Michele L Deo, Mba, Pmp, Itil, Crvpm Iv Email & Phone Number

Sequim, Wa, Us

Columbus, Oh, Us

Process Automation Team

Northwest Washington, Us

Assess and update First Federal's current Data, Privacy, Business Intelligence/reporting, Project and Vendor Management processes to standardized best in class tools and methodologies that will be used throughout First Fed. I am responsible for the Data Management and Governance, Information Privacy policies and procedures, managing major, highly complex project initiatives which have significant financial and strategic impact and involves significant internal and/or external resources within all LOBs and Support Divisions that include new products, conversions/integrations, merger projects, and other projects are assigned. Monitoring privacy laws and tegulations. Responsible for oversight of less complex projects being managed by department subject matter experts (SMEs) to ensure they are delivered within the defined scope, quality, time and cost requirements. Provides training, direction, coaching, and guidance to these SMEs. Established project milestones as needed for reporting to management and board and communicates budget and status milestones as defined for each project. I am also responsible for the development and execution of enterprise level process re-engineering efforts crossing multiple business lines. These projects should result in large scale changes to the Bank and its operations and result in significant financial and risk benefits to the Bank. Efforts are focused on reducing costs, cycle time, errors, and risk, encompassing the concepts of LEAN, Six Sigma, Change Management, and Problem solving methodologies. Oversight of the regulated Vendor Management Program and responsible for training and keeping informed the vendor managers within the bank. Responsible for Data Standards, Retention policies and procedures, System, Data, and process flows focusing on integration solutions and documentation

Midland, Michigan, Us

I am a liaison between the business and IT technical teams, and am responsible to assemble projects within the IT Delivery organization. Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders. Lead project teams in the development of project plans that identify the necessary tasks and time estimates needed to execute the project to meet the agreed upon project objectives. I provide formalized, continuing work direction and leadership to assigned project teams. I track, monitor and communicate project progress against the project plan, requirements, quality measures, standard process and milestones. I build and manage strong relationships with internal and external customer base (sponsors, key stakeholders), vendors and other technical support personnel to provide strong project management services.Leverage Dow Corning's PMO lifecycle and my PMI ceertification to deploy ITIL Managed solutions and SDLC projects witin IT Delivery

Working with the Michigan Department of State as a Business Analyst/Project Manager in the Project Services Section in Lansing, Michigan. It is a very unique opportunity for I am involved with managing the projects in collaboration with the State IT Business Partners within Michigan Department of Technology Management and Budget (DTMB). The Michigan Department of State currently runs on average of 30-50 projects per year, varying in size, complexity and duration.

Project Management and web development for a Church

Houston, Texas, Us

Remained with company following acquisition of EDS by Hewlett-Packard. Moved from Application Portfolio to Infrastructure Portfolio in January of 2012, where responsible Cloud, MS Azure, and Hosting solutions. Oversee Application Portfolio comprising global Business Intelligence (BI), Content Management Service (CMS), Application Development Services (ADS), Cloud, and Portals & Collaboration offerings. Manage technical and business planning, offering development and optimization, global consulting and development, pricing, service delivery, and staff/client training operations. Authored and presented internal white papers.Respond to RFPs and RFQs. Work with sales, marketing, and delivery groups worldwide. Identify and recommend partnerships and acquisitions. Carry out scoping and financing R&D for Cloud solutions. Work with technology partners on development of solutions for clients. Actively involved in contract negotiations. Prepare business cases and requirements, positions, and investment requests.• Consistently delivered all projects on time and within budget.• Delivered 20% to 30% margins on multi-million dollar initiatives.

Houston, Texas, Us

Managed Top Gun program for EDS Innovation Center business unit. Groomed subject matter experts by leading specialized training initiatives, curriculum development, and program structure that placed top-performing EDS and HP employees at Microsoft, Oracle, and other innovation leaders for product and skill training. Coordinated schedules, budgets, and vendor/partner relationships. Oversaw governance board and special projects. Directed client Proof of Concept engagements. Delivered presentations. Evangelized Innovation Center successes.• Built strong alliances through development work, leveraging partner software with HP’s services.• Earned recognition for having 30 customers sign with EDS for application development services.• Successfully developed and released Proof of Concept and Architecture Development processes.• Created and launched training curriculum for renowned Top Gun Program.

West Hartford, Us

Project Leader for medium and multi-million dollar initiatives involving product and solution development based on EDS and Microsoft technologies. Coordinated and mentored project teams, including client, partner, and vendor personnel. Administered budgets. Identified sales opportunities. Prepared cost and risk models.• Key member of engineering team recognized with Microsoft Pathfinder Award for largest Corporate e-mail directory.• Increased revenues by working with clients to identify new service offering opportunities.• Facilitated sales growth by representing company at seminars, conferences, and trade shows.• Contributed to repeat business by ensuring all customer goals and needs met.

West Hartford, Us

Provided unified messaging and Windows solutions for EDS internal and external customers. Conceptualized, designed, built, tested, implemented, and optimized infrastructure systems. Compiled requirements. Prepared documentation. Mentored team members.• Member of engineering team that designed, beta tested, and implemented award-winning standardized MS Exchange infrastructure to replace 30 legacy mail infrastructures at EDS.• Successfully developed and deployed e-mail architectures for 200 clients.• Actively involved in alpha, beta, and pilot programs to introduce vendor solutions to EDS.

Seattle, Wa, Us

Installed, configured, and supported domestic and international email and Novell networks for global company with 62 offices worldwide. Maintained user IDs. Performed LAN administration, network engineering, hardware and software purchasing and installation, and telecom system setups.• Carried out beta testing of MS Exchange and implemented new email system.• Ensured all mail packages compatible with internet, routers, and LAN.• Successful implemented and administered company’s shareware systems.• Trained global solution leaders worldwide. Developed and Conducted training sessions and presentations.

Worked in the IT Department keeping the corporate computer systems daily functions running, responsible for ensuring that daily fabric orders and style changes reached factories overseas (teletype); pulling daily sales reports and other corporate account reportings and distributing to the appropriate personnel. Ensuring that backups/restoration activities completed successfully.

Taught K - 11th grade computer sciences. Responsible for creating existing curriculum that engaged kids of all ages in working with computers. From Typing to Business, responsible for daily instruction. Had to maintain computer systems for the school and classes, upgraded equipment when necessary, as well as worked with local companies to participate in job application processes, resume development, and job interviews with our older students. Was required to ensure instruction was faith based as well as educational

Data Analyst Certification

Mba, Business Management

Mba, Technology Management

Bs, Computer Science