● Reviewing contractual documents for consistency and accuracy, including non-disclosure agreements, vendor forms, master service agreements, terms and conditions, and purchase orders.● Working closely with sales, quality, partner, and operations teams● Maintaining records for correspondence and contract review status● Analyzing and categorizing customer policies and processes for compliance● Ethics, principles, and practices of contract administration.● Analyze and evaluate contracts. Reviewing an average of 30+ contractual documents per week for consistency and accuracy. Including non-disclosure agreements, term and conditions, and purchase orders

● Collecting stakeholders’ contracts for processing various samples for laboratory analysis ● Monitor, review and close all contracts relative to customer analysis request purchase orders● Create quotes and contract review for analysis, Contract review, sales order close out, contract amendments when needed● Acts as the liaison between customer orders and laboratory development ● Identifying non-conforming samples and overseeing resolutions in corrective actions for all discrepancies within contract review● Manage assigned accounts, by contract reviews, confidential documentation practices, teamwork with lab and management, maintaining high priority customer demands. ● Meet high priority customer deadlines in a extremely fast paced environment

Manage software subscription sales renewals & retention; achieved a 12% increase in sales during 1st yearSupport sales team of 7 including Sales VP and Director; manage confidential and time-sensitive projectsinvolving personally identifiable information and worked closely with the Licensing and Marketing DepartmentsBuilt direct client relationships with individual contributors and managers in sales, marketing, and licensingdepartments to ensure all needs of customers are met and prevent delays in renewalsProvide weekly data monitoring and analysis to evaluate renewal rates; presented findings to VP and submittedweekly sales reports to help them prioritize customers at risk of churnProcess sensitive legal documents in a timely manner working closely with the legal department and case managers; anticipated and proactively resolved issuesCreate and send monthly reports to internal stakeholders and external customers to help them understand renewal pricing and empower them to make strategic decisions about their subscription packages prior to their next invoice;consistently met and outperformed my 80% subscription renewal quota for 30 customers per monthCollaborate closely with Sales, Customer Success, and Support teams to create upsell opportunities, implement License changes, and keep renewals on track; proactively identify, prioritize and solve customer issuesCollected, prioritized and documented customer needs and feedback to share with sales and engineering departments in order to integrate it into future product releases, systems and bug fixes

The NUMMI Re-employment center is funded by a $19,000,000 National Emergency Grant under the direction of Secretary of Labor Hilda Solis. The grant assists over 4,300 workers affected by layoffs at New United Motors Manufacturing.Create, schedule, print, and distribute the monthly pre-vocational and job-readiness calendar, which is a 200 class schedule for 13 teachers in 10 different locations.Input into I-Train (via California Municipal Technologies) up to 20 adult clients per day through phone, Microsoft Outlook or in person consultations. Manage all front office operations, including building and maintaining relationships with the NRC UAW-LETC internal and external clients, and maximizing the use of all office equipment.

Overseen Calendars and Professional Events for President/Vice President.Made all Executive travel and Entertainment arrangementsScreened Presidents phone calls, mail, and email.Prepared written and electronic correspondence: Maintained phone and correspondence logs.Luncheons/outings and being accessible after hours for problem resolutions.Coordinated travel for Executives and for up to 50 + team members.Procedures for Book Keeper to process invoices and prepared for audits. Problem Resolution LiaisonMaintained employee database for mailing and communication purposes.Maintained grievance logs for Chairman and Union Attorneys.Multi-taskedUse of various office equipment Ordered and kept Inventory of office supplies and team member bible distributionNegotiated contracts for OPEIU 29 office staff