Consultant Systems Engineer, at the INPS Information Systems and Telecommunications Central Management (DCSIT), on platform Microfocus Dimensions with tasks of application development support and application load.Administrator and systems engineer on CVS (Concurrent Versions System) with tasks of application development support, versioning and loading Ex-INPDAP applications.

Contact Center Team Leader for RaiPlay's start-up project to support the user in issues related to Rai web application with coordination between the team and internal PMs. Activities: Jira's problem-ticketing management, anomalies check, daily reports for SAL, schedule entry / exit schedules and weekend turnaround.

Consultant Systems Engineer, at the INPS Information Systems and Telecommunications Central Management (DCSIT), on platform ChangeMan DS/Serena Dimensions with tasks of application development support and application load.Administrator and systems engineer on CVS (Concurrent Versions System) with tasks of application development support, versioning and loading Ex-INPDAP applications.

Billing Test group coordinator, user side, to upgrading from Arbor9.1 to KenanFX v.12.0 platform billing of customers BU fixed. Main tasks: verification mismatches CRM-B ==> Arbor, control of possible double billing for insertion order is CRM CRM-B-C, control and verification of abnormal behaviors of the systems, checkup of the whole chain of Creation Service. Monitoring and verification of congruences CRMBW, verification of personal data on SIEBEL.

MOBILE INTEGRATE BILLING SYSTEM: Customer Consumer Mobile PostPaid Full responsibility for the team during the execution of all phases of the entire billing process: pre-invoicing processes running on dedicated DB, planning and execution software releases in operation, waste analysis of the processes of acquisition for subsequent retrieval request to affected systems (MSC / GOLD / NETWORK / SIA-CR) Interface and coordination CED TIM, ENDEVOR, DBA, development lab ITT groups; customer support BU internal controls with pre / post / and billing analysis and resolution anomalies, analysis TSSC cards , Trouble Ticketing with REMEDY management, monitoring, creating and planning boards anomaly PVCS, and action on the system (DB / file) for alignment and data mining with creating records for anomaly management, verification printouts / flows in / out external systems (dASH, ISAP , SAP, DBMS, SIA / CR, SSCF, DWO, DWH, etc.); SQL Tuning; analysis reports Billing Integrity, NBS; analysis Curriculum Vitae and management of the talks in agreement with the Project Manager

DPPS project (DATA POST PROCESSING SYSTEM)Process analysis and verification flows in / out from external systems and / or to the MIBS, MIBS interface for resolution of exercise anomalies, creating alignment procedures db, data extraction for off-line production flows and tabulated corrections, editing and transition software

DPPS (DATA POST PROCESSING SYSTEM)/MIBS (MOBILE INTEGRATE BILLING SYSTEM) projectResponsible for all activities of the group: analysis and testing procedures in a pre-exercise DPPS, testing sw adjusted for running without testing, production batch for the alignment of exercise machines / testing, examination records / flows out with particular attention to requests for verifications MIBS, alignments database and control of the registry file, management and planning of the activities of the group, calendar activities, editing and transition software

MIBS project (Mobile Integrated Billing System).Analysis, testing, and production management of the file static / dynamic to MIBS with a resolution of anomalies in pre-billing, maintenance and alignment of the db test / exercise DPPS, creation and maintenance of batch processes for the production of flows off-line analysis and testing procedures in a pre-exercise DPPS; change and transition software

Social Security systems project (ECA).Analysis, testing, and production management files with resolution of anomalies with particular attention to the activity of "hammering" on the registry file user; change and transition sw

GSTM system (management Heavy users).Db alignment, analysis and production of software "ad hoc" correction anomalies, checks, with the various support groups for evaluation and planning strategies for the recovery data

Control and data extraction for the production of records, analysis and testing internal software development procedures at the request of the customer, updating internal documentation