• Developed and implemented innovative ambulatory EHR program as part of the hospital’s physician alignment strategy, including discovery, vendor selection and negotiation, program development, marketing to medical staff and implementation. Ongoing program administration involves financial reconciliation with program participants, continued physician support and vendor management.• Project manager for initiatives involving the transition from paper to electronic charts for hospital owned outpatient clinics and inpatient service lines.• Project manager for Meaningful Use Summary of Care measure. Also responsible for establishing relationships with outside healthcare facilities to set-up and transmit electronic summary of care records for all referrals to meet CMS requirements. • Computerized Provider Order Entry (CPOE) Project Coordinator.• Physician Documentation (PDoc) Physician Trainer.• Learning Management System (LMS) Project Manager, Program Developer and Administrator.• Meditech Patient Health Portal Project Manager and Administrator. • Responsible for creating marketing strategies and campaigns for all physician related applications and services.• Responsible for the development and implementation of marketing and communication strategies to inform medical staff and physician office staff of programs and services available through GSH.• Responsible for the development of medical staff training materials, web and print content.• Develop and implement programs and strategies to increase physician satisfaction and utilization of GSH IT programs and services.• Establish and manage physician and physician office relationships. Meet with physicians and staff to promote GSH services, identify service needs and encourage utilization of Good Samaritan Hospital.• Physician support liaison for Meditech, eMD Physician Portal, WebNow, Citrix, Single-sign On, Cortext and other physician related applications.

• Identified and recruited new Medical Director and 10 new physicians to refer and follow• Increased average monthly census from 80 to 90 with an increase of over 40% in monthly average Medicare covered patient days• Provided the leadership and direction for the re-design of the UR panel in support of the organization's mission• Spearheaded the campaign to re-brand the facility and create community awareness• Developed and implemented department head weekend manager program• Formed alliance with Mission Community Hospital to jointly market to physicians• Developed and implemented new policies and procedures for tours and inquiries; created new tour packages and inquiry forms

•Increased average monthly census from 167 to 191 with an increase of over 46% in monthly average Medicare covered patient days.•Responsible for increasing and maintaining California Healthcare’s market share on a profitable basis through oversight and direction of the facilities business development, physician services and marketing functions.•Successfully built and maintained long-term relationships with health care referral sources such as, Physicians, Hospitals, Case Managers, Social Workers, HMO’s, IPA’s and Medical Groups.•Physician development, recruitment and retention.•Organized meetings with new and established clients and performed in-services to provide clients and referral sources with information about our facility and services.•Evaluated patients for transfer from acute hospitals and met with patients and families to explain Skilled Nursing Facility care and rehabilitation services.

•Achieved elite membership in company’s “Founders Circle” in 2002, 2003, 2004, 2005 and 2006 for closing over one million in title premiums and held ranking of #1 market share in assigned sales territory.•Successfully built and maintained a large client base in an under-developed territory by designing and implementing strategic customer-retention projects.•Identified market opportunities and conducted competitive analysis to prospect, build and maintain relationships and service clients in over 200 real estate, lender and escrow offices.•Increased company sales from $300,000 in premiums to over 1.4 million in first year in assigned territory.

•Consistently exceeded company goals and awarded “President’s Club” status for closing over one million in title premiums in 2000 and 2001.•Held #2 ranking of 36 title companies in assigned geographical territory.•Initiated, developed and maintained strong relationships with Realtors, lenders and leading financial institutions to solidify future business. •Customized marketing programs for lenders and Realtors to maximize market penetration.

•Increased territory market share by over 100% and awarded top honor of 1995 “Rookie of the Year” award. •Consistently exceeded company goal of 50% market share in affiliated offices to over 85%.•Developed and managed a wide range of marketing tools, including promotional materials, direct mail pieces and website content.