Michele Jasper, Shrm-Scp Email & Phone Number

Baltimore, Maryland Area

Baltimore, Maryland Area

• Contributes to the development and execution of MWA’s strategic marketing and business plan• Leads the development and execution of Company communications, advertising, and special programs • Serves as key client contact on potential and assigned projects; develops realistic budgets, manages contracts and budgets, and provides ongoing, detailed communication on project status• Monitors operational infrastructure efficiency and oversees the development and implementation of tools to continuously improve MWA’s ability to respond efficiently, effectively, and consistently to MWA associates and clients• Provides recommendations for policy and procedural changes to ensure the delivery of quality project management services and efficient project operations

Baltimore, Maryland

• Participated in the implementation of the Technology Business Office which was developed to manage rising IT costs and run IT as a business within the corporation.• Responsible for the human resources and change management aspects of a corporate-wide initiative to consolidate and standardize IT operations.• Worked with CIO to establish strategy, evaluate performance of IT personnel, and implement organizational changes/transformation.• Responsible for communicating standardization efforts to IT personnel and corporate IT end users.• Coached IT leadership on performance evaluations and performance improvement plans.• Assisted IT leadership to identify resource requirements, redeploy resources, and implement IT staff reductions.• Worked with Corporate Communications to “brand” the new, centralized IT organization and to establish buy-in of fewer and less customized IT services available to the corporate end users.

Baltimore, Maryland

IT Sr. Business Planning Consultant (2001 - 2002)• Facilitated IT department strategic planning meetings.• Worked with IT Manager and direct reports to develop annual strategic plan and budget.• Prepared IT budget and strategic plan updates for department VP.• Appointed to special project to document cost savings associated with corporate-wide initiative to achieve Operational Excellence through massive cost reduction strategies. Responsible for reporting on actual savings against projected multi-million dollar savings to department VP and CEO. Organizational Development Consultant (2001)• Facilitated organization development workshops, including career development, leadership development, and Myers-Briggs Type Indicator (MBTI) training.• Developed and implemented training programs that aligned with corporate-wide initiatives in preparation for operating within a deregulated power industry.• Conducted 3600 feedback sessions with senior management.Professional Development Consultant (2000 - 2001)• Provided career development and performance management coaching/consulting to clientele in the IT and leadership fields. • Facilitated annual performance reviews and discussions.• Facilitated strategic planning sessions with business units, including human resources planning (HRP) initiatives.

Laurel, Maryland

Human Resources Business Process Analyst• Led change management activities related to new system deployments (Lotus Notes-based databases included: SAP Employee Data Processing, Corporate Knowledge Asset Sharing, Performance Appraisal Reviews, and Staffing and Applicant Tracking Systems) for a division of 5,000 employees.• Partnered with operations to provide strategic support in the areas of Human Resources policies, procedures, and workflows.• Conducted surveys and focus groups to assess training needs of management and employees.• Consulted with Human Resource personnel on system and process enhancements.• Acted as Human Resource liaison with executive management on internal P-CMM (People Capability Maturity Model) audit/assessment. • Co-developed new-hire mentoring and orientation programs.Compensation/HRIS Analyst• Coordinated HRIS activities for legacy system (Y2K) conversion to SAP.• Developed training and communications for HR/payroll system deployment.• Monitored regulatory compliance including FLSA and SCA.• Participated in job design, evaluation, classification, and analysis.

M.S., Applied Behavioral Science

B.S., Corporate Communications

Education record