Part-time bookkeeper for the soccer association.

Provide strategic direction and management of the order entry and fulfillment operations, servicing 110,000+ client accounts with 1.4M+ orders annually. Responsible for operations management of the National Order Entry Team and Regional Fulfillment Centers to ensure timely, accurate and cost-effective delivery of orders. Develop fulfillment solutions to support new offerings and business initiatives. Provide leadership to 152 indirect and 6 direct reports, fostering an operationally efficient and highly productive environment. Collaborate with Order Entry, Commercial, Supply Chain and Vendors to drive excellence in order fulfillment execution across the country.

Provide strategic direction and management of national supply fulfillment operations, serving 108,000+ client accounts with 1.4M+ orders annually. Responsible for operations management of 5 regional client supply fulfillment centers to ensure timely, accurate and cost-effective delivery of external client supplies and fulfillment of internal stock requests. Provide leadership to 122 indirect and 6 direct reports, fostering an operationally efficient and highly productive environment. Collaborate with Order Entry, Commercial, Supply Chain and Vendors to drive excellence in client supply order fulfillment execution across all fulfillment centers. ➥ Selected Accomplishments:▪ Played a pivotal role in leading Quest Diagnostics’ COVID-19 response strategy; led national fulfillment of Covid Collections Kits, PPE and Sanitizer shipments companywide during a global pandemic.▪ Ensured our front-line employees were engaged and at work supporting our clients.▪ Successfully moved two warehouse operations and expanded three into larger footprints; selected properties/negotiated for expansion, determined the footprint for racking and conveyors, managed the actual move and oversaw inventory planning. ▪ Recognized as a 2020 Presidents Club Winner - Operations Excellence▪ Selected for the Empowering Better Health award in 2020

Led national supply fulfillment operations; managed 5 regional client supply fulfillment centers with 1M+ orders annually. Provided leadership to 80+ indirect and 9 direct reports.➥ Selected Accomplishments:▪ Led network optimization projects to reduce cost and increase efficiency for client supply fulfillment; consolidated 5 locations, which resulted in a cost savings of over $1M.▪ Directed the National Client Supply Fulfillment team to exceed fulfillment metrics on an ongoing basis, ensuring 96.5% of all lines ordered are fulfilled and shipped in same day. ▪ Partnered with regional management to spearhead the adoption of e-enablement online client supply orders (Quanum), successfully meeting the adoption target rate of 39%.▪ Facilitated the National Supply Client Fulfillment operations team to achieve high employee engagement scores, exceeding total company performance.▪ Held Kaizan events in 80% of the fulfillment centers, which increased inventory locations and allowed for the capacity to take on additional volume of business.▪ Manage the business continuity program for procurement and national supply, ensuring compliance standards are met consistently year over year.

Managed 30+ audits and special projects from initial auditee contact, to completion and issuance of reports. Led the audit department management team, allocating staffing resources, and reviewing efficiency of the department personnel. Provided feedback to audit teams on an ongoing basis, encouraging networking and rotational assignments in support of department mission statements. Fostered relationships with corporate and business unit management through audits and risk assessment.➥ Selected Accomplishments:▪ Served as main compliance liaison who fostered an ongoing partnership with the Compliance department. Through this partnership overlap between audit and Compliance work programs was identified and eliminated.▪ During significantly challenging times for the company, when staffing was low, additional assignments were taken on and completed in addition to daily duties. Including assisting junior team members in the field to keep the audits on schedule. While working with the auditee management and the Controllers, reviewed competing priorities and staffing shortages at the BU's to make sure they did not affect the deadlines of the audit. ▪ Teammate Champion and work program administrator for the Teammate audit software and main contact for the R10 & R11 application upgrades.▪ Led recruitment for IA summer internship program, participated in recruitment events.

Successfully handled treasury, budgeting and annual reporting for the fire district.

Managed the coordination of schedules and documentation to ensure financial control testing was completed in accordance with relevant control frameworks. Documented business processes in narrative and flowcharts. Primary liaison with external and internal auditors during SOX testing.

Provided process auditing services which included audit planning, controls testing and evaluation of internal management, structure, policies and procedures. Documented business processes in narrative and flowcharts, performed walkthroughs. Teammate Champion and administrator for the Teammate audit program.

Partnered with senior management (CEO, COO, CFO and VP) to drive efforts in improving and standardizing financial and operational best practices, procedures and reporting. Responsible for daily operation, leadership and management of compliance requirements for SOX and primary liaison for internal and external auditors➥ Selected Accomplishments:▪ Worked with Sarbanes Oxley implementers to establish controls and develop the criteria utilized to identify in-scope financial processes, applications, databases and systems. ▪ Performed control evaluation and established Risk Control Matrices to identify control gaps and coordinated business unit remediation plans. ▪ Managed and developed team of 20 direct reports and 100+ indirect reports.