Michell Cajayon Email & Phone Number

Singapore

Singapore

Responsible in leading and managing the overall project delivery to clients.- Build and strengthen positive relationships with clients.- Serve as a single point of contact for our clients and ensures that they remain satisfied with our services.- Plan, organise, and manage all phases of project life cycle to ensure our services are delivered on schedule and within budget from project scoping, scheduling, invoicing, to review and follow up of payment milestones.- Work effectively with Technical Consultants to scope projects and understand client’s requirements.- Lead and handle the resource management plan to oversee consultant’s project utilisation and skills development.- Support productivity within teams for better and more efficient execution of tasks and meet project deadlines.- Manage changes to the project scope, schedule and cost using appropriate verification methods- Monitor and control the quality procedures and risk management involved in all services provided to clients- Actively looks for ways to improve process efficiencies and effectiveness- Conduct project review and create detailed project performance report

Singapore

- Managed the overall planning, executing, and monitoring of digital marketing strategies and branding of Building Information Modelling (BIM) Software Solutions in Singapore.- Developed the company’s social media strategies and management by using Salesforce and HubSpot.- Tracked and analysed all sales and marketing campaign projects in Singapore, and provided regular internal reports to the General Manager.- Maintained good relationships with the external partners and organisations to strengthen the company's marketing standing and public relations.- Prepared contents and created engaging social media posts on company’s digital platforms.- Provided professional after-sales support to maximize client's loyal

Singapore

- Managed the entire sales cycle from finding clients to securing a deal by creating new sales opportunities through networking and turned them into long-term partnerships.- Met and negotiated with clients and suppliers.- Forecasted sales target and executed it in a given time frame.- Ensured customer satisfaction by achieving on time delivery and high quality service.- Drive revenue growth and proactively conducted opportunity analysis by knowing the market trends/competitor moves to achieve market- share metrics.- Supported and solved problems for clients by understanding and exceeding their expectations.

Makati City

- Consistently one of the top Account Management Specialist in a period of 3 years for exceeding imposed collection quota by the higher management.- Primary point of contact for all accounts in several assigned projects. Liaised with clients and internal departments to resolved billing problems, concerns, and issues from the time of sale until release of properties to clients.- Contacted clients regarding delinquency of their accounts and assisted them to set up their financial arrangements with the company or banking institutions.- Made credible beginning and month end report, and presented it to management.- Provided utmost client satisfaction to all visiting clients and their representatives.