Michele D'Adamo Email & Phone Number

Milan, Lombardy, Italy

• Managing 6 global 3P field services (install and maintenance of IT hardware) vendors• Managing the contracts, the budget and the operational excellence• Planning the global field service capacity and ensure its availability (expanded the coverage to 75 countries from 15)• Align the end-to-end vendors performances with the KPIs (improved the vendors reaction time from 6 to 2 hours)• Create the Standard Operating Procedures and ensure personnel adhere to them• Select new vendors and onboard themKey Accomplishments: onboarded 4 new vendors in 4 months, driving projected costs reduction per activity by 50%, improved vendors reliability in terms of deviation form the standards by 25%

Milan, Lombardy, Italy

Customer facing Project Management;Partner with and/or supporting third-party contractors;Leverage data to track operational efficiencies, and develop mechanisms and processes to further enhance operations;Drive cross-functional strategic initiatives to improve supply chain efficiency;Work cross-functionally and across Teams to identify and apply best practices and continuous process improvement efforts;

Milan Area, Italy

Coordinate Warehouse operations;Incoming process: monitoring and accuracy assurance;Inventory management and stock accuracy (Cycle count management);Manage Reverse Logistics flows (RMA’s);Logistics function procurement;KPI’s monitoring and creation (Data gathering, sanity checks and analysis);Create data driven continuous improvement plans;SOP’s definition;Logistics Site budget definition and management;Manage global improvement projects/programs;Enforce Safety standards;Support global hiring process;

Milan Area, Italy

Reverse Logistics Manager New Reverse Logistics model (pull) implementation: Project steering; Business case definition; Stakeholders coordination (IT, Legal, Warehouse, Sky Services (field partners), couriers); IT business requisition definition; Pilot testing, UAT ‘sand final deployment; Reporting set up; Reverse Logistic management: Operations monitoring and exceptions management; Data driven Continuous improvement plan; Executive Reporting; Data analysis; Couriers network periodical adjustment;Outsourced Logistics Site Coordinator; Cross-functional Projects management; Processes facilitator; Priorities definition and Exception management; Assure Stock consistency and supervise stock-keeping and cycle counting; Conduct, and look after external, audits; Data Analysis, KPI’s monitoring and executive reporting; Define and/or carry on continuous improvement projects; Budget definition support and variances controls; Safety enforcement;

Brindisi Area, Italy

 Supply Chain methods and processes assessment; Warehousing practices analysis and improvement; Base consumables catalogue creation; Data analysis and KPI creation; Monitoring and coordination of a massive (400 Teu’s) goods transfer to Darfur; Maximize container load factor. Inventories analysis and verification;

Milan Area, Italy

 Procure and Source Direct and indirect materials/services; Define Budgets and monitor infra-annual actual evolution Manage the Logistics team (a person per product line); Transport procurement and coordination; Definition of the Production Plan (a non-stop production process); Coordinate the Customer Service (a person for each product line); Data analysis and KPI, monitoring, creation and maintenance; Provide support to the European Logistics network; Manage international and multimodal shipment (train and ship) of chemicals ;

Milan Area, Italy

 Warehouse management: Personnel coordination; Daily workloads and deadlines definition; Inbound and outbound flow coordination; SKU’s allocation; Inventory management and replenishment plans for the 15 Local distributors/warehouses; Transport Services and warehouse consumables procurement; The opening of a new local distribution center (from zero); Central warehouse layouts re-design; Workflows re-definition; New high capacity shelving purchase;

Milano

- Supervisione e Management segmento operativo, materiali in – out e relativa documentazione- Scouting e Sourcing apparecchiature medicali in USA/Germania/Cina

Executive Course, Supply Chain Management

Laurea, Business Administration