Michele Cannarella Email & Phone Number

White Plains, Ny

Execute all phases of corporate flight planning with Aircraft Operators: organizedeparture times, routing, passenger manifest information.Coordinate all aspects of charter fight with client: charter agreements, routing,catering and ground transportation.Provide flight following for client and representatives starting ninety minutesprior to departure until the client has reached their final destination safely.Collect weather and Air Traffic Control data to determine obstructions todesired routing or flight times, work with client to determine reasonablesolutions to ensure safety and satisfaction.Participate in interviewing and hiring of team members, train all team members in every aspect of department processes.Oversee Trip Management team which includes training, scheduling, managing work load.

Bohemia, Ny

Execute all phases of corporate flight planning with Aircraft Operators: organizedeparture times, routing, passenger manifest information.• Coordinate all aspects of charter fight with client: charter agreements, routing,catering and ground transportation.• Provide flight following for client and representatives starting ninety minutesprior to departure until the client has reached their final destination safely.• Collect weather and Air Traffic Control data to determine obstructions todesired routing or flight times, work with client to determine reasonablesolutions to ensure safety and satisfaction.• Manage inventory of chartered aircraft.

Mastic Beach, Ny

Supervised and trained 15 enumerators and 2 crew leader assistants before/duringfield operations.• Assigned duty areas to employees, observed employees in the field, and providedon-the-spot assistance and supervision.• Reviewed and certified daily payroll and progress reports and ensured that workwas completed within established time schedules. Conducted performancereviews making recommendations for termination.

Completed and processed life insurance applications• Developed working relationships between clients and staff, ensured customersatisfaction by the creation and practice of company procedures and complianceregulations• Demonstrated a high level of discretion with client records; financial, medical,and personal• Established and maintained electronic records management system for allincoming and outgoing correspondence as well as insurance application status• Scheduled and coordinated client meetings, interviews, training sessions andconference calls

Created and maintained annual contracts with advertisers• Analyzed monthly and annual advertising reports for regional and corporateoffices.• Maintained working relationship with advertisers as well as corporate employeesto ensure customer satisfaction.• Participated in annual planning retreats for upcoming selling seasons.• Coordinated sales representatives travel arrangements for 10+ trade shows eachyear.• Reconciled all banking and credit accounts, managed accounts payable andreceivable.

Bachelor Of Science - Bs, Aviation/Airway Management And Operations

Activities and Societies: Future Aviation Professionals - member and president Alpha Eta Rho member

Associate Of Arts And Sciences (Aas), Aeronautics/Aviation/Aerospace Science And Technology, General

Diploma, Honors/Regents High School/Secondary Diploma Program