Michele Poole Email & Phone Number

With extensive experience in the digital, payments, and financial services sectors, I bring a wealth of expertise as a curious and adaptable leader capable of delivering results in challenging and Agile environments. My passion lies in payments, product management, customer experience, and FinTech, where I excel in both leadership and delivery roles, strategizing and executing effective solutions across B2C, B2B, and P2P sectors.Currently, I am the External Affairs Lead at Interac Corp, where I strategically lead and shape external engagements. I cultivate strong relationships with diverse stakeholders, gaining valuable insights into ecosystem and stakeholder needs. By actively engaging with regulatory bodies, industry associations, and community groups, I adeptly navigate complex regulatory landscapes, influence policy dialogues, and advocate for the interests of both the ecosystem and Interac. My engagement in industry advisory boards, such as the Secure Remote Payments Council, EMVCo, and the PCI Security Standards Council, allows me to stay at the forefront of industry developments and contribute to shaping the future of payments. Through my leadership, I uphold the organization's reputation, drive goal achievement, and contribute to a positive societal impact.One of my passions outside of work is serving as the Vice Chair of the Bryony House Board of Directors. In this role, I contribute to the strategic direction and governance of the organization, dedicated to supporting those affected by domestic violence. This position allows me to leverage my leadership skills to make a meaningful impact on the community, ensuring that Bryony House continues to provide critical services and support to those in need. Previously, as AVP Vendor Services at Interac Corp, I managed business strategy, product and operational requirements and day-to-day relations with Payments Canada, on the development of Canada's real-time payments rail (RTR Exchange). Additionally, my tenure as Chief Customer Officer at Buckzy Payments, a FinTech specializing in real-time international money movement services, equipped me with deep expertise in cross-border payments.My leadership is characterized by critical thinking, negotiation acumen, creativity, and analytical rigor. Equally skilled in delivery, I have a track record of executing complex projects and driving strategic initiatives to completion. I thrive when inspiring and empowering teams to excel, collaborate, and achieve collective success. I am dedicated to driving innovation and excellence in every role I undertake

Listed skills include Management, E Commerce, Leadership, Strategy, and 63 others.

• 

  External Affairs Lead (Avp)

  Interac Corp.

  Feb 2024 - Present

  As External Affairs Lead, I strategically orchestrate the organization's external interactions, cultivating robust relationships with a wide array of stakeholders to understand ecosystem and stakeholder needs which help inform Interac's POV on key initiatives. My responsibilities span engaging with regulatory bodies, industry associations, and community groups. I adeptly navigate intricate regulatory environments, influence policy dialogues, and champion the ecosystem and organization's interests. Through my leadership and Board roles, I safeguard the organization's reputation, drive goal attainment, and foster a positive and enduring societal impact