Michele Ray Email & Phone Number

Richland, Wa, Us

Richland, Wa, Us

Healthcare Data Specialist data mining, data entry, and health information management. Working with medical lab data, electronic health records (EHRs), and patient portals to ensure accurate and compliant handling of sensitive patient information. Adept at maintaining data accuracy, analyzing clinical data, and adhering to healthcare regulations.Medical Data Mining and Management - Work through assigned lists and databases to gather and validate patient data, ensuring accuracy in names, addresses, DOB, gender, collection dates, and reporting dates. Utilized patient portals to update appointment details, including time, date, time zone, and provider information. Maintained and organized data using Excel and Google Sheets for effective tracking and reporting. Verified data accuracy by comparing information across various records and resolving discrepancies.Clinical Data Abstractor - Extract key data points from lab results to support healthcare analytics and reporting. Ensured data abstraction aligned with clinical guidelines and organizational requirements.Data Entry Clerk (Healthcare) - Enter and managed patient health information and lab results in electronic health record systems. Consistently maintained data integrity and ensured timely updates to patient files.Collaborated with healthcare teams to address and resolve any discrepancies or missing information.Accomplishments:Demonstrated a high degree of accuracy and efficiency in managing large volumes of patient data.Played a key role in maintaining compliance with healthcare regulations, contributing to a culture of privacy and confidentiality.Streamlined processes for updating patient records, improving turnaround time for data management tasks.

Deforest, Wi, Us

Detail-oriented Data Entry Specialist with extensive experience in data transcription, report generation, and digital data management. Skilled in creating and maintaining customized Excel templates, processing large volumes of data, and ensuring accuracy and reliability of information. Adept at working with both handwritten and digital formats to meet organizational needs, maintaining confidentiality, and contributing to efficient decision-making processes.Excel Reporting and Analysis - Designed, reformulated, and maintained Excel report templates tailored to client and project-specific needs. Analyzed and calculated report information to meet stringent daily deadlines. Maintained comprehensive master reports and organized filing systems to ensure data accessibility and accuracy.Data Entry and Transcription - Processed and entered large volumes of handwritten paper document data into digital systems with speed and accuracy. Verified data integrity and identified errors to ensure high-quality records. Operated various data entry devices, such as keyboards and photo composing perforators, to meet operational needs. Data Management and Documentation - Converted information from diverse formats, including audio files and handwritten documents, into accessible digital records. Contributed to data-driven decision-making by organizing, inputting, and verifying data for reporting and analysis. Maintained confidentiality of sensitive information and adhered to organizational policies and standards.Accomplishments:Consistently met tight daily deadlines while maintaining a high level of accuracy in all tasks.Played a critical role in ensuring reliable and accessible data for organizational decision-making processes.Streamlined processes for report generation, enhancing efficiency and reducing turnaround times.

SupervisorOversaw daily operations of a horticultural team of up to 20 workers, assigning tasks and providing hands-on training. Monitored plant health and environmental conditions, ensuring optimal growth throughout the production cycle. Conducted pest management activities, including preventative measures and targeted treatment strategies. Managed harvesting processes, ensuring proper identification of mature plants and accurate packaging and labeling. Maintained employee performance records, including tracking weights and productivity in shared Excel documents.Horticultural Production AssistantPerformed plant care tasks, including spraying, manicuring, and harvesting plants. Operated hand tools and commercial trimming machines for efficient processing of plant materials. Monitored drying conditions and inspected plants for mold and other quality issues. Assisted in packaging operations by labeling, weighing, and sealing products using commercial equipment. Ensured accurate record-keeping for inventory and production logs.

Performed hardware repairs on a range of equipment, including PCs, monitors, ATMs, and Point of Sale systems, ensuring optimal functionality. Installed new equipment, including digital signage, routers, and medical devices, configuring settings to client specifications. Diagnosed technical issues by analyzing symptoms, consulting technical documentation, and applying problem-solving techniques. Provided customer training on the proper operation and maintenance of equipment, ensuring client satisfaction. Documented service records, including repairs completed, parts used, and client interactions, maintaining organized and accurate records. Maintained inventory of spare parts, ensuring timely replacements to minimize downtime for clients. Ensured compliance with company safety procedures and regulations while performing on-site tasks.

Pendleton, Or, Us

System Analysis and TestingWrote and executed system test scripts, documented test results, and ensured system functionality. Conducted IVR system testing using phone keys and voice communication. Identified and corrected errors in XML code, processing up to 5,000 orders per shift with high accuracy and productivity. Presented test results in both written and verbal formats to stakeholders. Cross-trained across multiple system functionalities and trained team members in the same.Leadership and Team ManagementSupervised call center agents, maintaining schedules and implementing improvements to enhance morale and customer service quality. Coached employees on performance, customer service, and punctuality. Trained staff in SQL query writing for efficient data retrieval from databases. Assisted in maintaining and managing documents, call scripts, tickets, and files in databases. Facilitated employee training and knowledge-sharing in technologies like XML, HTML, and SQL. System Functionality & Corporate Experience. Acted as a system analyst for back-end order processing, ensuring high productivity and operational success. Worked seamlessly across corporate and home office settings, demonstrating flexibility and self-education during project downtimes. Contributed to the creation of user manuals and end-user training sessions. Interacted with call center management systems, supporting operational continuity and efficiency.AccomplishmentsMaintained a leading productivity rate among peers, often setting the standard within the team.Trained employees across four levels of system functionality, fostering a highly skilled workforce.Improved operational processes through innovative scheduling and team development strategies.Visual Studio, Visio, Windows, Toad for Oracle, Microsoft SQL Server, MYSQL, Front Page, some Unix commands, Java, XML, SQL, HTML, CSS, PL/SQL, .Net, C#, & VB.

Bachelor Of Science - Data Analytics

Certificate Of Completion, Excel, Sql, Tableau, Python

Associates Of General Studies, Computer Technology

Computer Science