Michele Wilbur Email and Phone Number

Supervision of a team of cashiers, providing training, monitoring, and assistance with operational issues. Proactively visiting registers, providing direction and support to Cashiers and ensuring excellent customer service.

• Dealt directly with the public; warmly greets and acknowledges guests upon arrival • Effectively merchandised food and beverage menus in an informative, friendly and enthusiastic manner. • Took guest orders; served food and beverages, provide customer service, answer customer or public inquiries• Correctly and precisely calculated each guest check• Prepared tables for a meal; Cleaned, stocked, and maintained the workstations before, after and during servings as well as throughout shift.• Followed all safety and sanitation policies.

• Operated assigned vehicle in a safe and courteous manner• Assisted wheelchair passengers, in and out of the vehicle; operated ramps; lifts and secured devices as needed• Read and interpret maps and driving directions to plan the most efficient route for customers.• Maintained accurate, up-to-date records on trip sheets, customer transportation forms, vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested from management.• Performed minor maintenance tasks on assigned vehicle as required. Fueled the assigned vehicle. Coordinated the scheduling of major or periodic vehicle maintenance with management and staff to minimize service interruptions.

• Assisted the Chief Financial Officer in overseeing operational duties for 18 different Bodyscan's throughout the country.• Utilize MASS 200. • Handled Incoming calls, Issuing Purchase Orders, Purchasing and receiving inventory, Conflict Resolution, Batching & Coding • Weekly Check Runs • Daily Vendor Correspondence, Vendor invoice processing • Expense & Travel Reports verification & Reimbursements, • Check reconciliation, Company MasterCard and American Express reconciliation.• Assisted in the Preparation of monthly closing reports.

• Applying skills to meet sales and cost budgets. Ensuring associates deliver great customer service.• Meeting operational expectations by implementing and maintaining high retail standards. • Motivating associates• Dealing with inquiries and complaints.• Serving customers. • Effective store merchandising. • Weekly associate schedules. • Daily bank deposits.

• Escorted customers to their tables. Present menus to patrons and answer questions about menu items, making recommendations upon request.• Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages. • Inform customers of daily specials• Explained how various menu items are prepared, describing ingredients and cooking methods • Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.• Checked with customers to ensure that they are enjoying their meals and take action to correct any problems.• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.• Prepared checks that itemize and total meal costs and sales taxes.