Michele Niccore Email & Phone Number

Loomis

Manage small to medium sized software implementations and lead large scale implementations. Provide analysis of existing land management and licensing solutions and provide recommendations for best practices to implement new or to upgrade an existing system to Accela Civic Platform including onsite business analysis, current process evaluation, recommendations for improvement, configuration documentation diagrams and spreadsheets. Implementation of the documented configuration including custom javascript automations. Conversion mapping of existing legacy system to Accela. Data reporting with both Microsoft SSRS and Crystal Reports software.

• Provide research and analysis of technology to support Journals development of print magazines, custom websites, video and content.• Provide statistical insight into the performance of Journal products such as digital magazines and customer websites to help with sales, audience development and SEO.• Create custom analytics reports to measure the success of social media campaigns.• Manage the digital travel magazine projects with Nxtbook Media and test digital magazines on mobile devices such as the iPad and Android devices.• Write documentation to support the creation of digital magazines, custom analytics and the use of Calameo and Nxtbook to create iPad friendly HTML5 publishing solutions.

Provide website, database, statistical analysis, disaster recovery, and management consulting to clients.

• Responsible for managing specialized applications through all stages of the technical project management life cycle• Installed, maintained, and supported Microsoft SQL and Oracle databases• Used Crystal Reports and SQL queries to gather data from databases and provide these reports to other departments• Installed, configured and maintained a Microsoft Content Management Server as well as an open-source Wiki for internal collaboration• Worked on contracts for technical maintenance services, and am familiar with HIPPA requirements when transmitting patient data electronically• Gained familiarity with government purchasing requirements and budgeting procedures• Participated in a variety of leadership and management training as well as continuing technical education• Managed one part-time temporary employee and was involved in several cross-departmental projects

• Responsible for maintenance, architecture, some design elements, and some content for many of the City of Fremont's main websites using Microsoft Content Management Server and IIS• Required to write HTML, javascript, and ASP/ASPX code to maintain the websites• Installed and maintained the Recreation departments registration website with an e-commerce website interface and was responsible for applying for and maintaining SSL certificates• Database administrator for several Microsoft SQL 2000/7 databases• Installed, implemented and maintained a Veritas Backup Exec system and wrote disaster recovery and backup documentation• Provided training classes for the Content Management System• Support, patching, and troubleshooting for Windows 2000/2003 servers• Responsible for insuring the databases compliance with HIPPA regulation

• Responsible for installation and setup of Sun servers for large websites using Netscape iPlanet or Apache server • Support and troubleshooting of Sun servers and websites• Provided 24/7 on-call support to a variety of clients and acted as the liaison between the client and their hosting facility• Researched website hosting facilities and used a variety of budget and project management tools to help clients choose the best hosting options to fit their needs• Maintained a DNS/BIND server• Helped to implement a Concurrent Versioning System (CVS) server• Iinstalled and maintained large application packages such as Dynamo Application Server and Teamsite Content Management Server• Maintained Cisco 2500 and 2600 routers

• Installed telephones using a traditional punchdown block • Provided Macintosh desktop support• Responsible for building and maintaining a local area network of Macintosh workstations with Solaris and Sun servers using 3Com networking gear• Used KAShare and Samba to provide cross-platform solutions• Wired a Category 5 network in our Atlanta and New York offices and joined them in a Wide Area Network with the San Francisco office• Supervised a team of two for desktop support and one Unix Sysadmin• Helped the New York and Atlanta offices hire their first employees• Managed a budget for all desktop, network, server, and software purchases• Implemented a network technology plan for future studio growth

• Managed BMUG's presence at all the relevant trade shows such Seybold and Macworld • Planned a trade show for BMUG hosted at the University of Berkeley• Solicited computer companies for donations and participation to host the show and managed all the different aspects of holding an eight hour event for two days• Coordinated BMUG monthly educational meetings where different computer software vendors such as Apple, Microsoft, and others demonstrated their software and responded to questions and requests for information from the audience• Coordinated BMUG staff and volunteers to provide staffing for the volunteer technical support helpline. • Compiled and produced the BMUG Internet ROM 1.0 and then marketed it at a Macworld trade show. • One of the assistant editors for the BMUG newsletter and various other publications.

Bachelor Of Science (B.S.), Business Administration And Management, General

Education record