Conveyancing, Settlement Agents. Training can be provided to staff in regard to electronic platforms. Assistance in maintaining letters in the Settlement Plus management system. Processes to assist you in streamlining your business and eliminating paper. Saving time on a day to day basis

Facilitating training on the platform face to face appointments or virtually working remotely. Creating webinars for clients education and in covid lockdown social catchups.Working autonomouslyCreating cohort events for clients to attend.Updating clients and providing training for new products and services as well as updates on current property market to provide information that benefits their business.Point of call for clients trouble shootingAssisting the support centre when required.

Booking Commonwealth Bank and BankWest staff into events, Advertising and promoting the events, responsible for individual appointments, responsible for the day to day health HUB when on duty, responsible for the eye test and health check systems.

Assistant to licensee, Manager and trainer where the positions held throughout my employment some of these duties included but not limited to;checking of files for settlement to ensure all aspects were ready for settlement. Training staff, onboarding, completion of files from start to finish, auditing of files. Running a settlement department, working in the subdivision department, conducting VOI, contract writing and assessment, Taking over problematic files and coming to a resolution to allow the conveyancer to complete the transaction, Trouble shooting settled files. Researching government and industry changes and how they affect the current office procedures and assisting with changes to office policy’s. Running weekly meetings, authorising sick and holiday leave, balancing and monitoring the trust account. Debt collection

Lectured 7 of the Conveyancing units and some Business management and Business plan proposal units. Mentor for new lecturers assisted in introduction/onboarding to the business processes and procedures, responsible for updating some of the student guides and writing of same. Responsible for the update and writing of the AXIS for units for the Conveyancing department and assessment matrix for auditing of units. Preparing class schedule and assessments, liaising with industry bodies to determine industry updates and changes for updating the student guides. Arranging speakers for the different classes from industry bodies. Attending settlement and legal offices and assessing recognise prior learning students. Attending offices and training for the Certificate IV as a traineeship. Using the ASRI system and BLACBOARD System