Michele Mcintosh Email & Phone Number

Phoenix, Arizona, Us

Managed all new hire HR responsibilities (onboarding, offboarding, time entry and payroll) for all internal staff employees as well as all W2 and 1099 contractors.• Oversaw all company benefits, including health, ancillary, and 401(k). Managed relationships with vendors, brokers and carriers, ensured compliance with federal and state regulations and managed costs. Handled open enrollment, new hire enrollments, terminations and plan changes. Served as sole point of contact for all employee benefit questions.• Completed company transition from PEO to new payroll/HRIS system.• Administered bi-weekly payroll for entire company, including internal staff, W2 and 1099 Contractors.• Established new company policies, created and revised company handbook as needed.

Phoenix, Arizona, Us

Managed all Operations, Human Resources and Payroll functions for company.• Managed complete onboarding, offboarding, time entry and payroll duties for all internal staff employees as well as all W2 and 1099 contractors.• Prepared and sent weekly and bi-weekly invoices to clients as well as processed accounting receivables and incoming payments in compliance with financial policies and procedures.• Transitioned company to new back office system to improve contractor time entry, invoicing processing and commission tracking.• Assisted recruiting staff by maintaining CRM system for all open positions and updating website daily.• Prepared MSA’s for all new clients and reviewed/edited incoming client MSA’s.• Assisted with implementation and management of company’s Costa Rica division (including processing all new hires, termination, payroll, employee relation issues, etc.)

Phoenix, Az, Us

Supported the administration of company programs and policies across multiple locations. Administered HR plans and procedures for all personnel. Prepared and maintained employee handbook and department SOPs.• Managed recruitment efforts, including advertising open positions, screening applications and proposing applicants to hiring managers maintaining online job posting template for all open positions.• Handled complete onboarding and background screening processes for all new hires, ensuring all company policies and procedures were handled and accounted for. Performed benefits administration duties, including enrollment, change reporting and communicating benefits information to employees as necessary.• Completed all employment verification requests and state unemployment insurance requests to ensure they were completed in an accurate and timely manner.

Milwaukee, Wi, Us

Managed complete onboarding processes and served as sole contact for W2 consultants, subcontractors, independent contractors and subject matter experts (SMEs) nationally / internationally using “Red Carpet” onboarding system.• Sent first point-of-contact emails to each consultant, scheduled I-9 verification and ensured completion of all requirements for new hires and re-hires, maintaining smooth onboarding process.• Followed up with consultants daily by email and phone, ensuring all paperwork was completed by deadlines and complied to legal / compliance requirements, assisting with any questions and escalating as appropriate, preventing delays with start dates.• Maintained strong communication between consultants, recruiters, operations professionals and back office personnel, processing all paperwork and requirements efficiently and accurately.

Norfolk, Virginia, Us

Recruited, administered benefits, maintained records, conducted orientations, and oversaw policy and procedures, employee relations and special projects. Handled recruitment efforts and onboarding processes, including advertising open positions, screening applications and proposing applicants to department supervisors, maintaining online job posting template for all open positions.• Confirmed proposed applicants met all job requirements / credentials, submitting only qualified candidates for review by hiring managers.• Offered positions and completed enrollment paperwork, employment verifications, reference checks and fingerprinting, meeting all compliance measures and clearing candidates to start.• Maintained required records for employee information, including new hire, training, certificate / licensure information and other required data, ensuring all legal requirements were met and prepared for potential audits.

Updated salon and established incentives to motivate and encourage sales and production. Completed scheduling of all employees and managed and ordered inventory. Handled all banking transactions, recruitment efforts and training of new employees.

Addison, Texas, Us

Assisted with opening of new franchise store. Oversaw all employees and functions of salon, handled all front desk and administrative duties and managed client issues. Hired, trained and managed retention of employees. Completed scheduling of all employees and managed and ordered inventory. Created incentives to motivate and encourage sales and production. Prepared, processed and distributed bi-weekly payroll using ADP.

Administered and managed group benefit accounts, including Health, Dental, Life, STD / LTD, and COBRA. Researched and quoted group benefit plans to create client renewal packages that showed various renewal options. Enrolled, terminated and revised employee benefits as needed. Maintained constant and close contact with clients.