Michele Lemay Wilber Email and Phone Number

Michele LeMay Wilber Resume October 19, 2021

• Synthesizes training and education, project management, systems engineering, National Reconnaissance Office (NRO) domain experience, and IC understanding to develop and deliver enterprise-wide D&D training. Researches, compiles, and authors D&D training materials and delivers brown bags (Enterprise Denial and Deception Expert Speaker Series). Creating a training plan with course lessons and materials for a new one-day instructor-led course, “DD101: Denial and Deception Basics.” Uses best practices in instructional systems design and development, training management, and domain expertise creating and executing training for NRO employees. Initiates and conducts team planning and collaboration meetings to accomplish deliverables, ensuring that products and services meet organization and employee requirements. Developed weekly and monthly reports, and course deliverables in preparation for a course pilot, including: Facilitation and Instruction Guide, Course Design and Development Guide, Course Room Set Up Guide, Course Communications and Correspondence, Course Structure and Content, Metrics, and Sources of Materials. • Led and operated IMINT Learning Center of the NRO Imagery Intelligence Acquisition Systems (IMINT) Directorate, initiates and delivers innovative educational programs to benefit the workforce of the National Reconnaissance Office (NRO) and agencies in the IC, resulting in the ability of employees to perform job roles with enhanced insight and comprehension about national systems, roles, responsibilities, and relationships between IC agencies.• Demonstrates understanding of complex systems, engineering disciplines, and relevant technologies by initiating educational programs to address timely and relevant topics to promote employee understanding of technical programs and capabilities.

• Plans, executes, facilitates, updates, and continuously improves education and training for the NRO IMINT Learning Center. Consistently referred to as "the gold standard" of NRO education by government clients as a result of new achievements in internal and external partnerships, unprecedented learner attendance, communications channels to promote offerings and increase participation, publication in IC outlets, unique outreach events, and relationships with subject matter experts (SMEs). Expanded the program from 4 instructor-led courses to 7 and accomplished more delivered events as a single individual than the two-person predecessor team; increased annual touch points from 1,833 in 2011 to over 10,739 in 2014 with half the amount of resources. Initiated, developed and conducted a Training Needs Analysis to proactively satisfy stakeholder needs. Created new program accomplishments, contributing to 100% program award fees. • Applies best practices for requirements, design and development, prioritization, schedules, and execution with limited resources. Regularly fields requests by internal and external groups to conduct additional classes for new audiences as a result of creating a positive reputation for delivering high quality results.• Facilitated corporate onboarding training as an adjunct instructor and SME. Taught the principles of: public speaking, active listening, motivating through constructive feedback, and to skill improvement through the development of actionable recommendations. • Organized and conducted governance forums resulting in timely coordination about engineering and information technology (IT) issues and decision-making between National Geospatial-Intelligence Agency (NGA) executives and Key Component stakeholders. Created communications about technical, schedule, and political issues related to systems transitions, system dependencies, data integrity, and metrics, resulting in recognition for deliverables and attention to detail.

• Led a capture team to provide IT services and technical solutions for the client Agency, encompassing engineering and operations for the network environment, data center operations, server operations, and support services. The planned program included a performance-based and level of effort contract, service delivery practices and incentives, and coordination across adjacent contracts. Researched competitor positions and recommended teaming strategies to maximize win probability.

• Led the subcontractor proposal team for the NGA Interim Transition Capability program . Introduced ITIL concepts into the Management Volume to align business and IT processes.• Led the subcontractor proposal team for the Office of the Director of National Intelligence Pyramid program. Managed proposal development resources, gathered security and past performance data, wrote proposal content, and collaborated with teammates and senior management to improve win probability. Created an innovative plan to hire and ramp up new personnel with a rapid transition to include monetary rewards for continued employment.• Led the successful Information Systems Engineering Division (ISED) subcontractor proposal team for NRO software development, software engineering and systems engineering, working with the incumbent Management Information Systems Applications System Engineering team to enhance current service through greater efficiencies. Led the Request For Information response; identified risks and opportunities; analyzed stakeholders needs; evaluated technical, business, and teaming strategies; created analyses for fact-based decision-making by senior management; and recommended approaches to satisfy client objectives. Led and developed the management volume. Selected as Transition Manager (Key Personnel). The successful capture was recognized as a significant competitive win for the company third quarter FY’07 Winner’s Circle. Awarded recognition as the Harris Technical Services Corporation “New Start” Program Manager of the year.• Managed client site personnel for the IAS (NGA), WARP (NGA), and MDNTS (Missile Defense National Team) programs, supporting employee needs by promoting career development plans and actions.• Created deliverables for the NRO Patriot program, including a Project Management Plan, Concept of Operations, and business process analyses for a web-based system to support ITIL-based service level management.

• Planned, facilitated and executed systems engineering boards for the NRO Communications Directorate resulting in improved information flow and senior management decision-making. Contributed to COMM SE&I program award fees of 97-100%.• Experienced in winning Government programs and implementing best practice business development processes through capture and proposal leadership. Performed roles of Capture/Proposal Manager, Proposal Coordinator, Personnel Volume Lead, Writer and Editor. Developed industry analyses, competitive strategies, teaming scenarios, briefings for gate reviews, win themes, team discriminators, strengths/weaknesses/opportunities/ threats (SWOT) analyses, proposal content, past performance citations, and materials for color teams. Decomposed Request For Proposal content into compliance verification matrices. Recruited to mentor colleagues. Performed in the role of Deputy Capture Manager for the strategically significant COMM SE&I win, resulting in additional program wins by leveraging the past performance of the program.

• Successfully led a NRO custom software development project through design, development, testing, independent verification and validation, delivery, and control gates; on time and within budget. Developed a model Project Management Plan for reuse.• Translated business needs into technical solutions by collecting and organizing data from multiple software projects into master schedules and tracking milestones to completion. • Enforced timely, efficient configuration management processes through Community Management Staff configuration management board facilitation, coordination of Request for Change (RFC) packages, and creation of RFC documents.