Michele D'Adamo

Michele D'Adamo Email and Phone Number

Frontier/Outposts - Customer Operations Lead at Amazon Web Services (AWS) @ Amazon Web Services (AWS)
seattle, washington, united states
Michele D'Adamo's Location
Milan, Lombardy, Italy, Italy
About Michele D'Adamo

I'm an experienced project and logistics manager with a proven track record of driving operational excellence in global supply chain and vendor management. With over 15 years of industry experience working for leading companies like AWS and Sky Italia, I developed deep expertise in areas such as logistics, warehousing, data analysis, and continuous improvement.Currently serving as a Project and Vendors Manager at AWS Outposts, I oversees a team of 6 global field field services vendors, ensuring alignment with key performance metrics and onboarding new partners to expand coverage. Prior to this role, I held positions as a Customer Operations Lead and Logistics Manager at AWS, where I led major installation projects and drove efficiency initiatives that reduced costs and improved lead times.Throughout my career I demonstrated a strong technical acumen complemented by excellent communication and collaboration skills. I'm an AWS Certified Cloud Practitioner and I hold a Senior Level certification from the European Logistics Association. Open for a new challenging role where I can leverage my project and vendor management as well as supply chain expertise to drive meaningful impact.

Michele D'Adamo's Current Company Details
Amazon Web Services (AWS)

Amazon Web Services (Aws)

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Frontier/Outposts - Customer Operations Lead at Amazon Web Services (AWS)
seattle, washington, united states
Employees:
72973
Michele D'Adamo Work Experience Details
  • Amazon Web Services (Aws)
    Project And Vendors Manager
    Amazon Web Services (Aws) Jun 2022 - Present
    Milan, Lombardy, Italy
    • Managing 6 global 3P field services (install and maintenance of IT hardware) vendors• Managing the contracts, the budget and the operational excellence• Planning the global field service capacity and ensure its availability (expanded the coverage to 75 countries from 15)• Align the end-to-end vendors performances with the KPIs (improved the vendors reaction time from 6 to 2 hours)• Create the Standard Operating Procedures and ensure personnel adhere to them• Select new vendors and onboard themKey Accomplishments: onboarded 4 new vendors in 4 months, driving projected costs reduction per activity by 50%, improved vendors reliability in terms of deviation form the standards by 25%
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  • Amazon Web Services (Aws)
    Frontier/Outposts - Customer Operations Lead
    Amazon Web Services (Aws) Mar 2020 - Oct 2024
    Milan, Lombardy, Italy
    Customer facing Project Management;Partner with and/or supporting third-party contractors;Leverage data to track operational efficiencies, and develop mechanisms and processes to further enhance operations;Drive cross-functional strategic initiatives to improve supply chain efficiency;Work cross-functionally and across Teams to identify and apply best practices and continuous process improvement efforts;
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  • Amazon Web Services
    Logistics Coordinator
    Amazon Web Services Jan 2017 - Mar 2020
    Milan Area, Italy
    Coordinate Warehouse operations;Incoming process: monitoring and accuracy assurance;Inventory management and stock accuracy (Cycle count management);Manage Reverse Logistics flows (RMA’s);Logistics function procurement;KPI’s monitoring and creation (Data gathering, sanity checks and analysis);Create data driven continuous improvement plans;SOP’s definition;Logistics Site budget definition and management;Manage global improvement projects/programs;Enforce Safety standards;Support global hiring process;
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  • Sky Italia
    Supply Chain & Reverse Logistics Manager
    Sky Italia Aug 2011 - Dec 2016
    Milan Area, Italy
    Reverse Logistics Manager New Reverse Logistics model (pull) implementation: Project steering; Business case definition; Stakeholders coordination (IT, Legal, Warehouse, Sky Services (field partners), couriers); IT business requisition definition; Pilot testing, UAT ‘sand final deployment; Reporting set up; Reverse Logistic management: Operations monitoring and exceptions management; Data driven Continuous improvement plan; Executive Reporting; Data analysis; Couriers network periodical adjustment;Outsourced Logistics Site Coordinator; Cross-functional Projects management; Processes facilitator; Priorities definition and Exception management; Assure Stock consistency and supervise stock-keeping and cycle counting; Conduct, and look after external, audits; Data Analysis, KPI’s monitoring and executive reporting; Define and/or carry on continuous improvement projects; Budget definition support and variances controls; Safety enforcement;
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  • United Nations Logistics Base
    Consultant
    United Nations Logistics Base Jun 2010 - Dec 2010
    Brindisi Area, Italy
     Supply Chain methods and processes assessment; Warehousing practices analysis and improvement; Base consumables catalogue creation; Data analysis and KPI creation; Monitoring and coordination of a massive (400 Teu’s) goods transfer to Darfur; Maximize container load factor. Inventories analysis and verification;
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  • Evonik - Medavox
    Supply Chain Manager
    Evonik - Medavox May 2008 - May 2010
    Milan Area, Italy
     Procure and Source Direct and indirect materials/services; Define Budgets and monitor infra-annual actual evolution Manage the Logistics team (a person per product line); Transport procurement and coordination; Definition of the Production Plan (a non-stop production process); Coordinate the Customer Service (a person for each product line); Data analysis and KPI, monitoring, creation and maintenance; Provide support to the European Logistics network; Manage international and multimodal shipment (train and ship) of chemicals ;
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  • Elie Sasson Srl
    Logistics Coordinator
    Elie Sasson Srl Apr 2006 - Apr 2008
    Milan Area, Italy
     Warehouse management: Personnel coordination; Daily workloads and deadlines definition; Inbound and outbound flow coordination; SKU’s allocation; Inventory management and replenishment plans for the 15 Local distributors/warehouses; Transport Services and warehouse consumables procurement; The opening of a new local distribution center (from zero); Central warehouse layouts re-design; Workflows re-definition; New high capacity shelving purchase;
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  • Seom Srl
    Coordinator
    Seom Srl Feb 2004 - Apr 2006
    Milano
    - Supervisione e Management segmento operativo, materiali in – out e relativa documentazione- Scouting e Sourcing apparecchiature medicali in USA/Germania/Cina

Michele D'Adamo Skills

Procurement Logistics Management Warehousing Production Planning Purchasing Analysis Business Planning Business Strategy Demand Planning Forecasting Logistics Management New Business Development Reverse Logistics Sap Sourcing Strategic Sourcing Supply Chain Management Supply Chain Optimization Supply Chain Business Plan Supply Management

Michele D'Adamo Education Details

Frequently Asked Questions about Michele D'Adamo

What company does Michele D'Adamo work for?

Michele D'Adamo works for Amazon Web Services (Aws)

What is Michele D'Adamo's role at the current company?

Michele D'Adamo's current role is Frontier/Outposts - Customer Operations Lead at Amazon Web Services (AWS).

What schools did Michele D'Adamo attend?

Michele D'Adamo attended Mip Politecnico Di Milano, Università Bocconi.

What skills is Michele D'Adamo known for?

Michele D'Adamo has skills like Procurement, Logistics Management, Warehousing, Production Planning, Purchasing, Analysis, Business Planning, Business Strategy, Demand Planning, Forecasting, Logistics, Management.

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