Michele Smith Email & Phone Number

Seattle, Wa , Us

Responsible for leading MoPOP to achieve its mission, goals and objectives, organization-wide strategic visioning, and leading daily operations. Reporting to the Board of Directors, managing an annual operating budget of $20M, and the senior leadership team (currently seven (7)) who supervise finance, people + culture, exhibitions/collections, sales/marketing, museum operations, education and public programs, and advancement, and who share accountability for the wellbeing and sustainability of the museum. As the lead spokesperson and fundraiser of the museum, I lead external engagement, community building, and direction of MoPOP’s presence and impact on the greater Seattle arts community

Seattle, Wa, Us

Seattle, Wa, Us

In support of WPZ's mission and objectives, provides strategic direction and leadership for all new and on-going business and earned revenue opportunities. Focus on strategies that will maximize revenues and optimize resource utilization and allocation. Enhance the zoo's financial stability, strategy, and stewardship by creating facilities and programs that yield new year-round revenue streams, and recognizes the special importance of the three avenues of earned revenue, public support, private and corporate philanthropy. Ensures the integrity and operational efficiency of all internal business systems. Align operational and financial resources with the organization's strategic goals. Responsible for overall guest experience, including customer satisfaction ratings. Advisor to the President/CEO and leadership team on strategic business development, and new venture issues. Establish and implement short-long-range divisional goals, objectives, policies and operating procedures. Recommend strategic or incremental tactical improvements to the CEO or other divisional managers.Primary areas of responsibility:* Finance & Budget Management/ Grants*Earned Revenue & Event Promotions*Guest Services, including Admissions, Retail Sales and Merchandising and Events* Information Services*Human Resources/People & Culture* Design & Construction for Food and Beverage OutletsAs a member of the Zoo's executive leadership team, develop strategies to ensure policies and practices for achieving business results are aligned with the organizations mission. In partnership with the President/CEO and Board, guide the development and execution of the zoo's strategic and operating plans, goals and budgets, and communicate a broad vision to the organization and the community.

Seattle, Wa, Us

Mary’s Place is standing in the gap from the moment a family becomes homeless until they find their forever home! We provide a welcoming and safe environment where women, children, and families experiencing homelessness can build community and find the resources and support they need to move into stable housing. Mary's Place began as a day center for homeless women in 1999 and has grown to meet the increasing need in our community. Today, we operate four family centers and seven family shelters providing a safe place and resources for more than 600 family members - moms, dads, and children.Resources are offered for employment, housing, and financial needs. Discussion groups, classes, and on-site services provided by more than 40 local non-profit organizations contribute to physical and emotional health. Kids Club and other activities provide fun and community-building: arts and crafts, book groups, games, and singing are a few examples.We do this with the support of the community! Email volunteer@marysplaceseattle.org for information on how you and your organization can get involved!

An active board overseeing and driving strategy to meet the mission and healthcare needs of a growing community in a highly competitive market. Provide guidance to management (finance, capital allocation and municipal debt) and fiduciary oversight for stakeholders. Meet with credit rating agencies and corporate financial advisors.Committee: Audit Finance & ComplianceEvergreenHealth is a nationally recognized, award winning health system serving nearly one million residents. A distinguished Hospital for Clinical Excellence from Healthgrades® (top 5 percent of hospitals nationwide). Top 50 US hospital

Seattle, Washington, Us

The Riveter is work and community spaces built by women, for everyone, with five locations on the West Coast and a digital platform with curated content and connection. They have a powerful network and powerful programming, from weekly VC offices hours to social media 101. We work with companies on diversity and inclusion for employees

Sunnyvale, California, Us

Women in Localization (WL) was founded in 2008 by Silvia Avary-Silveira, Eva Klaudinyova and Anna Schlegel, and is the leading professional organization for women in the localization industry with thousands of members globally. Its mission is to foster a global community for the advancement of women and the localization industry. It aims to provide an open, collaborative forum where women can share expertise and experience and help each other move forward in their careers. Started in the San Francisco Bay Area, WL has expanded its membership to include women across the globe, encouraging members to meet in other local geographies. To learn more, visit www.womeninlocalization.com or http://www.linkedin.com/groups/WL-Women-in-Localization-911827/about.WL regularly hosts educational and networking events at local chapter cities, with an average turnout of 50-150 women and men at every gathering. For more information on how to get involved and attend upcoming events, please visit http://womeninlocalization.com. You can follow them on Facebook at https://www.facebook.com/WomenInLocalization, on Twitter at @womeninl10n or join their LinkedIn group at W.L. - Women in Localization

Sunnyvale, California, Us

Co-lead the Chapters Committee with Anna Schlegel who is a board member and Founder of Women Localization.Women in Localization (WL) was founded in 2008 by Silvia Avary-Silveira, Eva Klaudinyova and Anna Schlegel, and is the leading professional organization for women in the localization industry with thousands of members globally. Its mission is to foster a global community for the advancement of women and the localization industry. It aims to provide an open, collaborative forum where women can share expertise and experience and help each other move forward in their careers. Started in the San Francisco Bay Area, WL has expanded its membership to include women across the globe, encouraging members to meet in other local geographies. To learn more, visit www.womeninlocalization.com or http://www.linkedin.com/groups/WL-Women-in-Localization-911827/about.WL regularly hosts educational and networking events at local chapter cities, with an average turnout of 50-150 women and men at every gathering. For more information on how to get involved and attend upcoming events, please visit http://womeninlocalization.com. You can follow them on Facebook at https://www.facebook.com/WomenInLocalization, on Twitter at @womeninl10n or join their LinkedIn group at W.L. - Women in Localization

Dublin, Ie

Responsible for new business sales for Vistatec Worldwide in Travel & Hospitality, Retail, Life Sciences, Manufacturing & Technology verticals focusing on digital transformation and globalization. Managing Global Sales, New Business Development, Strategy, Thought Leadership, & Customer Account Management & Solution Architecture

Dublin, Ie

VistaTEC is one of the worlds leading Globalization Solutions providers. Established in 1997, it counts some of the world's largest organizations amongst it's current client base. VistaTEC's primary service offerings include:• Responsible for new business sales for Vistatec Worldwide consistently over-achieving targets in Travel & Hospitality, Retail, Life Sciences, Manufacturing & Technology verticals focusing on digital transformation and globalization.• Managing Global Sales, Marketing & Strategy including New Business Development, Customer Account Management & Solution Architecture• Lead Vistatec to consistent record revenue attainment on track to over achieve new business targets• Carry out the Think Global Forum, an initiative created to provide thought leadership to companies & organizations to sphere globalization (www.thinkglobalforum.org)

Waltham, Massachusetts, Us

Heads up the innovative digital markets of Global Travel, Hospitality & Entertainment division at Lionbridge. I am responsible and passionate about improving the reach of my customers’ global websites, helping them develop effective global social media strategies, and providing consultation on how to manage and re-purpose multilingual content. I specialize in multilingual communication to the Travel, Hospitality & Entertainment industry. Globalization of website, International SEO, Global Social Media, Global e-Commerce, Mobile.*Vast Experience working with DMO ( client direct /agencies)*Knowledge or Toursim Sales & Marketing*Deep Experience with On-Line Travel Agencies* Working with Channel Partners & Agencies putting together partnershipsLionbridge is a global company providing translation, localization, global marketing, interpretation, application testing, enterprise crowdsourcing, and content development services. The company, headquartered in Waltham, MA and founded in 1996, has operations in 26+ countries and serves customers such as Microsoft, HP, Caterpillar, Las Vegas Visitors & Convention Bureau, Rolls Royce and more. Common Sense Advisory, an independent Massachusetts-based market research company, named Lionbridge the #1 Language Service Provider (LSP) in the world. As the world's largest LSP, Lionbridge helps companies achieve success internationally with our focus on combining exceptional customer service with the most innovative technology in the industry.

Washington, Dc, Us

Responsible for working with hotel partners for sales & marketing program through online e-commerce and e-marketing . Working closely with the revenue management and sales and marketing teams to put together successful marketing campaigns that meet or exceed revenue goals, establish new supplier relationships and manage existing.LivingSocial is one of the top deal-a-day websites that launched "LivingSocial Escapes" to provide amazing travel experiences to it's members. Together with a small team, we are building the LivingSocial travel vertical. LivingSocial escapes will feature great travel deals across North America, from near-cations to exotic far away destinations.

Pembroke Pines, Fl, Us

Responsible for making outside sales calls, obtain and manage existing and key business accounts to include expanding current relationships while selling opportunity to positively and significantly impact the customers bottom line by increasing revenue.Builds solid relationships with online travel agencies, airlines, hotel partners, ecommerce entities, and tour operators, corporation and high level executives working to negotiate best inventory and competitive rates.

Bangkok, Th

Currently 38 PATA Chapters around the world assist local travel industry communities. PATA Chapter membership is generally on an individual basis. Participation occurs on a level, with individual joining the PATA Chapters in the regions. PATA Chapter members participate in Chapter activities, promotions, education and training programmes, Divisional Chapter Meetings

Alexandria, Va, Us

Develop and implement strategic and tactical plans to maintain current customer base and increase market share in defined segments.Responsible for all faucets of supplier relations including technology connectivity, strategic planning, contract negotiations, and sales growth tracking, all focused on increasing top-line company revenue•Identify and find new business opportunities to help achieve goals of the organization across agency channels and negotiate and close strategic sales on strategic partnerships.Lead focused strategic development initiatives and other key projects which include market assessment, need analysis, business requirements, and evaluations of various growth and business model option.

Miami, Florida, Us

Responsible for profitable revenue generation from assigned retail travel agency account of $50,00-2Million. Develop territory of 100 account plans and marketing and promotional strategies.Analyze data and presented monthly & quarterly business reviews with select account in the territory.Responsible for obtaining incentive and group business for 21 ships for conferences, which resulted in doing, meetings & incentives for scrapbooking, educational medical & dental conferences at sea. Developed sales and marketing campaigns on local level tailored to the travel agency level through direct mail, email radio and TV.

Seattle, Wa, Us

Managed sales team of 10-16 cruise sales agents in day to day functions, agent conversion, revenue per transaction, sales approach, shift compliance and coached agents in each of these areas.Worked with four different teams in varying shifts which resulted in #1 or #2 positions in sales over 85% of the time.Developed the group and full ship charter department for call center and managed group agents.Created quality assurance monitoring form specifically focusing on sales strategy and drive which was used to monitor department of 70 sales agents.Responsible for creating and contributing to new processes of commission disputes, shift management, quality and sales tracking with start-up of the cruise sales department.Worked with market manager in helping developing affiliate marketing promotions and advertising campaign to generate more calls into the cruise call center.Responsible for the implementation of both new hires and recurrent training of new hire and training manuals.Developed the recurrent platform merchant technical training for all call center departments, customers and partners.Accountable for (10) Expedia training advocates for the cruise departmentResponsible for 75% training and classroom delivery and 25% content development of ongoing curriculums.Partnered with members of the management team and Director of Training and Development as required.Developed and conducted variety of structured training and programs that improved performance that include employee satisfaction, guest satisfaction, shareholder value and net revenue. Tracked and analyzed training programs by examining learner satisfaction levels proficiency testing and job performance.

Chicago, Il, Us

Supervised a group of 200+ front line customer service employees based in the organization’s second largest global flight operations. Interpreted and applied labor management policies and practices in a manner consistent with collective bargaining agreement, arbitral principles, and awards, federal regulations and the business interest of the company Assisted in development and implementation and administration of workgroup HR programs, policies and procedures ( workers compensation, FMLA, WOTC, EEOC, OSHA, etc. Managed varied administrative functions in developing operational processes, controlling costs, developing training staff, recruiting and hiring new employees.Observed and evaluated and provided feedback on employee performance in the areas of safety and security.

Eindhoven, Netherlands, Nl

Provided contract support for Healthcare, Technology, Wholesale, Government GSA and Capital Markets line of business.Responsibilities included drafting and negotiating program agreements, master lease agreements, lease agendas, collateral agreements, and assignments agreements. Performed due diligence for portfolio acquisitions and new program proposals.Prepared and managed documentation progression of middle market lease applications from credit approval, to funding lease commencements

Hospitality Marketing & New Media Strategies, New Media, Social, Mobile & Search Ceritficate Program

Business Administration And Management, General

High School, Business /College Prep