Michele Moras Email & Phone Number

Libertyville, Il, Us

Chicgo

Libertyville

* Composer, piano accompanist and vocalist for weekly church services, funerals, and weddings.

Review Plan Documents to assist with research and build plan specific knowledge while ensuring that all items are processed accurately and within agreed upon time standards.Update annual federal W-4P forms, RMD tracking, safe harbor tracking, standard operating procedures as needed.Provide coaching and feedback to onshore and offshore colleagues to promote better understanding of processes and systems.Communicate with the Client as needed for participant inquiries requiring additional information.Responsible for monthly pension payment file to Trust, as well as day to day contact with Trustee.

Vernon Hills, Illinois, United States

Successfully manage day to day activities on a multi-million dollar Term Vested CashOut Project, teaming with special projects staff to ensure successful completion of project.Created PowerPoint deck and presented 2 training sessions for fellow analysts to understand data testing procedures to an audience of over 190 virtual attendees.Developed agenda deck and presented introduction to Mentor/Protégé project kickoff meeting to over 100 entry level to senior management attendees.Nominated to committee to help study, become a SME and prepare training to Large Market division for new eDelivery solutions rollout.Volunteered as THRIVE committee member to present on the topic of time management and planning.Execute data cleanup and client facing projects as needed.Ensure daily administration tasks are completed within agreed upon time standards.Manage multi million pension payment files to the Trust monthly.

Vernon Hills, Il

I provide support to the Client Services Team Lead and client contacts by serving as a subject matter expert and as a technical systems resource for the benefit plans and employee populations of my client through the daily administration of processes, case management and project work. This Mercer division was sold to Morneau Shepell in 2019.To that end, I manage administrative and case management issues as well as data processing activities on a daily basis:* I solve problems and answer questions for client participants.* I test and analyze system configuration against requirement documents during implementation and administration.* I use our sophisticated database of tools to create queries and reports from our participant database.* I manage the daily administration and monthly payments for a multi million dollar pension plan.* I volunteer for various committees that make an impact to the work life of colleagues.* I've organized volunteering opportunities for colleagues as part of our annual Day of Volunteering.One of my clients underwent a pension plan termination project 2017-2018 that I took the lead on for daily administration and processing, providing direction to a team of plan term processors, and working closely with the client for a successful termination.

Vernon Hills

Assisted and educated members on their health and welfare benefits as well as defined benefit (pension) plans.Served as a Squad Leader to group of new hire reps to assist with their transition to the call center. Elected by the call center manager to take part in a brainstorming session on ways to improve the tools and resources available to the call center employees. As a member of the Impact Committee, was responsible for developing a series of "Job Spotlight" emails distributed to the 4 main benefits administration locations in the U.S.

Vernon Hills, Il

* Teach, coach and assist culturally diverse populations of elementary students in ELL (English as a Learner Language) as well as teach the Great Books enrichment program to 1st, 3rd and 5th grades. * Manage transitions of students from special education to mainstream environments. * Partner with colleagues to provide engaging content for students.

Waukegan, North Chicago

* Led choirs in English and Spanish, and provided music ministry for weddings and funerals at Holy Family and Queen of Peace.

Cary, Nc

* By sharing the passion that "play is a child's work", I drove sales and recruiting through educational presentations to parents of young children.* Earned Group Manager promotion in first year.* Earned the top level club trip for exceeding $17,000 in sales and 17 recruits. * Recruited, trained, managed 50 recruits over course of business.* Earned incentive trip during year of second child's birth and husband working full time and attending executive MBA program.

Chicago, Philadelphia

• Collaborated with PhD Industrial/Organizational consultants on client OE projects. • Analyzed Sales Force Effectiveness competencies for pharmaceutical clients.o Led focus groups to help identify clients’ core competencies.o Conducted Behavioral Event Interviews (BEI) with star and average performers to develop position specific core competencies.• Leveraged fluency in French to translate conversations with a French speaking prospective client. As part of Hay Huggins Survey Group:• Surveyed employees to determine highest valued company benefits.• Analyzed/compared client benefits programs against Hay’s national database of client organizations.• Provided analysis of detailed benefit costs and benchmarked against comparable organizations.• Audited and analyzed benefits packages for clients to provide a clearer picture of total remuneration.

Chicago

* Liaison between veterinarian members of American Veterinary Medical Association and insurance company, offering medical liability and worker's comp. Fielded incoming calls from (often panicky) veterinarians about potential liability claims, providing customer service to begin the claims process for them.* Attended veterinary conferences as an exhibitor--6 events annually, to increase awareness of services to AVMA members and provide on-site customer service.* Licensed insurance broker.