Michele Bowman Email and Phone Number
Michele Bowman work email
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Michele Bowman personal email
➥ I bring over 25 years of experience across the technology product evolution, autonomously driving the growth and development of technology-driven products and teams. I have excellent analytical, team leadership, and management skills and a track record of delivering successful client outcomes that work for my business by gathering and transforming business requirements and market needs into a successful product strategy and operating model.➥ In my current role as Sr. Director, Head of Digital Strategy for SS&C Technologies, I stepped into a leadership role to help improve customer adoption, stabilize operations and client delivery, build buy-in for a new pricing model, elevate digital product management and experience design all by creating a clear product strategy aligned with business goals.I’m always looking to grow my network and make new connections. To connect, message me here or email: michelembowman@gmail.com☛ Key Skills ☚ Team DevelopmentProduct Vision & StrategyProduct RoadmappingExecutionProduct CultureDecision-MakingStrategic LeadershipDigital Product ManagementProduct Development & DesignCustomer Experience & EngagementCustomer PositioningBuilding RelationshipsCommunicationBudgeting & Finance
Ss&C Technologies
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Sr. Director, Head Of Digital StrategySs&C Technologies 2018 - PresentWindsor, Ct, UsMy role continues to advance through increasing levels of accountability and scope which includes helping the company evolve within the constantly changing digital space, and navigating through M&A activity. I stepped into a Sr. leadership role to help improve customer adoption, stabilize operations and client delivery, build buy-in for a new pricing model, elevate digital product management and experience design all by creating a clear product strategy aligned with business goals. I reduced time to market by 10-15%, achieving a strategic turnaround which resulted in increased client and stakeholder satisfaction.Highlights:-Manage P&L, create new products and processes to bring products to the customer faster, leading 12 digital engagement managers, 8 product managers, and consultants through change.-Modernized Authentication at scale and enhanced our Multi-Factor Authentication (MFA) service, transitioning from RSA to ThreatMetrix by working across 5 different development groups and our largest client and adding new functionality to multiple products in a tight timeframe. -
Director, Digital Product Strategy And ManagementDst Systems 2015 - Jun 2018Windsor, Connecticut, UsI was part of the leadership team that centralized enterprise product management to enable efficient product management across all financial services solutions. I evolved client interactions, making the client part of the user experience process to increase usability and sales capabilities. I delivered the trade processing desktop product at 10% of the original cost, leading the efforts of 10 agile teams, providing strategic leadership and managing through the migration/sunsetting of legacy technologies to adopt modern capabilities and cutting-edge solutions.Highlights:-Built a centralized product and design team to align delivery and increase customer engagement and experience.-Lead the Digital Client Advisory Board consisting of the top 15 clients enabling joint strategy collaboration amongst the clients.-Launched the integration hub and developer portal products, including 150+ APIs across the financial services business unit. -
Client ManagementDst Systems 2012 - 2015Windsor, Connecticut, UsClient Relationship Manager for the largest business unit internally, overseeing business process management and providing client asset management solutions. I managed high-level client relationships as a diplomat and communications bridge to define strategic vision.Highlights:-Challenged with navigating a siloed organizational structure lacking leadership collaboration and teamwork.-Defined a new strategy to align communication between the two groups at the working level and created a strategy for the servicing desk, allowing for solution integration.-Led the collaboration with Boston Financial (BFDS) and one of their top tier clients to bring the back office to the front office, integrating DST’s AWD (BPM solution) and Salesforce.com Service Cloud. Project completed on time and within the 6-month concept-to-production goal. -
Product ManagementDst Systems 2010 - 2012Windsor, Connecticut, UsI was promoted as an individual contributor and created innovative machine learning automation product for classifying mail in the DST mail center and several client mail centers. I achieved savings of 30-40% of processing time for incoming mail. I served as DST strategic forums speaker, averaging 80-600 attendees. I co-authored a white paper in 2012, AWD Customer Engagement Platform, detailing trends, operational norms, best practices, and transformational predictions of customer service operations. I facilitated innovation and ideation sessions covering topics on the future of customer service. I collaborated with client and internal stakeholders. -
Product DevelopmentDst Systems 2008 - 2010Windsor, Connecticut, Us -
Senior Business Product ConsultantDst Systems 1996 - 2008Windsor, Connecticut, Us -
Senior Client Service RepresentativeDst Systems 1994 - 1996Windsor, Connecticut, Us -
Projects CoordinatorAllied Administrators 1992 - 1994
Michele Bowman Skills
Michele Bowman Education Details
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University Of Missouri-Kansas CityBusiness Administration -
Carnegie Mellon UniversitySoftware Engineering Institute - Cybersecurity Oversight -
The Wharton School -
Washington University In St. LouisExecutive Leadership Certificate -
The University Of KansasBusiness Administration
Frequently Asked Questions about Michele Bowman
What company does Michele Bowman work for?
Michele Bowman works for Ss&c Technologies
What is Michele Bowman's role at the current company?
Michele Bowman's current role is Product Strategy and Management Executive ➥ Driving new product strategies and capabilities from initial concept to successful delivery and market adoption.
What is Michele Bowman's email address?
Michele Bowman's email address is mb****@****ems.com
What schools did Michele Bowman attend?
Michele Bowman attended University Of Missouri-Kansas City, Carnegie Mellon University, The Wharton School, Washington University In St. Louis, The University Of Kansas.
What skills is Michele Bowman known for?
Michele Bowman has skills like Business Analysis, Financial Services, Customer Service, Product Management, Business Process Improvement, Social Crm, Social Media, Strategic Vision, Manage Client Relationships, Cross Functional Team Leadership, Requirements Gathering, Vendor Management.
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