Michele Lewis Browne Email & Phone Number

Columbia, South Carolina Metropolitan Area

• Working short term assignments for individuals
• Seeking a full-time or part-time work from home position
• Improving writing and using different application skills

I-20 And Alpine Road

• Senior System Testing Analyst II BlueCross BlueShield of SC - 2010 - 2017 RSET (Release Services & Enterprise Testing) Team Roles: Senior System Team Lead, Senior System Project Support/Test Designer
• Coordination and first point of contact via email, telephone, in person, or remotely to answer questions or obtain information for multiple information technology project staff members
• Developed and maintained all project documentation, testing information, project calendars, schedules including scheduling conflicts, and project estimates
• Conducted project/testing meetings and prepared meeting reports
• Performed positive, negative, regression, usability, and user acceptance testing on company mainframe (CICS), desktops, and web applications
• Performed research of inaccurate or failed test cases, inquiries or complaints and logged defects to Quality Center for the development team to resolve

I-20- And Alpine Road

• Performed positive, negative, regression, usability, and user acceptance testing on company mainframe (CICS) via Citrix portal for desktops, web applications and LiveOps
• Developed detailed test plans, test request, test cases, test scenarios, user acceptance, regression testing for agile methodology projects, performed testing and validation of corporate desktops and website for.
• Set-up support user interface for medical and dental claims on testing applications, UAT (User Acceptance Testing), macros and regression testing
• Created quality assurance documentation and status reports
• Adhered to established software testing governance policies, best practices, guidelines and recommend improvements
• Maintained project defects, user reviews, survey information and functional improvements

Blue Bell, Pennsylvania

• Provided support to management team on demographic, contractual data and negotiated reimbursement arrangements for medical providers
• Delivered on-going business and technical direction relative to Medical and Dental provider data structures in the Enterprise Provider Database, Mainframe and Strategic Contract Management in support of provider.
• Conducted audits of Mainframe systems, Enterprise Provider Database, Strategic Contract Management, DocFind®, Provider Directory and provided resolutions for correction of defects