AeroLeads people directory · profile
Michele V. Email & Phone Number
Customer Support Lead
at
Musixmatch
1 work email found
@michelev.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Support Lead
Location
Marcianise, Campania, Italy
Company size
Who is Michele V.? Overview
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Quick answer
Michele V. is listed as Customer Support Lead at Musixmatch, a with 124 employees, based in Marcianise, Campania, Italy. AeroLeads shows a work email signal at michelev.com and a matched LinkedIn profile for Michele V..
Michele V. previously worked as Label Technical Lead at Musixmatch and Customer Support Specialist at Musixmatch. Michele V. holds Diploma Istituto Tecnico E Professionale, Informatica from Scuola Secondaria Superiore Ragioneria Sistemi Informativi Aziendali.
Company email context
Email format at Musixmatch
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*@michelev.com
68% confidence
AeroLeads found 1 current-domain work email signal for Michele V.. Compare company email patterns before reaching out.
Profile bio
About Michele V.
Sono Michele Viciglione, un Customer Support Specialist con oltre 6 anni di esperienza, attualmente al servizio di Musixmatch come Label Account Manager. Appassionato di tecnologia, mi dedico a risolvere problemi e ottimizzare i processi di supporto. Sono parte delle categorie protette (Legge 68/99).Competenze principali:- Assistenza clienti e supporto tecnico sul prodotto.- Risoluzione dei problemi e escalarli reparto di appartenenza. - Miglioramento dei processi aziendali e delle FAQs- Assistenza da remotoIl mio obiettivo è migliorare continuamente l'esperienza dei clienti e contribuire al successo aziendale!
Listed skills include Architectural Design, Architecture, Sustainable Design, Urban Design, and 8 others.
Current workplace
Michele V.'s current company
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Musixmatch
6 roles · 10 years
Michele V. work experience
A career timeline built from the work history available for this profile.
Label Technical Lead
Gestione delle richieste delle labels (Warner, Universal, etc) del settore musicale attraverso email, garantendo la risoluzione entro i termini concordati. Guida all'onboarding, assicurando la comprensione delle funzionalità e fornendo supporto tecnico. Sviluppo di strategie per migliorare l'esperienza del cliente, costruzione di relazioni durature con etichette discografiche, e analisi dei dati di soddisfazione per identificare opportunità di miglioramento. Identificazione di possibilità di upsell da inviare al team apposito, collaborazione con team interni per risolvere esigenze dei clienti, e creazione di contenuti educativi e guide per ottimizzare l'uso del prodotto.——Managing requests from small and major music labels (Warner, Universal, etc.) via email, ensuring resolution within agreed timelines. Leading onboarding processes, ensuring a clear understanding of features, and providing technical support. Developing strategies to enhance customer experience, building lasting relationships with record labels, and analyzing satisfaction data to identify improvement opportunities. Identifying upsell possibilities to forward to the relevant team, collaborating with internal teams to address client needs, and creating educational content and guides to optimize product usage.
Customer Support Specialist
Dec 2022 - Sep 2024
Sales Assistant
Addetto alla vendita sport leader e gestione merci, ricerche di mercato, addetto alla cassa, preparazioni ordini online, assistenza alla clientela e traslochi negozio.
Jan 2021 - Apr 2021
Assistenza Da Remoto Software Pc
Autonomo
Assistenza da remoto con software teamviewer, sistemazione impostazioni computer, rimozione malware e virus, installazione da remoto di programmi base per la funzionalità del sistema operativo e assistenza da remoto generale in base all'esigenza del cliente
Jun 2018 - Feb 2020
Assistente Alle Vendite
Pixel Marcianise
Assistenza tecnica e addetto alla vendita
2017 - 2018
~1 yr
Team & coworkers
Colleagues at Musixmatch
Other employees you can reach at musixmatch.com. View company contacts for 124 employees →
HB
Hariprasad B
Colleague at MusixmatchIndia
View →
MR
Mohamad Rhaim
Colleague at MusixmatchIstanbul, Türkiye, Turkey
View →
AT
Annalisa Todde
Colleague at MusixmatchBologna, Emilia-Romagna, Italy
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PO
Paolo Occhiuto
Colleague at MusixmatchGreater Bologna Metropolitan Area, Italy
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AM
Adebisi Martins
Colleague at MusixmatchLagos, Lagos State, Nigeria
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SB
Shedrack Bitrus
Colleague at MusixmatchKaduna, Kaduna State, Nigeria
View →
TS
Timothy Sibanyoni
Colleague at MusixmatchMoretele, North-West, South Africa
View →
SZ
Selina Zhou
Colleague at MusixmatchBurnaby, British Columbia, Canada
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KM
K. M. Lutfor Khan
Colleague at MusixmatchMadaripur District, Dhaka, Bangladesh
View →
BS
Benedetta Scandola
Colleague at MusixmatchBologna, Emilia-Romagna, Italy
View →
Hariprasad B
Colleague at MusixmatchIndia
View →
MR
Mohamad Rhaim
Colleague at MusixmatchIstanbul, Türkiye, Turkey
View →
AT
Annalisa Todde
Colleague at MusixmatchBologna, Emilia-Romagna, Italy
View →
PO
Paolo Occhiuto
Colleague at MusixmatchGreater Bologna Metropolitan Area, Italy
View →
AM
Adebisi Martins
Colleague at MusixmatchLagos, Lagos State, Nigeria
View →
SB
Shedrack Bitrus
Colleague at MusixmatchKaduna, Kaduna State, Nigeria
View →
TS
Timothy Sibanyoni
Colleague at MusixmatchMoretele, North-West, South Africa
View →
SZ
Selina Zhou
Colleague at MusixmatchBurnaby, British Columbia, Canada
View →
KM
K. M. Lutfor Khan
Colleague at MusixmatchMadaripur District, Dhaka, Bangladesh
View →
BS
Benedetta Scandola
Colleague at MusixmatchBologna, Emilia-Romagna, Italy
View →
1 education record
Michele V. education
-
Scuola Secondaria Superiore Ragioneria Sistemi Informativi Aziendali
FAQ
Frequently asked questions about Michele V.
Quick answers generated from the profile data available on this page.
What company does Michele V. work for?
Michele V. works for Musixmatch.
What is Michele V.'s role at Musixmatch?
Michele V. is listed as Customer Support Lead at Musixmatch.
What is Michele V.'s email address?
AeroLeads has found 1 work email signal at @michelev.com for Michele V. at Musixmatch.
Where is Michele V. based?
Michele V. is based in Marcianise, Campania, Italy while working with Musixmatch.
What companies has Michele V. worked for?
Michele V. has worked for Musixmatch, Decathlon Italia, Autonomo, and Pixel Marcianise.
Who are Michele V.'s colleagues at Musixmatch?
Michele V.'s colleagues at Musixmatch include Hariprasad B, Mohamad Rhaim, Annalisa Todde, Paolo Occhiuto, and Adebisi Martins.
How can I contact Michele V.?
You can use AeroLeads to view verified contact signals for Michele V. at Musixmatch, including work email, phone, and LinkedIn data when available.
What schools did Michele V. attend?
Michele V. holds Diploma Istituto Tecnico E Professionale, Informatica from Scuola Secondaria Superiore Ragioneria Sistemi Informativi Aziendali.
What skills is Michele V. known for?
Michele V. is listed with skills including Architectural Design, Architecture, Sustainable Design, Urban Design, Photoshop, Interior Design, Residential Design, and Architectures.
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