Michele Morgan

Michele Morgan Email and Phone Number

Principal Senior Project Manager @ FIT Solutions, LLC
Rockwall, TX, US
Michele Morgan's Location
Rockwall, Texas, United States, United States
Michele Morgan's Contact Details
About Michele Morgan

I am a strong innovative problem solver. I thrive in cross-functional environments as both a leader and a team member. I can effectively convey ideas and goals ensuring delivery of the overall vision. I also have the fundamental professional and communication skills needed to be successful in any organization.

Michele Morgan's Current Company Details
FIT Solutions, LLC

Fit Solutions, Llc

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Principal Senior Project Manager
Rockwall, TX, US
Website:
fitsolutions.biz
Employees:
121
Michele Morgan Work Experience Details
  • Fit Solutions, Llc
    Principal Senior Project Manager
    Fit Solutions, Llc
    Rockwall, Tx, Us
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  • Conversant Group
    Director Of Program Delivery
    Conversant Group Oct 2022 - Present
    Chattanooga, Tennessee, Us
    View
  • Conversant Group
    Senior Program Manager
    Conversant Group Feb 2022 - Oct 2022
    Chattanooga, Tennessee, Us
    View
  • Realpage, Inc.
    Director, Enterprise Information Systems
    Realpage, Inc. Sep 2020 - Dec 2021
    Richardson, Texas, Us
    View
  • Marquis
    Senior Vice President Program Management
    Marquis Jul 2019 - May 2020
    Plano, Texas, Us
    Successfully developed and led cross-functional teams to create cohesive project plans driven by business needs and stakeholder vision to deliver a large Cloud Based Software product. Utilized the knowledge of business intelligence, dashboard design, and end user engagement to deliver innovative solutions for Marquis.
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  • Pioneer Natural Resources Company
    Program Management Consultant
    Pioneer Natural Resources Company Aug 2018 - Jul 2019
    Irving, Texas, Us
    Responsible for implementing strategic processes and methodologies to gather client feedback and assess issues for improved client experiences in Emerging Technologies. Provided cross-functional leadership and cultivated relationships with senior executives.
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  • Gdt - General Datatech
    Enterprise Program Manager
    Gdt - General Datatech May 2012 - Aug 2018
    Dallas, Tx, Us
    Executed Program Level projects in Health Care, Military, Financial, and Global Delivery Environments. Responsible for the project estimation, development, planning, and customer acceptance stages/gates for the program. Utilized multiple project management methodologies to execute project delivery and establish key performance indicators to ensure proper tracking, communication, and escalation on all programs. • Project execution and delivery of services within Scope, Time, and Cost• Led meetings, assigned tasks, tracked deliverables to measure project performance. • Delivered timely and accurate documentation in a well-organized manner• Planned, scheduled, and coordinated all project efforts.• Created and distributed status reports to clients and the supporting organization.• Issue escalation and resolution• Ensured high-availability to clients and teams• Provided outstanding customer service and support
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  • Alliance Data
    Manager, Program Operations And Client Delivery (Pmo)
    Alliance Data 2006 - 2012
    Columbus, Ohio, Us
    Program-level support and management of at-risk and outsourced IT projects ensuring completion of deliverables within authorized budget and funding and with industry best practices.• Implemented process improvements resulting in a 25% monthly reduction in professional services • Developed strong relationships with clients, business sponsors and stakeholders to ensure program success• Interacted with Executive Management, project sponsors and cross-functional team members• Provided management focus on the transition of customer services and assets including budget and resources• Served as coordination point for customer and transformation projects• Performed audits to validate adherence to the PMO processes and procedures (templates and tools).• Handled issue escalation and tracking
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  • Verizon Business (Gte)
    Project And Relationship Manager
    Verizon Business (Gte) 1998 - Jan 2006
    Managed an account team consisting of project coordinators, voice technicians, voice engineers, database programmers, project engineers, sales engineers, telecom planners, and contractors. Developed strong customer relationships and generated consistent and steady revenue streams (realized a 75% increased revenue stream on existing SOW’s).•Anticipated customer needs and identified products and service to fulfill those needs •Responsible for overall delivery and coordination of all required hardware and application related maintenance, monitoring, incident management, problem management, sales management, change management, and capacity planning activities •Developed or recommended components for new product implementations •Identified, evaluated and recommended products and technologies •Ensured all designs followed customer and manufacturer guidelines and specifications •Acted as liaison between Verizon, the customer and external vendors on issues related to customer technology and contract negotiations •Responsible for system quotes, enhancement requests, major migrations/conversions and new releases, maintenance requests, invoice/billing issues, system implementations, and upgrades for strategic client systems
  • Fujitsu
    Project Manager
    Fujitsu 1996 - 1998
    Jp
    •Designed and implemented call flow procedures, training and installation of Fujitsu F9600 PBX, IntelliCenter, and Centigram Voice mail system•Coordinated technical assistance and logistical operations for pre and post cut installations •Worked with customer to ensure satisfaction and resolution of all installation issues
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  • Select Switch Systems
    Director, Customer And Account Services
    Select Switch Systems 1995 - 1996
    •Designed and implemented new Customer Service department for growing multi-state operation providing telecommunications services to colleges and military posts in partnership with Sprint U.S. and Fujitsu Business Communications Systems, Inc. •Responsible for planning and personnel management and development of departmental policies and procedures •Coordinated and developed marketing and sales programs and materials•Implemented customer data base and tracking programs •Designed training program for headquarters and field customer service representatives •Provided F9600 PBX and the Centigram Voice mail system remote programming and trouble shooting, pre and post cut-over training and assistance with customer problem and complaint resolution •Traveled to customer site for performance evaluations and participation in sales presentations

Michele Morgan Skills

Project Management Itil Pmo Pmbok Client Delivery Change Management Business Analysis Account Management Microsoft Office Microsoft Excel Microsoft Word Microsoft Project Microsoft Sharepoint Agile Methodologies Audit Preparation Budget Telecommunications Ms Project Project Planning Sharepoint It Service Management Budgets Information Technology Management Sdlc Auditing It Strategy Outsourcing Budgeting

Michele Morgan Education Details

  • Morehead State University
    Morehead State University
    Education And Counseling; Adult Education

Frequently Asked Questions about Michele Morgan

What company does Michele Morgan work for?

Michele Morgan works for Fit Solutions, Llc

What is Michele Morgan's role at the current company?

Michele Morgan's current role is Principal Senior Project Manager.

What is Michele Morgan's email address?

Michele Morgan's email address is mm****@****gdt.com

What schools did Michele Morgan attend?

Michele Morgan attended Morehead State University.

What skills is Michele Morgan known for?

Michele Morgan has skills like Project Management, Itil, Pmo, Pmbok, Client Delivery, Change Management, Business Analysis, Account Management, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Project.

Who are Michele Morgan's colleagues?

Michele Morgan's colleagues are Melinda Del Rosario, Daniel Buller, Nicole M., Nicholas C., Royce Wright Jr, Graham Houston, Aaron Winter.

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