Manage daily operations of the Asset Advantage program within the Hospital facility including recruiting, staffing, scheduling, training, and coaching and development. Also, performance of utilization management data collection, reporting, and analysis. Oversee onsite teams in three hospital facilities. Provided supervision, leadership, and coaching for staff by recruiting, hiring, training and development of team. Performed all personnel- related activities. Conducted HR investigations, disciplining, and provided performance evaluations Ensured compliance of federal and state regulations and operational standards of customer’s equipment. Managed their inventory and ensure proper process and appropriate utilization levels. Oversee equipment delivery and retrieval of hospital equipment through the healthcare facility. Achieve operational results by achieving KPI metrics such as safety, development, customer satisfaction, and operation improvements. Established effective communication with sales team, customers, and suppliers to review financial and profitability goals, customer service plans, and growth opportunities.

Led store managers and staff to ensure exceptional customer experiences, efficient store operations, and achievement of all sales, KPI's and profit goals.Started with overseeing four stores and grew area to nine stores. Driving business and overall operations in the NY/NJ/MA/PA market. Increased area sales +19.6% over LY in 2018 with all stores achieving LY.Opened and oversaw two pop-up stores in Chicago market for the 2015 holiday season. Recruited, hired, and coached store manager and team for both locations. Managed and conducted human resources investigations within the area. Successful in resolving investigations internally to prevent potential loss to the company.Recruit top talent, develop and retain individuals by creating an environment that ensured manager and team achieve to their highest potential. With having the right leadership in place this drove the area to be +6.7% to planned sales, conversion +16.3%, ADS + 10.7% and UPT +15.3% to LY in 2018.Coach, guide, and provide feedback to help others excel at their job and fulfill accountability goals.Managed the opening of multiple stores, including the first new hybrid store in 2017 who achieved 26.9% growth to planned sales in 2018.Conduct analysis of P & L statements to ensure store profitability. Developed store manager to control expenses within the store to increase the stores profitability.Work with store managers on ways to drive business into the store. Planned and executed events to drive traffic and sales into business. Traffic was +6.5% in area for 2018.Created a monthly business plan (Analyze, Plan, and Execute) used by Store Managers companywide, elevating the manager's business acumen while driving stronger increases to sales and KPI's.

Oversaw sales and operations ranging from 2 to 4 stores. Increased LY sales in multiple locations in the NY/ NJ/CT markets. Ensured that visual and operational standards ratings above company standards. Presented action plans for business to Assistant Managers on a weekly basis, reviewing KPI metrics and employee productivity.

Conducted new Store Manager Orientation training and supported communication of training and operational needs in the district. Assisted new store management with development of staff, operational guidelines and corporate policies. Created training materials used and implemented companywide. Worked with training manager to create a binder that was used by training managers for new managers.

Managed the overall operation of the store to ensure that store sales goals and productivity goals were met or exceeded. Ensured that merchandising, operating standards and controllable expenses were maintained. Developed and managed store staff to achieve sales and development objectives. Was promoted 3 times to higher volume stores. Was an active member in the creation of new IT programs that was a company roll out.

Developed, executed, and managed stores sales plans, programs, and developed the team. Partnered with the district manager to develop sales forecasts for the store. Motivated and trained the team to be consistent in achieving company goals.

Promoted from Assistant Store Manager to Store Manager within my first year. First store as Store Manager was a $4M location. Analyzed store business by category and product types. Ensured that the management team was aware of the stores and individual productivity goals and what the focuses were.