Michele D. Frankie Email & Phone Number

Stafford, Ct, Us

East Longmeadow, Massachusetts

Connecticut, Long Island And Western Massachusetts

Manage customer client base of Power, Process, Analytical, Utility, Paper and Chemical fields, with quality mechanical and instrumentation products such as Parker, AdvantaPure, Autoclave and SVF in Connecticut, Long Island and western Massachusettes.

Manage customer client base of Power, Process, Analytical, Utility, Paper and Chemical fields, with quality mechanical and instrumentation products in Massachusettes, Rhode Island, southern New Hampshire, southern Vermont and portions of Connecticut..

Prospecting and securing appointments at CPG companies in order to determine experiential marketing needs. Once appointments are secured, allow creative team to develop program to meet the goals and objectives of the client.Through appointments that I secured, Big Fish Promotions senior management team was able to present several programs to several clients valued at over $1.5 million. This was all accomplished with less than 11 months on the job.

Responsible for developing partnerships with Senior and Regional Vice Presidents of Operations in National Drug and Dollar chains with focus on improving Retail Store Execution in the Northeast Region. This was partly achieved by supporting the execution of business plans and initiatives set up at the customer headquarters and by acting as an interface between customer teams and Retail Operation.• Improved retail support for a six-month program by reviewing the program objectives… Show more Responsible for developing partnerships with Senior and Regional Vice Presidents of Operations in National Drug and Dollar chains with focus on improving Retail Store Execution in the Northeast Region. This was partly achieved by supporting the execution of business plans and initiatives set up at the customer headquarters and by acting as an interface between customer teams and Retail Operation.• Improved retail support for a six-month program by reviewing the program objectives, providing monthly display support and sales results while highlighting opportunities for improvement. Delivered 55.2% display support increase vs. previous program and 43.3% sales increase in 2007 vs. the previous year promotion.• Influenced the largest promotional event ever, at my largest customer by analyzing and presenting information from previous event with focus on prior lost opportunities.• Improved retail support for a two-month program by reviewing program objectives, providing bi-monthly analysis of sales results and future opportunities for improvement. Delivered 66% sales increase in 2007 vs. the previous years, promotion. Show less

District Team Leader (2002-2006)Recruit, train, organize, develop, motivate, lead and manage an effective sales force and develop and implement plans, which effectively contribute to the achievement of District and Regional US Customer Development objectives.• Managed the sales team to increase total sales to $38.2 million in net sales for a 4.5% increase vs. prior year. This was an extremely positive result, given the extensive class of trade shift, diverting and a bankrupt… Show more District Team Leader (2002-2006)Recruit, train, organize, develop, motivate, lead and manage an effective sales force and develop and implement plans, which effectively contribute to the achievement of District and Regional US Customer Development objectives.• Managed the sales team to increase total sales to $38.2 million in net sales for a 4.5% increase vs. prior year. This was an extremely positive result, given the extensive class of trade shift, diverting and a bankrupt customer.• Successfully promoted six team members to increasingly greater responsibility.• Hired and trained five new sales representatives within the first year in the position.• Managed 16 sales representatives located from Philadelphia to New England.• Successfully transitioned a medium sized account to another team. • Successfully transitioned all customers to a broker as a result of a corporate reorganization. Show less

Manager, Telesales (2001-2002)Responsible for the growth of telesales as it related to direct customers and provided counsel to Kimberly-Clark Customer Business Managers on their telesales campaigns with the indirect customers.• Managed the transition of our internal telesales organization to a third party company.• Grew sales 10% in the first six months of this transition vs. prior six month

(1999-2001)Responsible for sales to the emerging Internet grocers, either the Pure Players like Webvan or the Click and Mortar such as PeaPod with Stop & Shop. Also responsible for developing selling processes, policies and procedures for this emerging market.• Worked with the Business Departments to develop Internet programs that built brand equity. • Communicated to the North American Sales Force, possible opportunities with their customers in regards to online… Show more (1999-2001)Responsible for sales to the emerging Internet grocers, either the Pure Players like Webvan or the Click and Mortar such as PeaPod with Stop & Shop. Also responsible for developing selling processes, policies and procedures for this emerging market.• Worked with the Business Departments to develop Internet programs that built brand equity. • Communicated to the North American Sales Force, possible opportunities with their customers in regards to online selling.• Worked regularly with the Brand teams to develop online tools, such as:o "Product Selection Guide" to be posted on multiple customers' websites.o "Key Performance Indicators" for the online customer. Show less

Implemented 'state of the art' sales training programs and ensure use by all levels of Field Sales, provide work direction Computer Trainers and provide training and coaching to the Regional Sales Trainers.• Successfully ran nine training seminars. These seminars ranged from the initial "Orientation" of sales people that were with the company between 6-12 months to seasoned sales people that received advanced training in negotiation, computer and sales development skills.• Provided… Show more Implemented 'state of the art' sales training programs and ensure use by all levels of Field Sales, provide work direction Computer Trainers and provide training and coaching to the Regional Sales Trainers.• Successfully ran nine training seminars. These seminars ranged from the initial "Orientation" of sales people that were with the company between 6-12 months to seasoned sales people that received advanced training in negotiation, computer and sales development skills.• Provided additional training to all sales people in North America over a five-week period to ensure competency in a newly created Business Planner sales application. Show less

Contribute to the achievement of U.S. Customer Development objectives by effectively merchandising U.S. Consumer product to customers at the headquarter level• Successfully managed the largest customer in the Northeast Region. This included the management the promotional funding for several other customers that drew their business from this customer and the management of the multimillion-dollar deduction problem.

Contribute to the achievement of sales objectives by upgrading the skills of U.S. Customer Development employees by delivering training programs, business processes and the knowledge of how to apply them, communicating policies and procedures and measuring the effectiveness of the training provided.• Successfully trained 16 newly hired sales representatives in 16 months. Each required a full 5 weeks of personal attention in order to be fully prepared for the complexities of the customers.

Contribute to the achievement of U.S. Customer Development objectives by effectively selling and merchandising U.S. Consumer products to customers that include retail stores, buying groups and/or headquarter locations. Design, develop and deliver clear and concise sales presentations, products and market information that met the individual customers' needs.• Sold in a multi-faceted program that included radio, telemarketing and an ad feature and display.

Psychology And Special Ed

Education record

Education record