Michele Co Email & Phone Number

Richmond, British Columbia, Ca

Richmond, British Columbia, Ca

• Led corporate programs, implemented global initiatives for 1500 employees across North America, EMEA and Asia to support the corporate business strategy of being the leader in building innovative Internet of Things (IoT) solutions• As a trusted partner, built strong relationships with leaders and employees based on integrity, customer service and open communication, provided coaching and recommendations on performance management, recognition, workforce planning, career development, disability management, policies, legislation• Managed full-cycle recruitment across Canada, recruited for positions in the US as required, managed social media recruitment campaigns, coached managers, interviewed candidates, influenced final decisions, presented offers, handled immigration and global mobility, arranged internal transfers and relocations• Collaborated with global HR teams to develop the recruitment brand, worked with creative and production teams to design and launch a new careers website and global recruitment video, resulted in increased brand awareness, employee engagement and company pride• Developed and implemented a global Inclusive Attraction, Recruitment & Selection Program to align with the corporate commitment of increasing diversity and creating a more inclusive workplace culture• Promoted a culture of recognition by implementing and managing a new Career Anniversary Program, which elevated the importance of recognition and increased participation• Enhanced the employee experience through creating the Company Orientation program and the Wellness program with monthly themes and events, initiated cultural celebration days, which increased employee engagement and promoted inclusion and diversity• Managed the HR Assistant, Recruiter, oversaw the HR Advisor, provided guidance, coaching, and a supportive learning environment that inspired creativity, career development, and building partnerships

Vancouver, Bc, Ca

• Led, managed and executed the company-wide strategic recruitment program for this 500-employee engineering consulting firm. Performed full-cycle international recruiting including needs analysis, creating job descriptions, building recruiting strategies, sourcing candidates, conducting interviews, coaching managers on hiring decisions, handling negotiations and presenting offers of employment.• Increased awareness of the corporate brand and the company’s ability to attract talent by developing an engaging employment brand, employer value proposition, and creating a positive and impactful candidate experience.• Designed the careers website, mobile website, and corporate pages for LinkedIn, Facebook, Indeed and Glassdoor including writing content and selecting graphics and layout that effectively showcased the employment brand, culture and career opportunities.• Managed the Social Media Program for talent acquisition and led the SEM campaign that resulted in increased visits to our website.• Significantly increased the number of applicants, referrals and successful hires by creating an Ambassador Program to promote and attract candidates through employee referrals, networking and social media channels. Initiated LinkedIn Recruiter to strategically recruit passive senior level candidates.• Designed and delivered learning and development programs to coach leaders and staff on interviewing skills, networking, social media, business development, performance management and onboarding.• Created a Corporate Onboarding Program including a process that ensured a consistent, high-level onboarding experience for all new employees.• Decreased time to hire by implementing and managing the Oracle Taleo Applicant Tracking System, including system configuration, customization and training users.• Coached managers on compensation, performance and succession planning. Worked closely with HR Advisors in other offices to coordinate global strategic recruiting efforts.

Vancouver, Bc, Ca

• Led the company-wide recruiting program and provided HR generalist advice to specific client groups for this 300-person financial services firm’s head office.• Performed high-volume full-cycle recruiting for all positions in the organization.• Increased effectiveness of the management team and improved retention by developing a comprehensive training program on recruitment best practices and interviewing techniques. Effectively coached managers and new supervisors to ensure hiring success.• Increased market awareness of Credential as an Employer of Choice by developing the employment brand and tagline “Invest in Your Future”. Wrote website content, contributed to layout and incorporated Corporate Social Responsibility values into branding materials.• Supported corporate retention strategies with an innovative, ongoing orientation program. Components included a Buddy Program, welcome package, and 30 and 90-day presentations to facilitate employee engagement.• Participated in several business re-organizations, including downsizing decisions and termination meetings to ensure consistent messaging and sensitivity to departing employees.• Enhanced HR team effectiveness by successfully supervising, mentoring and coaching the HR Coordinator.

• Managed HR functions for this commercial and retail property management and development company, with a particular emphasis on recruitment during a period of extensive corporate growth (from 350 to 1100 employees).• Partnered with managers of all business lines to provide coaching and guidance for HR issues, led the national HR recruitment program and consistently handled high-volume full-cycle recruiting.• Managed the corporate performance management process and provided coaching and training to managers on conflict-resolution, performance improvement plans, and career development.• Implemented and conducted employee and management training programs designed to foster open communication and strengthen customer service.• Increased employee engagement, morale and retention through the development and management of a new corporate orientation program and enhancing all service and recognition programs. Led teams of 8 to 10 people in planning and executing all social and special events as well as corporate giving programs.• Increased profile of HR throughout the organization and improved the quality of service provided to employees by actively promoting the services of the team. • Successfully managed and mentored the HR Coordinator.

Vancouver, Bc, Ca

• Established an in-house training centre and implemented company-wide training programs. Supported the corporate initiatives to be the “Best Train Experience in the World” by significantly improving communication and customer service through learning and development initiatives. • Contributed to ensuring the safety of the Onboard Train Attendants as well as office employees by creating, developing and implementing a comprehensive company-wide Occupational Health & Safety Program. Ensured compliance with all applicable federal and provincial safety regulations, and coordinated the activities of the Health & Safety Committees ranging from health and wellness to first aid and emergency procedures.

Jtb Corp. Higashi Shinagawa, Shinagawa-Ku, Tokyo, Jp

• Led the recruitment program and provided HR generalist support for the Canadian head office of this international Japanese tour operator.• Performed full-cycle recruitment, increased team effectiveness and improved retention by partnering with line managers to conduct interviews, make hiring decisions and provide recommendations on employment offers.• Supported employee engagement initiatives by coaching management on communication and culture change through the successful implementation of Kaizen.• Designed and managed the corporate orientation program, led committees and organized all social and special events.• Administered company-wide payroll and benefits program, oversaw and provided guidance to the Payroll & Benefits Administrator.

• Effectively administered the recruitment process for this 300-person high-tech hardware and software developer through coordination of job postings, scheduling of interviews and conducting testing for candidates.• Oversaw orientation and onboarding materials for new employees and administered payroll and benefit claims.