Michele Muller Email and Phone Number

Successful proposal manager with experience in increasing levels of responsibility in the Information Technology and Health and Human Services industries.I seek an opportunity to apply my extensive experience, knowledge, hands-on work style and highly transferrable skills to a position in related areas such as Proposal Development, Business Development, Sales Support, Marketing Support, Administrative Support, Contract Management Support, or Project Management Support.

Assigned as the lead for the most complex, high dollar value and strategic Request for Proposals (RFPs).Directed various proposal activities, subject matter experts (SMEs) and other technical writers in developing fully compliant and high quality responses.Managed the proposal process from initial RFP release to final submission and post submission.Developed writing assignments and review cycles, maintained proposal schedule and tracking matrix.Organized, conducted and participated in kick-off calls and strategic meetings.Oversaw final proposal production and delivery to meet deadlines.Worked directly with the President of the company, Vice President of Sales and Director of Marketing to develop competitive bid and proposal responses.Established and maintained proposal library which included materials from subject matter experts, technical writers, and submitted proposal responses. Streamlined proposal process by creating proposal response templates.Provided sales support and marketing support.Generated sales quotes/proposals/letters and marketing documents for the sales team. Assisted in developing contracts with the sales and operations teams.Captured and documented detailed information from strategic corporate level, business development and sales meetings.Maintained weekly and monthly calendars for the sales and marketing teams.Arranged travel plans, schedules and meetings for senior executives, sales and marketing teams.Administrative support to the senior executives.

Assistant to President/CEO: produced sales/marketing proposals (including Request for Proposal - RFP's) and brochures. Maintained prospect database. Arrangements for trade shows and conferences. Coordinated travel plans and schedules.Assistant to VP/COO: Correspondence to clients, creating training and implementation materials, new product enhancements/announcements, flowcharts and project plans.Assistant to VP/CFO: Generated monthly schedules and reports, financial statements and budgets, correspondence to clients, and contracts.Prepared projections for financial tracking/cash flow and invoicing, maintenance schedules/invoicing, cash application and collection.Supervised administrative staff.Communicated with suppliers, building management and vendors.