Michele Lima is a Director Customer Experience at Avroy Shlain Cosmetics. She possess expertise in organizational development, human resources, performance management, change management, management and 32 more skills. She is proficient in English, Afrikaans, Portuguese and French. Colleagues describe her as "Michele is a highly professional and knowledgeable individual in the Talent Management, Leadership Development and Business Management areas. She has a high level of integrity, EQ and compassionate towards others. Her ability to foster alignment and engagement of teams makes her an excellent business leader." and "Michele is an excellent Leader with great leadership qualities. Both a great Mentor and a coach. Inspiring leader who knows how to unleash the best out of people and always strives for continuous improvement. Working with her has been more of a partnership as she promotes team collaboration, engagement and direction towards decision making. Fairness, integrity and ethics are some of the core values she lives by and practices consistently. She is business minded and is able to easily understand the business technicalities even more than SME's. A few great attributes I learned from her includes attention to detail, business acumen, problem solving, influence for results and being selfless. Her famous words are "You need to improve your argument" "