Michele Humphrey Email & Phone Number

New Albany, Ohio, United States

Boston, Massachusetts, United States

• Successfully led the compilation of company budget and growth strategies in collaboration with the executive leadership team. • Developed and utilized KPIs to evaluate staff performance.• Led and encouraged employees to maximize potential, and produced a strong talent pipeline for future growth.• Created strategic relationships with vendors and partners.• Developed and implemented succession plans for key management positions and advanced cohesion between various internal departments.• Established and implemented an employee-shareholder program.• Implemented company-wide benefits including 401(k) retirement plan, dental and health insurance. • Managed all administrative, human relations, and IT tasks.

• Developed, implemented, and managed all systems for transaction coordination, internal communication, client communication, information management, central database management, and marketing.• Created and maintained an operations manual that documents all systems and standards.• Oversaw and implemented marketing strategy to drive brand awareness and client outreach. • Responsible for hiring, training, and team member accountability.• Coordinated and managed workload and activity of team members to ensure maximum productivity and efficiency.

• Led a team of 10-15 Research Associates dedicated to delivering comprehensive market coverage of accurate and complete Commercial Real Estate (CRE) information to clients. • Managed the workload and activity of team members to ensure maximum productivity, efficiency, and data quality. • Mentored, and developed team members through IDPs tailored to their skills, competency, and career goals. • Oversaw the preparation of regional market reports tracking absorption, top transactions, and general market trends on a quarterly basis. Hosted quarterly market advisory with industry leaders to review and discuss market statistics. • Developed and led cross-team training events to increase new Research Managers efficiency and knowledge. • Interviewed three candidates weekly for the Research Associate role.