Michele Grossman Email & Phone Number

Scottsdale, Arizona, United States

Scottsdale, Arizona, United States

Services include handling the full range of meeting management responsibilities as well as onsite execution. Customers include global banking and Fortune 500 companies. Ability to handle small, C-suite level meetings to mid-size employee and customer events.

Purchase, New York

Selected to lead the Corporate Meeting Services Department -- a centralized, highly experienced, global meeting and events team committed to excellence while delivering a wide spectrum of meetings for various constituents: ► Board of Directors ► CEO ► Executive Committee ► Global Sales Effectiveness Team - Annual Sales Meeting ► N.A. Markets - Annual Customer Conference ► International Markets - Bi-Annual Regional Board of Directors Forum ► Sponsorships Department planned and implemented approximately 100 global meetings/events annually ranging in size from 25-500 participants. Project management included collaboration with suppliers and internal contacts on all aspects of planning including: site selection, hotel search process, contract negotiation, hotel liaison, budgeting, and successful on-site implementation. KEY HIGHLIGHTS:✔LEADERSHIPWell-regarded department head of team based in U.S. and Europe. Balanced accountability with autonomy to mentor and inspire loyal team. ✔FISCAL RESPONSIBILITY Generated spreadsheet to document an average of 10% cost savings/avoidance via prudent budget management and strong contract negotiations. Oversight and management of departmental expenses and all meeting finances. ✔PROCESS IMPROVEMENTDeveloped Access database to capture and streamline department KPI reporting metrics.Standardized the mandatory hotel addendum, DMC agreement, catering and ground transportation agreements to decrease Legal review time. ✔COMPLIANCEWrote the department's desktop procedures manual to standardize process. Co-authored company's first Meeting Policy.Participated as department head in two internal audits -- received highest ratings.✔VENDOR MANAGEMENTIntroduced and increased third party/independent contractor involvement to improve support and balance workload. Selected audio-visual production partners, mobile app providers and online website/attendee registration platform.

Greater New York City Area

Senior Meeting Planner in Private Banking and Investment Banking groups. Managed global meetings to include: recognition programs, incentive meetings, large conferences, small C-level corporate meetings and outings.