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Michele O'Brien Email & Phone Number
Director, New Hire Onboarding Enablement
at
Zscaler
3 work emails found
@servicenow.com
3 phones found area 904 and 352
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, New Hire Onboarding Enablement
Location
St Augustine, Florida, United States
Company size
Who is Michele O'Brien? Overview
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Quick answer
Michele O'Brien is listed as Director, New Hire Onboarding Enablement at Zscaler, a with 9097 employees, based in St Augustine, Florida, United States. AeroLeads shows a work email signal at servicenow.com, phone signal with area code 904, 352, and a matched LinkedIn profile for Michele O'Brien.
Michele O'Brien previously worked as Director, New Hire Onboarding at Servicenow and Senior Manager, Sales Onboarding & Training at Servicenow. Michele O'Brien holds Bachelor Of Arts (Ba), Political Science And Government from University Of Florida.
Company email context
Email format at Zscaler
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*@servicenow.com
74% confidence
AeroLeads found 3 current-domain work email signals for Michele O'Brien. Compare company email patterns before reaching out.
Profile bio
About Michele O'Brien
As an energetic, effective, and influential sales and enablement professional, I specialize in building teams, programs, and strategies for fast-growth organizations. I leverage perseverance and determination to advance the needs of the company, the team, and the customers. Known as a "go-to" resource, I consistently deliver and get the job done. My professional experience spans customer success and sales (the foundation of revenue growth), enablement (the foundation of strong teams), and strategy & operations (the foundation of robust organizations).
Listed skills include Leadership, Enterprise Software, Project Management, Crm, and 37 others.
Current workplace
Michele O'Brien's current company
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Zscaler
13 roles
Michele O'Brien work experience
A career timeline built from the work history available for this profile.
Director, New Hire Onboarding
CurrentLead a global team of Onboarding enablement professionals that deliver fantastic experiences to thousands of go-to-market new hires each year.
Nov 2021 - Present
Senior Manager, Sales Onboarding & Training
Leadership of Sales Onboarding program that serves 1200+ new hires per year
Feb 2021 - Oct 2021
Onboarding Manager, Solution Consulting & Solution Sales
Led 250+ new hire Solution Consultants across the globe through Onboarding, helping them ramp quickly to add value to ServiceNow's customers, partners and internal teams.Migrated in person enablement to a virtual platform serving three geographies: Americas, Europe/Middle East/Africa and Asia/Pacific/Japan. Facilitated Solution Consulting Onboarding sessions for all three geos. Added courses to Solution Consulting Onboarding, including a New Hire & Promoted SC Manager session. Launched pilot program for new hire demo practice, partnering with experienced Solution Consultants who created scenarios. The program will be a consistent experience for new hire Solution Consultants and SC Managers. Won individual "Win as a Team" award in 2020, recognized for teamwork and contributions to the Onboarding program.Sales Onboarding team won 2021 Stevie Gold award for Best Sales Enablement Program.
Jan 2020 - Feb 2021
Area Director, Hr Product Line Sales
Promoted to Area Director, managing a team of 6 HR product sellers responsible for accounts in the South, Ohio Valley and Latin America. 2018 Results - $10M in sales, including 3 deals valued over $1M. Recognized as top performing team in Q1 & Q3.2019 Results - 68% YoY growth from 2018 results, including 5 deals valued over $1M.
Jan 2018 - Dec 2019
Hr Product Line Sales Manager
Hired as the initial HR sales overlay in the South. Achieved $3.6M in sales in 6 quarters. Launched HR Customer Summits in Atlanta, Houston & Nashville to build pipeline and create local customer communities. Built partner relationships to help grow pipeline and ensure quality implementations.
Jun 2016 - Dec 2017
Senior Director, Sales Strategy
Promoted to Sales Strategy Leader, accountable for co-leading initiatives to combine the sales cultures at SumTotal and Skillsoft to promote product cross-selling. Led weekly meetings with C-Level executives at SkillSoft and SumTotal to review pipeline growth and sales trends. Grew cross-sell pipeline to $35M in 3 quarters. Led Global Reference Program for SumTotal.
Nov 2014 - May 2016
Customer Success Director
Accountable for 8 Account Managers who renewed and upsold the SumTotal client base in the South. Achieved 97% retention rate, renewing $18M in revenue in 7 quarters. Sold $12M in new business. Recognized as a Top Sales Leader in 2013. Met weekly with C-Level Executives at SumTotal for deal reviews and organizational planning sessions.
Jan 2013 - Oct 2014
Senior Manager, Business Development
Accountable for 6 Inside Sales Reps and achieved 110% quota attainment. Created Fusion CRM training for Business Development team.
Jun 2012 - Dec 2012
Manager, Customer Development Team
Accountable for 6 Inside Sales Reps and achieved 108% quota attainment. Developed events and campaigns with Marketing to drive pipeline & revenue.
Jan 2011 - Jun 2012
Manager, Client Executives, Conversion Team
Accountable for 6 Client Executives responsible for migrating accounts from Vurv to Taleo. Team achieved a 95% customer conversion rate and $12M in revenue. Member of the Taleo Jacksonville Leadership team, responsible for managing the employee experience and culture during the transition from Vurv to Taleo.
Aug 2008 - Dec 2010
Director, Retention & Renewals
Accountable for 10 Account Managers, 2 Trainers and 2 Analysts focused on customer satisfaction for 300+ Vurv customers. Developed the User Group program, implemented Net Promoter survey. Maintained 5% renewal rate. Two time “Team Player” award winner and recognized as a Top 10% Employee with the “Generator” award.
Mar 2004 - Jul 2008
Associate Manager
Directed front-line customer service team of 20 associates. Responsibilities include:• Provided timely, motivating feedback regarding performance and dependability• Created and implement development plans that coached towards improved performance• Identified and mitigated potential risks to organization, i.e. fraud awareness• Partnered with other departments to maximize efficient case work and decrease service time for clients• Facilitated training courses regarding system and process enhancements• Attended training for development in leadership, diversity and human relations• Researched and implemented ideas from associates and management that improve and benefit the company and employees
Oct 2001 - Mar 2004
Team & coworkers
Colleagues at Zscaler
Other employees you can reach at zscaler.com. View company contacts for 9097 employees →
RJ
Rob Jansen
Colleague at ZscalerBrussels Metropolitan Area, Belgium
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LM
Lakshya Mongia
Colleague at ZscalerChandigarh, India
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JS
Javed Syed
Colleague at ZscalerRaleigh-Durham-Chapel Hill Area, United States
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WD
Warren Dixon
Colleague at ZscalerGreater Reading Area, United Kingdom
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PJ
Pratham Jamwal
Colleague at ZscalerChandigarh, India
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AB
Albert Berghoff
Colleague at ZscalerCologne, North Rhine-Westphalia, Germany
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TA
Tushti Aggarwal
Colleague at ZscalerSangrur, Punjab, India
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DC
Dara Craun
Colleague at ZscalerLos Angeles, California, United States
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SS
Sanjay Singh
Colleague at ZscalerGurugram, Haryana, India
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LF
Louise F. Denison
Colleague at ZscalerTroy, Alabama, United States
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Rob Jansen
Colleague at ZscalerBrussels Metropolitan Area, Belgium
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LM
Lakshya Mongia
Colleague at ZscalerChandigarh, India
View →
JS
Javed Syed
Colleague at ZscalerRaleigh-Durham-Chapel Hill Area, United States
View →
WD
Warren Dixon
Colleague at ZscalerGreater Reading Area, United Kingdom
View →
PJ
Pratham Jamwal
Colleague at ZscalerChandigarh, India
View →
AB
Albert Berghoff
Colleague at ZscalerCologne, North Rhine-Westphalia, Germany
View →
TA
Tushti Aggarwal
Colleague at ZscalerSangrur, Punjab, India
View →
DC
Dara Craun
Colleague at ZscalerLos Angeles, California, United States
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SS
Sanjay Singh
Colleague at ZscalerGurugram, Haryana, India
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LF
Louise F. Denison
Colleague at ZscalerTroy, Alabama, United States
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1 education record
Michele O'Brien education
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University Of Florida
FAQ
Frequently asked questions about Michele O'Brien
Quick answers generated from the profile data available on this page.
What company does Michele O'Brien work for?
Michele O'Brien works for Zscaler.
What is Michele O'Brien's role at Zscaler?
Michele O'Brien is listed as Director, New Hire Onboarding Enablement at Zscaler.
What is Michele O'Brien's email address?
AeroLeads has found 3 work email signals at @servicenow.com for Michele O'Brien at Zscaler.
What is Michele O'Brien's phone number?
AeroLeads has found 3 phone signal(s) with area code 904, 352 for Michele O'Brien at Zscaler.
Where is Michele O'Brien based?
Michele O'Brien is based in St Augustine, Florida, United States while working with Zscaler.
What companies has Michele O'Brien worked for?
Michele O'Brien has worked for Zscaler, Servicenow, Sumtotal Systems, Oracle, and Taleo.
Who are Michele O'Brien's colleagues at Zscaler?
Michele O'Brien's colleagues at Zscaler include Rob Jansen, Lakshya Mongia, Javed Syed, Warren Dixon, and Pratham Jamwal.
How can I contact Michele O'Brien?
You can use AeroLeads to view verified contact signals for Michele O'Brien at Zscaler, including work email, phone, and LinkedIn data when available.
What schools did Michele O'Brien attend?
Michele O'Brien holds Bachelor Of Arts (Ba), Political Science And Government from University Of Florida.
What skills is Michele O'Brien known for?
Michele O'Brien is listed with skills including Leadership, Enterprise Software, Project Management, Crm, Management, Saas, Professional Services, and Talent Management.
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