Senior Account Manager
Current- Key Account Manager for two of the company’s largest accounts: Live Nation Merchandise andUniversal Music Group (Bravado Division) totaling 45% of annual revenue- Responsible for management of 100+ accounts with a total revenue of $10M in 2023- Enterprise Clients include retail, ecomm and tour for Spencers, Zumiez, Target, Hot Topic and artists like Taylor Swift, Ariana Grande, Justin Bieber, The Weeknd, Rolling Stones, and more- Process 100+ orders monthly by working with production to meet fast turn times, overseeing quality control and ensuring consistent communication to internal and external stakeholders- Lead high priority projects based on deadlines, relationship building, and customer service- Pitch promotional products, attend industry trade shows, and innovate with emerging trends - Train and supervise a team of ten account managers by teaching best practices and procedures