Michele Silva Bento Email & Phone Number

- 10 years of professional experience in national and multinational companies like Henkel, ABB, Lenovo and Firmenich.- Solid experience in different supply chain areas such as Customer service, planning, Logistics and Sales. Focus on service level improvement through the establishment and implementation of customer service strategy, logistics best practices, efficient customer order cycle execution and elaboration of KPIs to identify inefficiencies and design of preventive and corrective action plan- Acting as Super User in projects of ERP systems.- Experience in Sales and distribution general support- Responsible for implement the Best Practices Process of Demand planning and forecast accuracy in LATAM.- Leadership, communication and negotiation skills, meeting deadlines and exceeding customers' expectationsStrong international interface in reporting, working with global teams and managing remote activities in Latin America- Fluent in Portuguese and English.

Listed skills include Cadeia De Fornecedores, Gerencimanto De Projetos Pmbok, Melhoria De Processos, Kpi Reports, and 15 others.