oracle to collect data and research into known and potential issues.
• Identify problems on the Postpay UC and RTR platforms using trending reports and open tickets with the appropriate area.
• Trained new hires on how to complete audits of trending reporting, how to query the multiple databases to determine if a trouble ticket should be opened, and how to open a trouble ticket with the correct group.

Marysville, Ohio, US

• Measured and validated the progress of over 80 global locations against performance targets and provided timely reporting of progress.Produced monthly, quarterly and annual reporting to provide key stakeholders with.
• Jadetrack DBA with over 180 users. Created user profiles, assigned security levels and managed upgrades, providing well-organized data that was easily accessible.Audit Jadetrack database using Crystal Reports and.