Michele Lefever Email & Phone Number

Los Angeles, California, US

US

Los Angeles, CA, US

• Developed and implemented innovative ambulatory EHR program as part of the hospital’s physician alignment strategy, including discovery, vendor selection and negotiation, program development, marketing to medical staff.
• Project manager for initiatives involving the transition from paper to electronic charts for hospital owned outpatient clinics and inpatient service lines.
• Project manager for Meaningful Use Summary of Care measure. Also responsible for establishing relationships with outside healthcare facilities to set-up and transmit electronic summary of care records for all referrals.
• Computerized Provider Order Entry (CPOE) Project Coordinator.
• Physician Documentation (PDoc) Physician Trainer.
• Learning Management System (LMS) Project Manager, Program Developer and Administrator.

• Identified and recruited new Medical Director and 10 new physicians to refer and follow
• Increased average monthly census from 80 to 90 with an increase of over 40% in monthly average Medicare covered patient days
• Provided the leadership and direction for the re-design of the UR panel in support of the organization's mission
• Spearheaded the campaign to re-brand the facility and create community awareness
• Developed and implemented department head weekend manager program
• Formed alliance with Mission Community Hospital to jointly market to physicians

• Increased average monthly census from 167 to 191 with an increase of over 46% in monthly average Medicare covered patient days.
• Responsible for increasing and maintaining California Healthcare’s market share on a profitable basis through oversight and direction of the facilities business development, physician services and marketing functions.
• Successfully built and maintained long-term relationships with health care referral sources such as, Physicians, Hospitals, Case Managers, Social Workers, HMO’s, IPA’s and Medical Groups.
• Physician development, recruitment and retention.
• Organized meetings with new and established clients and performed in-services to provide clients and referral sources with information about our facility and services.
• Evaluated patients for transfer from acute hospitals and met with patients and families to explain Skilled Nursing Facility care and rehabilitation services.

• Achieved elite membership in company’s “Founders Circle” in 2002, 2003, 2004, 2005 and 2006 for closing over one million in title premiums and held ranking of #1 market share in assigned sales territory.
• Successfully built and maintained a large client base in an under-developed territory by designing and implementing strategic customer-retention projects.
• Identified market opportunities and conducted competitive analysis to prospect, build and maintain relationships and service clients in over 200 real estate, lender and escrow offices.
• Increased company sales from $300,000 in premiums to over 1.4 million in first year in assigned territory.

Santa Ana, CA, US

• Consistently exceeded company goals and awarded “President’s Club” status for closing over one million in title premiums in 2000 and 2001.
• Held #2 ranking of 36 title companies in assigned geographical territory.
• Initiated, developed and maintained strong relationships with Realtors, lenders and leading financial institutions to solidify future business.
• Customized marketing programs for lenders and Realtors to maximize market penetration.

• Increased territory market share by over 100% and awarded top honor of 1995 “Rookie of the Year” award.
• Consistently exceeded company goal of 50% market share in affiliated offices to over 85%.
• Developed and managed a wide range of marketing tools, including promotional materials, direct mail pieces and website content.