• Lead strategic business planning for short- and long-term goals of a department with over 175 paid employees and an annual budget of over $12M• Serve as a key business partner with interdepartmental and intradepartmental communications to understand business needs and synthesize clinical and research analytics• Lead cross-functional teams in various divisions through all phases of the talent lifecycle• Develop information governance for the department (procedures, forms, and reference documents) in conjunction with key stakeholders• Facilitate the turnaround, stabilization, and solvency of division finances for organizational changes, with a focus on ROI to achieve strategic goals• Analyze finances and personnel matters in coordination with contracts and grants, employee relations, and college leadership to appropriately advise to mitigate risks• Track and budget current and anticipated operating costs, strategically plan for future growth and the infrastructure to support expansion of organization’s service portfolio• Research and establish accounting structure to optimize reporting capabilities

• Managed day-to-day business of a research service division, providing mentorship and leadership to a team of 40• Led team responsible for implementing facility renovations to increase capacity and efficiency• Developed and designed versatile online management system to align with regulatory reporting and validation controls for grant spending • Analyzed and budgeted costs to set appropriate rates to meet university and federal requirements• Met goal of significantly reducing overtime and variations through successful execution of business plan• Participated in strategic planning sessions and reported on matters relating to regulatory compliance, safety, and security

• Fostered symbiotic relationship with research faculty to balance resources and achieve respective objectives• Harmonized and streamlined site operations to meet federal standards for research facilities• Improved site condition and function to attain and maintain accreditation as key partner with MSU service centers • Monitored and analyzed performing and non-performing equipment to identify and resolve safety, security, and performance issues • Structured preventative maintenance and negotiated terms to maximize efficiency and reliability• Analyzed, negotiated, and redesigned system controls to successfully reduce research variables by determining root causes via process mapping • Managed support staff and provided regular reporting and recommendations directly to executive management

• Improved function of retail consumer product lines for reduced returns, lower cost, and labor efficiencies by collaborating with all departments involved in the life cycle from supply purchase to manufacturing to shipping to returns• Created “technical memo” document standard for test result summaries• Oversaw product improvement process from returns report to resolution• Monitored existing product design performance and proactively identified potential assembly issues• Negotiated and restructured assembly processes as necessary to maintain quality standards and meet client needs

• Implemented cost reductions over $100K in plant packaging by reducing variations in boxes and parts bags• Evaluated calculation methods and inspection tools for power generation plant equipment• Negotiated site assignments with professional development program participants • Successfully expanded capacity on production line during selection and installation of CNC router• Engaged regularly with marketing and retail customers to gather information and provide feedback as needed