Independent Consultant, Team Leader
Roma, Italia
MOBILE INTEGRATE BILLING SYSTEM: Customer Consumer Mobile PostPaid Full responsibility for the team during the execution of all phases of the entire billing process: pre-invoicing processes running on dedicated DB, planning and execution software releases in operation, waste analysis of the processes of acquisition for subsequent retrieval request to affected systems (MSC / GOLD / NETWORK / SIA-CR) Interface and coordination CED TIM, ENDEVOR, DBA, development lab ITT groups; customer support BU internal controls with pre / post / and billing analysis and resolution anomalies, analysis TSSC cards , Trouble Ticketing with REMEDY management, monitoring, creating and planning boards anomaly PVCS, and action on the system (DB / file) for alignment and data mining with creating records for anomaly management, verification printouts / flows in / out external systems (dASH, ISAP , SAP, DBMS, SIA / CR, SSCF, DWO, DWH, etc.); SQL Tuning; analysis reports Billing Integrity, NBS; analysis Curriculum Vitae and management of the talks in agreement with the Project Manager