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Michele Hicks, Sphr, Cbc phone numbers
Forward-thinking, results-driven HR leader with over 20 years of experience managing all facets of HR across diverse industries and cultures. Highly skilled in collaborating across every level to drive productivity, transparency, and strategic growth. Proven ability to cultivate continuous improvement while negotiating world-class benefits as a catalyst of change. Adept at designing and implementing enterprise-wide training series and programs. Entrepreneurially minded with a passion for rolling up sleeves and working with executives to drive short- and long-term talent acquisition, training, and retention plans. Track record of reducing disciplinary concerns, driving engagement, and facilitating organizational alignment.I hold a Master of HR Management, an MBA, and multiple training and certifications, and I keep my thumb on the pulse of leading-edge HR technologies and best practices. Throughout my career, I’ve had the pleasure of serving in multiple key leadership capacities, including (but not limited to) VP of Human Resources for Mindful, HR Manager at PAI, President and Owner of Lighthouse HR Group, and currently as the Sr. Director of Human Resources at JumpStart Inc. Inherently driven, I am well adept at collaborating across every level of organizations to drive productivity, transparency, and strategic growth. I am also well adept at analyzing existing processes and strategies to identify areas of improvement regarding recruitment, performance management, productivity, and more.In my spare time, I enjoy spending time with friends and family and traveling. I also enjoy meeting new people to expand my personal network. So, thank you for getting to know me better. My areas of expertise include:• Human Resources Management• HR & Behavioral Consulting• Organizational Design & Change Management• C-Level Communication• Talent Acquisition, Hiring, Training, & Retention• Workshop Facilitation & Curriculum Design• Strategic Planning, Succession Planning, & more!For more information, please contact me directly on LinkedIn.
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Co-Founder And CooSpeakanywayGrafton, Oh, Us
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Sr. Director, Human ResourcesJumpstart Inc. Jul 2023 - PresentCleveland, Oh, Us• HR Strategy Development: Developed and executed comprehensive people strategies aligning with the company's mission and growth objectives, resulting in improved employee satisfaction and retention rates.• ICHRA Plan Implementation: Designed, implemented, and administered an Individual Coverage Health Reimbursement Arrangement (ICHRA) plan, anticipated to save over 50% in 2024, significantly enhancing employee benefits satisfaction.• System Integration: Consolidated several disparate HR systems into one streamlined system, incorporating carrier feeds to eliminate manual data entry, resulting in an increase in efficiency, a 20% reduction in costs, and elimination of entry errors.• Talent Acquisition & Retention: Led talent acquisition efforts, sourcing top talent, developing recruiting processes, and building a strong employer brand.• Compensation and Benefits: Oversaw the administration of competitive compensation and benefits programs, ensuring equitable pay structures and improving employee satisfaction and retention. • Employee Engagement & Experience: Championed an inclusive and empowering work environment, developing and managing employee programs that foster professional growth and engagement, resulting in an increase in employee engagement and an improvement in overall well-being metrics.• Diversity, Equity, and Inclusion: Championed DEI initiatives, establishing metrics to measure progress and hold the company accountable, ensuring workforce diversity and an improvement in inclusion scores.• Employee Relations: Acted as a trusted advisor to employees and leadership, providing guidance on HR matters and conflict resolution.• Compliance: Ensured HR practices complied with all relevant laws and regulations, maintaining up-to-date knowledge and resulting in zero compliance-related incidents and audits. -
Vp, Human Resources At Mindful (Formerly Vht)Mindful Jan 2017 - Dec 2022Akron, Ohio, Us• • Enabled 53.4% growth since Jan. 2021 by serving as a catalyst of change through the implementation of strategic initiatives that align with our mission and values. • Maintained oversight of the day-to-day HR function while serving as a primary contact for employee relations; and oversaw HRIS and records to ensure compliance with applicable local, state, & federal laws. • Supported the growth and development of employees and leaders via company-wide training programs in the areas of leadership, management, and technical skills.• Conceptualized and initiated a management training series for +25 managers and training managers, many of whom received Certificates of Advanced Supervision through Kent State University. • Cultivated continuous improvement by coordinating with employee volunteers to implement a new onboarding process, career pathing software, and employee recognition programs. • Enhanced organizational effectiveness by streamlining a new performance management system and implementing compensation practices that adhere to recruitment and retention strategies. • Augmented decision-making by collaborating with leadership to promote value statements that highlight our short- and long-term goals as well as the desired company culture. • Facilitated the seamless change during the acquisition of Mindful by a private equity firm. • Oversaw the benefits enrollment period, achieving a 70% reduction in administration costs; and realized incremental decreases in premiums YoY (2019-2022). -
PresidentLighthouse Hr Group Aug 2013 - Oct 2017• Launched and grew an organization that specializes in providing leading HR solutions and support to SMBs in the areas of compliance, payroll, recruiting, and staff development. • Fostered robust relationships with clients in manufacturing, IT, and retail; and leveraged expertise in HR and organization design to administer top-tier support to clients. • Increased sales by at least 39% YoY by training, coaching, and consulting +100 business owners in HR best practices and legal compliance, as an industry thought leader. • Presented at workshops on the basics of HR, such as talent acquisition, OSHA compliance, employee motivation and engagement, and customized training programs.
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Adjunct FacultyJohn Carroll University Aug 2012 - May 2015University Heights, Oh, Us• Empowered students by teaching them the nuances of marketing, management, and logistics at John Carroll University, as an Adjunct Professor. • Developed and taught engaging curriculum focused on talent management, performance appraisal theory, incentive-based and fringe-benefit systems, legal and compensation practices, and more. • Fostered enhanced dialogue in the areas of internal alignment, employee evaluation and appraisal, and motivational theories; and provided ongoing feedback and motivation. -
Adjunct FacultyNotre Dame College Jan 2012 - May 2015South Euclid, Oh, Us• Leveraged a collaborative pedagogy to teach compensation structures and management concepts, allowing students to build a strong understanding of each concept. • Stimulated engaging classroom discussions in the areas of short and long term compensation, non-monetary compensation, building effective benefit plans and strategic pay structures, and more. • Taught communication skills, motivational theories, internal alignment, employee evaluation and appraisal systems, and how these strategies impact employee retention and productivity. -
Human Resource Manager/ RecruiterPai, Llc., A Subsidiary Of Applied Industrial Technologies Aug 2012 - Jun 2013Strongsville, Ohio, Us• Advocated for the inclusion of the HR position and oversaw its processes, which included supporting +200 employees across 20 states. • Oversaw all duties associated with the open-enrollment period; administered self-funded insurance plans and directed OSHA and BWC programs.• Analyzed existing workflows and strategies to identify areas of improvement regarding recruitment, performance management, productivity, quality, and business growth.• Mitigated disciplinary concerns, drove engagement, and facilitated organizational alignment by providing support to leadership & management in the implementation of improvement initiatives. -
Adjunct FacultyBryant And Stratton College Jan 2012 - Aug 2012• Encouraged interaction between students while synthesizing real-world scenarios into easy-to-digest concepts, including business law, ethics, and employee recruitment, retention, and relations. • Adhered to Bloom’s Taxonomy principles to meet the students at their individual level and style of learning. • Described how the law provides standards and a compliance system tailored to business environments; and interpreted compliance issues, standards of conduct, and the application of ethics. • Interpreted how the law applies to workplace scenarios such as privacy, affirmative action, sexual harassment, safety, environmental protection, products liability, and intellectual property issues. • Researched and analyzed employee recognition and reward programs; and explained employee evaluation and appraisal systems and how they impact employee retention and productivity.
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Human Resource GeneralistPaychex Feb 2009 - Aug 2012Rochester, Ny, Us• Guided and directed the day-to-day HR operations of the leading provider of HR, payroll, and benefits outsourcing services and solutions for SMBs. • Forged strong business relationships with +40 clients by conducting training seminars via HR Online as well as onsite consultations to ensure the achievement of their objectives. • Liaised between clients and the sales division to drive ancillary revenue from 401(k) and Paychex Insurance Agency products; and developed training seminars to educate clients on employee morale and relations. -
Human Resource GeneralistOhio Technical College 2007 - 2009• Aligned corporate initiatives and policies with the strategic business plan while supporting the HR function of +180 employees across 14 states. • Promoted continuous employee and organizational improvement by streamlining the performance appraisal process; and ensured compliance with state laws and EEOC and OSHA regulations. • Facilitated the implementation of ADP, processed bi-weekly payroll, and oversaw employee files and the administration of employee benefits programs and COBRA.
Michele Hicks, Sphr, Cbc Skills
Michele Hicks, Sphr, Cbc Education Details
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Keller Graduate School Of Management Of Devry UniversityMba And Mhrm -
Keller Graduate School Of Management Of Devry UniversityHuman Resources
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Devry UniversityHuman Resources
Frequently Asked Questions about Michele Hicks, Sphr, Cbc
What company does Michele Hicks, Sphr, Cbc work for?
Michele Hicks, Sphr, Cbc works for Speakanyway
What is Michele Hicks, Sphr, Cbc's role at the current company?
Michele Hicks, Sphr, Cbc's current role is Co-founder and COO.
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Michele Hicks, Sphr, Cbc's email address is hi****@****hoo.com
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What schools did Michele Hicks, Sphr, Cbc attend?
Michele Hicks, Sphr, Cbc attended Keller Graduate School Of Management Of Devry University, Keller Graduate School Of Management Of Devry University, Devry University.
What skills is Michele Hicks, Sphr, Cbc known for?
Michele Hicks, Sphr, Cbc has skills like Leadership, Business Ethics, Hris, Hiring, Employee Engagement, Human Resources, Personnel Management, Compensation And Benefit, Workforce Planning, Performance Appraisal, Career Development, Applicant Tracking Systems.
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