Michele Kline Email & Phone Number

Pismo Beach, Ca, Us

Administrative and office support for Naturopathic physicians. Answering phones, scheduling new patients and patient appointments, general office work and record keeping, managing email, insurance verification, calling in patient RXs, all duties of front office staff.

California, United States

Served as the sole Office Manager and Human Resource Manager for the California division of a leading confectionery broker providing product support to California and Nevada clients. Accountable for offering daily sales team support, performing order entry, brokerage tracking, account reconciliation, commission tracking, and inventory control. Also, oversaw the organization's daily administrative functions including planning, coordinating and directing activities such as staffing, strategic planning with top executives and dealing with employee questions and concerns. Acted as a liaison between upper management and employees, so they play an important role in building and maintaining the Company's culture through the hiring process and employee relations.

Santa Clarita, Ca

Collaborated with the General and District Managers to run overall store operations. Acted as a “Floating Manager”; entrusted as a multiple location business key-holder.✏ Accountable for all aspects of customer service, sales, display merchandising, inventory control, purchasing, vendor relations, staff training and management, reporting, quality control, and problem resolution. ✏ Resolved customer complaints and ensured effective visual merchandising was applied throughout store.

Los Angeles, Ca

Co-conceived and helped launch a very successful catering business servicing Southern California. Main responsibilities included promotions and marketing, staffing hiring and training, banking, insurance, taxes, all purchasing and vendor negotiations, cost control, and customer relations.🍴 I managed all the financial/bookkeeping aspects of the business including AR/AP, contract negotiations, cost control, payroll, workers comp, and profit and loss statements. Self-taught on QuickBooks.🍴 I oversaw all event planning responsibilities including ordering and coordinating all necessary rentals, going over details with site personnel, arranging and contracting all event staff including servers, bartenders, chef assistants, clean-up wait staff, florists, videographers, photographers, bands, and DJ’s.🍴 We sold the business off in 2013 due to my business partner’s career shift.

Santa Clarita, Ca

I effectively managed 2 highly successful, high-volume store locations employing 30+ staff and exceeding $1 million in sales. I handled all employee on and off-boarding, work scheduling, and disciplining, and I was responsible for monitoring and improving P&L.☕ I acted as the District’s Retail, Communications, Food, and Quality Assurance Specialist. I specifically contributed to the company's bottom line by achieving lower employee turnover and reducing waste by improving overall pastry management.☕ I received the “Manager of the Quarter” award for meeting and exceeding sales goals.