Insurance operations executive with 20 years international experience in insurance industry. Strong in transforming operations and establishing new operational capabilities for various functions. Proven track record leading high-performing teams across organizations and geographies to move strategic agendas forward. Worked and lived in Switzerland and the US, currently working in UK. Keynote speaker for Operational Transformation / Insurance Industry topics in the US and Europe.Professional Experience- 15 years in international insurance company that focuses on solutions for large global corporates; there, focused on building and leveraging operational capabilities for multiple functions, with tangible benefits for customers- Building & leading high-performing teams worldwide for various functions, in US locations, UK, Switzerland, India, Australia, Argentina, Hong Kong- 7 years as member of the Executive Leadership Team in Global Claims, reporting directly to the Global Head of Claims, built foundations for and actively supported the expansion of a strong reputation for prompt and fair claims handling, of which 3 years as Global Chief Operating Officer for Claims, further enhanced operational global platform and leveraged its capabilities for several stakeholders- Since Q1 2016 working with QBE Group in London, UK, as Global Claims Transformation Director, reporting directly to the Group COO. Overall lead of a Global Transformation Program for 2016 and beyond to deliver on communicated market commitments, incl. net claims savings of at least $200M p.a. recognised in P&L by end of 2018.Strong Personal Skills- Creative, energetic and rigorous executive with strong ‘execution’ skills & a passion for driving and obtaining results - Building environments,new ways of working for high performing experts to create high quality deliveries for the business- Highly committed and conscientious leader who fully identifies with the company- Quick intellectual grasp and very good conceptual skills, deals with difficult situations and complex circumstances- Good collaborative and communicative competence, bringing various cultures & considerations into a plan for action- Pronounced strategic and entrepreneurial thinking