Over 30 years in the industry, with strong operational background that offers a solid foundation for selling as well as servicing. Managed operation of the Catering and Conference Services Department overseeing coordination of catering events, conference and meeting groups in accordance with established guest service standards. Quota carrying Director, Solicitation, Negotiating and Closing Large Catering Events. Review Sales Turnovers to ensure for completion of all details for forecasting. Optimized F&B and catering sales along with exceeding guest satisfaction. Trained and supported associates. Coordinated all post convention meetings with clients. Oversee and monitor banquet budget with DOS. Developed and Implemented menus, offerings and procedures to maximize revenues and minimize expenses. Closed shortfall of $1M in projected revenues for 2020 catering in Q1 of 2020. Dynamic, customer oriented and highly motivated senior sales manager with a 20+ year record of achievement and demonstrated success in sales, and maintaining relationships in a highly competitive market. Very tenacious prospecting skills. Accomplished at securing customer loyalty and forging strong relationships with external business partners. Tripled assigned market production during tenure at current property.Specialties: adr, detail oriented, concise, delphi.fdc, dutch, french, german, government, market planning, marketing, microsoft office xp, production, sales, sales training, strategic, prospecting, relationship building, mentoring, training, motivating