Michele Johnson Email & Phone Number

Atlanta, GA, US

Boulder, CO, US

Vancouver, Washington, US

ZoomInfo acquired EverString -- EverString, a ZoomInfo companyEverString helps B2B sales, marketing, operations, and analytics teams build pipeline, prioritize prospects, and streamline operations. This is accomplished through artificial intelligence (AI), machine learning, natural language processing (NLP), and a proprietary Human-In-The-Loop (HITL) system.

Lawrenceville, New Jersey, US

Billtrust accelerates the invoice-to-cash process through a cloud based solution addressing the growing needs of businesses and their customers in three key areas: invoice delivery, payments and cash applications.

Credit2bB is a cloud-based commercial credit risk platform that combines third party credit information with the "Peer Network Intelligence," a global network of the thousands of credit professionals sharing business insights on common customers.(Credit2B was acquired by Billtrust in April of 2018)

Jacksonville, FL, US

• Leverage knowledge of solutions, customer and industry knowledge, providing thought leadership to drive customer value and ROI development.
• Act as the single point of contact for both the customer and sales as it relates to post-sales service and support. Responsible for oversight of other post-sales areas to ensure customer satisfaction based on.
• Develop opportunities for value-added services and high-end solutions by probing at all levels of a customer’s organization to gain a full understanding of customer needs and applications.
• Identify opportunities for consulting services, such as data analysis, data modeling, system integration, application design, master data management, program management, and other consulting efforts related to complex.

Jacksonville, FL, US

• Engage C-level executives to leverage information via DaaS and SaaS to drive revenue and streamline their processes.
• Responsible for helping organizations cleanse, enrich, manage and integrate data into various internal systems such as ERP, CRM, MDM and Marketing Automation.
• Develops account strategies and service requirements by providing business solutions within the customer's functional areas: Risk Management, Finance, Marketing, Sales, Purchasing, and Technology.
• Drives sales for solutions/services in conjunction with a team on existing accounts with $3.1M revenue.
• Creates new business opportunities for value-added products/services and high-end solutions by probing at all levels of a customer's organization to gain understanding of client needs and applications. Achievements:
• Mentor Program - 2009, 2014

Jacksonville, FL, US

• Managed $30M in revenue for products/services in conjunction with field team on existing account.
• Increased client activity usage by identifying additional contacts and users within customer base.
• Developed new business opportunities for value-added products and services and high-end solutions by probing all levels of customer organizations - gaining an understanding of client needs and applications. Achievements
• Habitat for Humanity - 2007-2008
• Mentor Program - 2008
• 100% Club Telecoverage - 2007-2008

Jacksonville, FL, US

• Experienced in driving sales for products and services to risk management professionals in conjunction with a field team in an existing portfolio of approximately 300 customers and $6,000,000 in revenue.
• Created/executed a prospecting and calling strategy to qualify targets for Dun & Bradstreet solutions.
• Renewed existing contracts by understanding the customer's risk management decision process and recommending D&B capabilities that enabled customers to make more timely and informed decisions.
• Executed strategic account plans, including: establishing account relationship with decision makers. Achievements
• Winning Culture Team
• Quality Focus Division - 2006

Jacksonville, FL, US

• Managed a portfolio of 3000+ customers with responsibility of over $3.5 million in annual revenue.
• Developed account strategies and service requirements by providing business solutions within the customer's functional areas: Risk Management, Finance, Marketing, Sales, Purchasing, and Technology. Achievements
• 100% Club Small Business - 2001-2005
• Service Quality Awards - 2001-2003
• Credit Tele-Web Top Revenue Performance - 2003-2004
• Ranked # 1 in Credit Tele-Web for Core Revenue Performance - 2003

Jacksonville, FL, US

• Coordinated credit reporting on D&B's highest customer's inquiry, including Fortune 500 companies.
• Acted as an internal voice of the customer to drive resolution of issues. Identified up-sell and cross-sell opportunities - established by conducting training sessions and regular meetings with business units.

Jacksonville, FL, US

• Utilized expertise in developing strong customer relationships by listening to customer needs and educating clients about D&B products and solutions that directed them towards D&B business goals.
• Demonstrated ability in consulting with current customers to accurately and quickly resolve uncertainties. Actively participated and contributed as a member of a self-directed work team.

Jacksonville, FL, US

• Assigned to update ticket reports and other financial statements, which included star-point leader roles.
• Offered various D&B products and solutions, and submitted qualified sales leads to the management.

Jacksonville, FL, US

• Routinely updated D&B marketing DMI files. Conducted cold calling and created D&B customer files.
• Demonstrated ability in establishing and building account relationships with key decision makers.