Michele Miller Email & Phone Number

Develop learning curriculum and deliver technical training, professional training and proprietary system training. Partner with Firm departments to appropriately support employee training needs.•Lead training sessions covering specified areas such as new employee orientation, on-the-job training, and leadership development. •Develop teaching aids, such as demonstration models, training handbooks, and reference material.•Collaborate with functional experts to develop programs that achieve the defined learning and business objectives.•Participate as a project team member to evaluate software. Design and develop effective curriculum and other training materials.

Worthington, Ohio

Served as a consultant responsible for partnering with organization leaders to identify and analyze needs and create custom learning and development solutions that empowered employees to drive performance and opportunity. Focused in areas of systems analysis, team building, group facilitation, compiling and tracking data, and preparing training materials needed to train staff on new processes. • Studied systems, and dissected workflows to unlock opportunities to improve patient experience. • Developed solutions to organizational issues and concerns.• Facilitated training programs.• Developed and maintained creative, high performing, motivated teams through effective listening, direction setting, coaching and execution.

Columbus, Ohio Area

Designed , developed and delivered company training initiatives, which incorporated comprehensive new employee orientation program, conduct monthly training to prepare supervisors in areas of feedback, evaluation and staff development. Teach team-based work-skills programs and staff safety programs, •Created and implemented new training model based on needs of the company to promote personnel growth and development. •Developed and conducted on-boarding programs for new staff. •Participated in training new instructors proper swimming instructing skills. •Coached training staff of 15 to improve the quality of on-the-job training experience.•Made training aides to support content comprehension and retention.•Conducted lifeguard classes for staff as a Certified Ellis Lifeguard Instructor.

Worthington Ohio

Conducted effective swimming programs including, planning, implementing and evaluating group and private lessons.•Designed and implemented lessons and programs for children and adults.•Motivated students through innovative games and positive reinforcements.•Provided performance reviews and updates for parents on their children's progress.

Columbus, Ohio Area

The Ohio State University Medical Center, Columbus OH Planned, organized, directed and controlled functions related to classroom training programs specifically targeted to computer education. Worked on a self-directed team, to research, coordinate, facilitate, design and evaluate computer training programs, workshops and learning activities. •Conducted highly effective classroom sessions and hands-on training encompassing MS Office Software. •Developed training programs to assist with transition to personal computer workstations for hospital staff.

Master Of Arts (M.A.), Instructional Design And Technology

Bachelor'S Degree, Health Information/Medical Records Administration/Administrator

Activities and Societies: Track and Field Team, Kappa Kappa Gamma

Education record