Michele Hess Email & Phone Number

Markham, Ontario, Ca

Doxim is the customer communications and engagement technology leader serving financial and regulated markets, providing omnichannel document solutions and transforming experiences to strengthen engagement throughout the entire lifecycle.

Fort Worth, Texas, Us

San Jose, Ca, Us

OpenGov is the market leading Cloud-based platform used by over 1800 governments that allows them to effectively run their government on a day to day basis. The Smart Government Cloud® is the first cloud-based tool that allows governments to securely and collaboratively build their budgets and strategic plans, create management reports for financial, non-financial and performance data while applying data science and analytics. The platform allows Administrators and Department Heads to make data driven decisions, while providing a single source of truth. Governments can choose to expose their reports externally for Transparency or put full data sets online for Open Data initiatives. Additionally, capabilities in OpenGov can assist governments with Performance Metrics and Dashboards, Budget Book and CAFR Builder, Personnel Cost Forecasting, Mapping and Budget Projections

Oldsmar, Florida, Us

Responsible for sales and revenue growth in the Midwest securing contracts for SaaS services including direct electronic payments with a focus on government and utilities markets. Ability to develop business utilizing solutions based sales techniques and leveraging existing clients/software partners establishing a network of referral sales.

Riverwoods, Il, Us

Led business development in IN, MI, OH and WV including 220 higher education institutions successfully growing $139 MM in loan volume year over year. Forged new business relationships, strengthened existing relationships and delivered superior customer service, resulting in client retention and customer satisfaction.

Orchard Park, New York, Us

Responsible for evaluating and implementing creative and effective strategies to improve promotional and recruitment opportunities for the regional market to evaluate competitive environment, coordinate advertising and promotional efforts.

St Paul, Mn, Us

Led all aspects of sales for 2 different territories spanning 8 states across the Midwest and Southeast with combined 150 accounts and $130M in revenue. Forged and managed client and prospect relationships to develop new business as well as to improve penetration among existing accounts. Identified customer needs and positioned products effectively. Directed financial literacy / debt management seminars and client executive presentations. Coordinated territory trade show marketing and regional advisory board forums. Trained and mentored team members.

Hired as Customer Service Representative and quickly promoted to positions of increasing responsibility. Established and cultivated relationships with new clientele through prospecting, cold calling, and referral selling. Managed sales and service of programs to existing accounts. Directed marketing strategy design, collateral development, and execution of trade shows and promotional events. Oversaw website design and advertising. Coordinated direct mail campaigns.

Hired as Customer Service Representative and quickly promoted to positions of increasing responsibility. Established and cultivated relationships with new clientele through prospecting, cold calling, and referral selling. Managed sales and service of programs to existing accounts. Directed marketing strategy design, collateral development, and execution of trade shows and promotional events. Oversaw website design and advertising. Coordinated direct mail campaigns.

B.A., Liberal Studies & Management/Labor Relations

Education record