Michele Dunckel Email & Phone Number

Supported Clinical Trial Operations during the intense H1N1 clinical trial phase of development:--Travel--PowerPoint Presentations--Meeting and Catering Arrangements--All WORD programs including Outlook, Access and Sharepoint--Managing vendor contractsCompleted 6 month contract which was not extended for budgetary reasons

First three years reported to subsidiary president--International Travel--Presentations--Correspondance--Keeper of the gate --Meeting and event planning & management--Over the remaining 11 years, I worked in various positions, on a contract basis, as an executive assistant and project manager, always reporting to an executive. --Organized and managed two large scientific conferences which included all travel, including international, visa and ground arrangements; promotion; catering; and entertainment.

Cat's Cradle, a luxury, cats-only hotel--not to be confused with a kennel--opened in 1997 with huge success. While creating and maintaining this business, I gained experience and knowledge as follows:*Developed business plan and obtained financing for new industry in southwest Michigan*Developed facility design and managed building project and hotel opening*Developed and implemented marketing and advertising programs*Recruited, trained, scheduled and managed staff and interns*Responsible for all financial functions *Developed reservation procedures *Responsible for all customer relations and conflict resolution*Developed and implemented emergency and crisis procedures*Hotel Statistics:-Sales increased by 50% in second year; subsequent increases of 7-10% annually.-63% of guests returned for subsequent stays-53% annual average occupancy rate- Average stay: 9.3 nights.