Michele Smith

Michele Smith Email and Phone Number

C-Level Leader with multi-disciplinary skills in Finance, Revenue Development and Growth Marketing @ Museum of Pop Culture (MoPOP)
Michele Smith's Location
Seattle, Washington, United States, United States
Michele Smith's Contact Details

Michele Smith personal email

About Michele Smith

As a CEO, I am proud BIPOC women in the arts culture industry, dedicated to driving positive change and making a lasting social impact. With a people-centered leadership approach, I am passionate about fostering diversity and inclusion in every aspect of my work. Throughout my career, I have consistently focused on raising revenue with simultaneously cultivating the culture of philanthropy, by strategically aligning financial goals with the mission of promoting diversity and inclusion. I have successfully driven sustainable growth and created opportunities for underrepresented voices in arts and culture sector. My leadership style is rooted in empathy and collaboration , and empowerment. I firmly believe that by valuing and amplifying diverse perspectives, we can create a more inclusive and equitable society. I have a proven track record of building high-performing teams that thrive in an environment where everyone's unique talents and contributions are recognized and celebrated.In addition to my commitment to diversity and inclusion I am deeply passionate about leveraging the power of pop culture of the arts to drive social change, by championing artists from "historically excluded communities" and providing platforms for their voices to be heard. I have been able to create transformative experiences that challenge the societal norms and foster a dialogue on important issues.Throughout my career I have successfully implemented initiatives that have not only increased revenue but also made a significant impact on the communities I have served and worked in by forging strategic partnerships with like-minded organizations. I have been able to amplify our collective efforts and create a ripple effect for positive change.I am now seeking opportunities to collaborate with organizations that share my vision of a more inclusive and diverse arts and culture landscape. Together we can create a future where every individual regardless of their background has equal access to artistic expression and cultural experiences.If your looking for a visionary leader who is dedicated to driving a social impact, fostering diversity and inclusion and raising revenue through the culture of philanthropy. I invite you to connect with me. Lets collaborate to create a more equitable and vibrant arts and culture sector that truly represents the richness of our diverse society.

Michele Smith's Current Company Details
Museum of Pop Culture (MoPOP)

Museum Of Pop Culture (Mopop)

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C-Level Leader with multi-disciplinary skills in Finance, Revenue Development and Growth Marketing
Michele Smith Work Experience Details
  • Museum Of Pop Culture (Mopop)
    Chief Executive Officer
    Museum Of Pop Culture (Mopop) Mar 2023 - Present
    Seattle, Wa , Us
    Responsible for leading MoPOP to achieve its mission, goals and objectives, organization-wide strategic visioning, and leading daily operations. Reporting to the Board of Directors, managing an annual operating budget of $20M, and the senior leadership team (currently seven (7)) who supervise finance, people + culture, exhibitions/collections, sales/marketing, museum operations, education and public programs, and advancement, and who share accountability for the wellbeing and sustainability of the museum. As the lead spokesperson and fundraiser of the museum, I lead external engagement, community building, and direction of MoPOP’s presence and impact on the greater Seattle arts community
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  • Woodland Park Zoo
    Chief Business & Financial Officer
    Woodland Park Zoo Dec 2022 - Mar 2023
    Seattle, Wa, Us
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  • Woodland Park Zoo
    Chief Financial Officer
    Woodland Park Zoo Sep 2017 - Jan 2023
    Seattle, Wa, Us
    In support of WPZ's mission and objectives, provides strategic direction and leadership for all new and on-going business and earned revenue opportunities. Focus on strategies that will maximize revenues and optimize resource utilization and allocation. Enhance the zoo's financial stability, strategy, and stewardship by creating facilities and programs that yield new year-round revenue streams, and recognizes the special importance of the three avenues of earned revenue, public support, private and corporate philanthropy. Ensures the integrity and operational efficiency of all internal business systems. Align operational and financial resources with the organization's strategic goals. Responsible for overall guest experience, including customer satisfaction ratings. Advisor to the President/CEO and leadership team on strategic business development, and new venture issues. Establish and implement short-long-range divisional goals, objectives, policies and operating procedures. Recommend strategic or incremental tactical improvements to the CEO or other divisional managers.Primary areas of responsibility:* Finance & Budget Management/ Grants*Earned Revenue & Event Promotions*Guest Services, including Admissions, Retail Sales and Merchandising and Events* Information Services*Human Resources/People & Culture* Design & Construction for Food and Beverage OutletsAs a member of the Zoo's executive leadership team, develop strategies to ensure policies and practices for achieving business results are aligned with the organizations mission. In partnership with the President/CEO and Board, guide the development and execution of the zoo's strategic and operating plans, goals and budgets, and communicate a broad vision to the organization and the community.
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  • Mary'S Place
    Board Member
    Mary'S Place Mar 2018 - Mar 2023
    Seattle, Wa, Us
    Mary’s Place is standing in the gap from the moment a family becomes homeless until they find their forever home! We provide a welcoming and safe environment where women, children, and families experiencing homelessness can build community and find the resources and support they need to move into stable housing. Mary's Place began as a day center for homeless women in 1999 and has grown to meet the increasing need in our community. Today, we operate four family centers and seven family shelters providing a safe place and resources for more than 600 family members - moms, dads, and children.Resources are offered for employment, housing, and financial needs. Discussion groups, classes, and on-site services provided by more than 40 local non-profit organizations contribute to physical and emotional health. Kids Club and other activities provide fun and community-building: arts and crafts, book groups, games, and singing are a few examples.We do this with the support of the community! Email volunteer@marysplaceseattle.org for information on how you and your organization can get involved!
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  • Evergreen Health ( For Profit)
    Board Member- Community Advisor
    Evergreen Health ( For Profit) Feb 2022 - Feb 2023
    An active board overseeing and driving strategy to meet the mission and healthcare needs of a growing community in a highly competitive market. Provide guidance to management (finance, capital allocation and municipal debt) and fiduciary oversight for stakeholders. Meet with credit rating agencies and corporate financial advisors.Committee: Audit Finance & ComplianceEvergreenHealth is a nationally recognized, award winning health system serving nearly one million residents. A distinguished Hospital for Clinical Excellence from Healthgrades® (top 5 percent of hospitals nationwide). Top 50 US hospital
  • The Riveter
    Advisor
    The Riveter Oct 2019 - Oct 2020
    Seattle, Washington, Us
    The Riveter is work and community spaces built by women, for everyone, with five locations on the West Coast and a digital platform with curated content and connection. They have a powerful network and powerful programming, from weekly VC offices hours to social media 101. We work with companies on diversity and inclusion for employees
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  • Women In Localization
    Board Member, Global Chapters & Expansion
    Women In Localization Jan 2018 - Nov 2018
    Sunnyvale, California, Us
    Women in Localization (WL) was founded in 2008 by Silvia Avary-Silveira, Eva Klaudinyova and Anna Schlegel, and is the leading professional organization for women in the localization industry with thousands of members globally. Its mission is to foster a global community for the advancement of women and the localization industry. It aims to provide an open, collaborative forum where women can share expertise and experience and help each other move forward in their careers. Started in the San Francisco Bay Area, WL has expanded its membership to include women across the globe, encouraging members to meet in other local geographies. To learn more, visit www.womeninlocalization.com or http://www.linkedin.com/groups/WL-Women-in-Localization-911827/about.WL regularly hosts educational and networking events at local chapter cities, with an average turnout of 50-150 women and men at every gathering. For more information on how to get involved and attend upcoming events, please visit http://womeninlocalization.com. You can follow them on Facebook at https://www.facebook.com/WomenInLocalization, on Twitter at @womeninl10n or join their LinkedIn group at W.L. - Women in Localization
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  • Women In Localization
    Board Memeber Executive Director Global Expansion
    Women In Localization Jan 2017 - Dec 2017
    Sunnyvale, California, Us
    Co-lead the Chapters Committee with Anna Schlegel who is a board member and Founder of Women Localization.Women in Localization (WL) was founded in 2008 by Silvia Avary-Silveira, Eva Klaudinyova and Anna Schlegel, and is the leading professional organization for women in the localization industry with thousands of members globally. Its mission is to foster a global community for the advancement of women and the localization industry. It aims to provide an open, collaborative forum where women can share expertise and experience and help each other move forward in their careers. Started in the San Francisco Bay Area, WL has expanded its membership to include women across the globe, encouraging members to meet in other local geographies. To learn more, visit www.womeninlocalization.com or http://www.linkedin.com/groups/WL-Women-in-Localization-911827/about.WL regularly hosts educational and networking events at local chapter cities, with an average turnout of 50-150 women and men at every gathering. For more information on how to get involved and attend upcoming events, please visit http://womeninlocalization.com. You can follow them on Facebook at https://www.facebook.com/WomenInLocalization, on Twitter at @womeninl10n or join their LinkedIn group at W.L. - Women in Localization
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  • Vistatec
    Senior Vice President New Business Worldwide
    Vistatec Apr 2016 - Aug 2017
    Dublin, Ie
    Responsible for new business sales for Vistatec Worldwide in Travel & Hospitality, Retail, Life Sciences, Manufacturing & Technology verticals focusing on digital transformation and globalization. Managing Global Sales, New Business Development, Strategy, Thought Leadership, & Customer Account Management & Solution Architecture
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  • Vistatec
    Director Of Sales, Travel & Hospitality-North America
    Vistatec Nov 2015 - Apr 2016
    Dublin, Ie
    VistaTEC is one of the worlds leading Globalization Solutions providers. Established in 1997, it counts some of the world's largest organizations amongst it's current client base. VistaTEC's primary service offerings include:• Responsible for new business sales for Vistatec Worldwide consistently over-achieving targets in Travel & Hospitality, Retail, Life Sciences, Manufacturing & Technology verticals focusing on digital transformation and globalization.• Managing Global Sales, Marketing & Strategy including New Business Development, Customer Account Management & Solution Architecture• Lead Vistatec to consistent record revenue attainment on track to over achieve new business targets• Carry out the Think Global Forum, an initiative created to provide thought leadership to companies & organizations to sphere globalization (www.thinkglobalforum.org)
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  • Lionbridge
    Business Development Director, Global Travel, Hospitality & Entertainment
    Lionbridge Sep 2012 - Nov 2015
    Waltham, Massachusetts, Us
    Heads up the innovative digital markets of Global Travel, Hospitality & Entertainment division at Lionbridge. I am responsible and passionate about improving the reach of my customers’ global websites, helping them develop effective global social media strategies, and providing consultation on how to manage and re-purpose multilingual content. I specialize in multilingual communication to the Travel, Hospitality & Entertainment industry. Globalization of website, International SEO, Global Social Media, Global e-Commerce, Mobile.*Vast Experience working with DMO ( client direct /agencies)*Knowledge or Toursim Sales & Marketing*Deep Experience with On-Line Travel Agencies* Working with Channel Partners & Agencies putting together partnershipsLionbridge is a global company providing translation, localization, global marketing, interpretation, application testing, enterprise crowdsourcing, and content development services. The company, headquartered in Waltham, MA and founded in 1996, has operations in 26+ countries and serves customers such as Microsoft, HP, Caterpillar, Las Vegas Visitors & Convention Bureau, Rolls Royce and more. Common Sense Advisory, an independent Massachusetts-based market research company, named Lionbridge the #1 Language Service Provider (LSP) in the world. As the world's largest LSP, Lionbridge helps companies achieve success internationally with our focus on combining exceptional customer service with the most innovative technology in the industry.
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  • Livingsocial
    Regional Escapes Account Executive Southern California At Livingsocial
    Livingsocial Apr 2011 - Sep 2012
    Washington, Dc, Us
    Responsible for working with hotel partners for sales & marketing program through online e-commerce and e-marketing . Working closely with the revenue management and sales and marketing teams to put together successful marketing campaigns that meet or exceed revenue goals, establish new supplier relationships and manage existing.LivingSocial is one of the top deal-a-day websites that launched "LivingSocial Escapes" to provide amazing travel experiences to it's members. Together with a small team, we are building the LivingSocial travel vertical. LivingSocial escapes will feature great travel deals across North America, from near-cations to exotic far away destinations.
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  • Csa Travel Protection
    Business Development Manager
    Csa Travel Protection Dec 2008 - Apr 2011
    Pembroke Pines, Fl, Us
    Responsible for making outside sales calls, obtain and manage existing and key business accounts to include expanding current relationships while selling opportunity to positively and significantly impact the customers bottom line by increasing revenue.Builds solid relationships with online travel agencies, airlines, hotel partners, ecommerce entities, and tour operators, corporation and high level executives working to negotiate best inventory and competitive rates.
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  • San Diego Pata ( Pacific A
    Executive Board Member
    San Diego Pata ( Pacific A Dec 2008 - Dec 2009
    Bangkok, Th
    Currently 38 PATA Chapters around the world assist local travel industry communities. PATA Chapter membership is generally on an individual basis. Participation occurs on a level, with individual joining the PATA Chapters in the regions. PATA Chapter members participate in Chapter activities, promotions, education and training programmes, Divisional Chapter Meetings
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  • Vacation.Com
    Manager Of Strategic Business Development
    Vacation.Com Feb 2008 - Nov 2008
    Alexandria, Va, Us
    Develop and implement strategic and tactical plans to maintain current customer base and increase market share in defined segments.Responsible for all faucets of supplier relations including technology connectivity, strategic planning, contract negotiations, and sales growth tracking, all focused on increasing top-line company revenue•Identify and find new business opportunities to help achieve goals of the organization across agency channels and negotiate and close strategic sales on strategic partnerships.Lead focused strategic development initiatives and other key projects which include market assessment, need analysis, business requirements, and evaluations of various growth and business model option.
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  • Royal Caribbean International
    Business Development Manager
    Royal Caribbean International Sep 2004 - Jan 2008
    Miami, Florida, Us
    Responsible for profitable revenue generation from assigned retail travel agency account of $50,00-2Million. Develop territory of 100 account plans and marketing and promotional strategies.Analyze data and presented monthly & quarterly business reviews with select account in the territory.Responsible for obtaining incentive and group business for 21 ships for conferences, which resulted in doing, meetings & incentives for scrapbooking, educational medical & dental conferences at sea. Developed sales and marketing campaigns on local level tailored to the travel agency level through direct mail, email radio and TV.
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  • Expedia.Com
    Cruise Supervisor & Training Specialist
    Expedia.Com 2003 - 2004
    Seattle, Wa, Us
    Managed sales team of 10-16 cruise sales agents in day to day functions, agent conversion, revenue per transaction, sales approach, shift compliance and coached agents in each of these areas.Worked with four different teams in varying shifts which resulted in #1 or #2 positions in sales over 85% of the time.Developed the group and full ship charter department for call center and managed group agents.Created quality assurance monitoring form specifically focusing on sales strategy and drive which was used to monitor department of 70 sales agents.Responsible for creating and contributing to new processes of commission disputes, shift management, quality and sales tracking with start-up of the cruise sales department.Worked with market manager in helping developing affiliate marketing promotions and advertising campaign to generate more calls into the cruise call center.Responsible for the implementation of both new hires and recurrent training of new hire and training manuals.Developed the recurrent platform merchant technical training for all call center departments, customers and partners.Accountable for (10) Expedia training advocates for the cruise departmentResponsible for 75% training and classroom delivery and 25% content development of ongoing curriculums.Partnered with members of the management team and Director of Training and Development as required.Developed and conducted variety of structured training and programs that improved performance that include employee satisfaction, guest satisfaction, shareholder value and net revenue. Tracked and analyzed training programs by examining learner satisfaction levels proficiency testing and job performance.
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  • United Airlines- San Francisco
    Onboard Service & Performance Supervisor
    United Airlines- San Francisco May 2001 - Apr 2003
    Chicago, Il, Us
    Supervised a group of 200+ front line customer service employees based in the organization’s second largest global flight operations. Interpreted and applied labor management policies and practices in a manner consistent with collective bargaining agreement, arbitral principles, and awards, federal regulations and the business interest of the company Assisted in development and implementation and administration of workgroup HR programs, policies and procedures ( workers compensation, FMLA, WOTC, EEOC, OSHA, etc. Managed varied administrative functions in developing operational processes, controlling costs, developing training staff, recruiting and hiring new employees.Observed and evaluated and provided feedback on employee performance in the areas of safety and security.
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  • De Lage Landen Financial Services
    Contract Adminstrator
    De Lage Landen Financial Services 1997 - 2001
    Eindhoven, Netherlands, Nl
    Provided contract support for Healthcare, Technology, Wholesale, Government GSA and Capital Markets line of business.Responsibilities included drafting and negotiating program agreements, master lease agreements, lease agendas, collateral agreements, and assignments agreements. Performed due diligence for portfolio acquisitions and new program proposals.Prepared and managed documentation progression of middle market lease applications from credit approval, to funding lease commencements
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Michele Smith Skills

Marketing Strategy E Commerce Strategic Partnerships Sales Management Sales Tourism Hospitality Business Development Management Strategy Online Advertising New Business Development Marketing Hotels Leadership Lead Generation Project Management Email Marketing Sales Operations Online Marketing Strategic Planning Revenue Analysis B2b Contract Negotiation Staff Development Social Media Marketing Seo B2b2c Customer Satisfaction Start Ups Customer Service Training Digital Marketing Social Media Budgets Negotiation Business To Business Mobile Marketing E Commerce Seo Global Marketing Globalization Website Localization Digital Media Digital Strategy Digital Video Business Strategy Sem Selling Team Management Recruiting

Michele Smith Education Details

  • Cornell University
    Cornell University
    Mobile & Search Ceritficate Program
  • Indiana University Of Pennsylvania
    Indiana University Of Pennsylvania
    General
  • Milton Hershey School
    Milton Hershey School
    Business /College Prep

Frequently Asked Questions about Michele Smith

What company does Michele Smith work for?

Michele Smith works for Museum Of Pop Culture (Mopop)

What is Michele Smith's role at the current company?

Michele Smith's current role is C-Level Leader with multi-disciplinary skills in Finance, Revenue Development and Growth Marketing.

What is Michele Smith's email address?

Michele Smith's email address is mi****@****eum.org

What is Michele Smith's direct phone number?

Michele Smith's direct phone number is +157125*****

What schools did Michele Smith attend?

Michele Smith attended Cornell University, Indiana University Of Pennsylvania, Milton Hershey School.

What are some of Michele Smith's interests?

Michele Smith has interest in Health.

What skills is Michele Smith known for?

Michele Smith has skills like Marketing Strategy, E Commerce, Strategic Partnerships, Sales Management, Sales, Tourism, Hospitality, Business Development, Management, Strategy, Online Advertising, New Business Development.

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