Micheline Toye Email & Phone Number

London, Ontario, Canada

Hired for a one-month contract position to offer additional Administrative Support during the busy tax season. Offered a permanent position after being recognized for the ability to take initiative and having a strong attention to detail.• Scan incoming documents and upload them to iChannel• Proofread letters and make revisions where required• Print and assemble tax return packages to be couriered out to client

London, Ontario, Canada

Served as the first point of contact for all incoming patients and telephone calls during clinic days. • Managed and maintained appointment schedule• Entered data into the OSCAR billing software with 100% accuracy

London, On

Hired for a temporary contract position to assist with administrative duties during companies busy season.• Performed general office duties, including answering phone, routing calls and greeting visitors• Purchased office supply inventories always being careful to adhere to budgeting practices• Scanned older reports organizing electronic files by date for easy retrieval

London, On

Worked in a busy office environment and supported office team in order to ensure smooth running of day-to-day activities.• Implemented a new invoicing system that improved operational efficiency by 15% • Fielded 35+ incoming calls per day, scheduled appointments, and responded to inquiries • Cross trained colleagues and created a manual on front desk procedures

London, On

Carried out administrative duties such as filing, typing, scanning and faxing, received and prioritized all incoming correspondence and developed and maintained filing system.

London, On

Provided excellent customer service through educating clients on products and services as well as assisting clients in selecting the proper footwear.