Michell Wong Email & Phone Number

East York, Ontario, Canada

• Conducting Rising Head Test, Falling Head Test (with Slug and Datalogger or manual), and Water Quality Monitoring / Stabilization wells (with YSI, Hanna Pen or Horiba devices)
• Collecting groundwater samples for analysis using bailers and bladder pumps for municipal Sanitary/Storm Sewer Use By-Laws analysis and O. Reg 153/04 rock; core samples; and soil samples for analysis, in accordance.
• Performing Guelph Permeameter test

Mississauga, Ontario, Canada

• Conducted field work such as developed monitoring wells using borehole logs; groundwater sampling using inertial, peristaltic, and bladder pumps; and collection of samples for Sanitary/Storm Sewer Use, and O.Reg 153/04

Hybrid Remote And On-site, Ontario

• Measured Dissolved Oxygen (mg/L), Temperature, Oxidation Reduction Potential (mV), pH, and Conductivity (µS/cm)

Ontario, Canada

• Managing customer service team members and customer logistics and supply chain analysts
• Managing order-to-cash processes for Canadian customers
• Allocating customer product based upon forecast and providing customer’s supply chain teams with updates on product status
• Coordinating EDI 940 and 945 implementation of a cross functional project team with third party warehouse for order fulfillment

Brampton, ON

• Developing relationships with large store accounts to manage customer supply chain needs allowing Sales to grow topline revenue
• Collaborating with the Transportation team to understand cost of serving customers and facilitated discussions on network optimization with the customer
• Implementing improvements to ASN processes with plants and EDI support teams so that customers can utilize the information for receiving and inventory tracking
• Successfully engaging customers in cost avoidance discussions using demand and order data
• Improving upon accountability and communication regarding back-end accounts payable / receivable processes
• Training and leading 5-10 associates in a cross-functional session to assist in the validation of back-end transactions for a process corrective action

Brampton, ON

• Managed employees in inbound tanker operations, Minute Maid carrier claims, system improvements related to Oracle Transportation Module and general settlement
• Assessed and pursued opportunities with Procurement where potential transportation savings could be obtained from raw material and packaging suppliers
• Resolved carriers settlement issues and collected on over-payments

Brampton, ON

• Managed the Supplier Relations Management Program with top 3 carriers and additional carriers that provide support to both Juice and Sparkling business units
• Integrated order data with shipment data from various sources to better understand transportation costs to assess financial impact of network changes for financial reporting
• Represented Canada operational requirements at North American meetings regarding transportation software

Mississauga, Ontario

• Worked with subject matter experts in operations to document customer processes to determine additional customer requirements introduced over time and the changes to process time and productivity
• Managed a warehouse team and ensured the appropriate training and set-up was done for new customers involving pick and pack, labeling and reporting requirements, and specific shipping needs
• Managed the customer on-boarding process to ensure that operations, IT, finance, and sales requirements are identified, and any operational concerns are addressed immediately for Montreal, Toronto, and Vancouver branches

Mississauga, Ontario

• Revised, implemented and managed a national carrier evaluation program to improve business partnerships with vendors
• Contributed to Network optimization projects with line haul volume, line hauls schedules, and trailer utilization
• Coordinated upgrades with developers of the transportation management system and communicated business requirements

• Supervised quality auditors in a 24-hour environment in a distribution centre
• Coordinated validation audits based on special requirements for the distribution centre’s management team
• Worked with Engineering to document line haul arrivals and inbound and outbound package process rates and arranged for auditors to assist

Graduate Certificate, Quality Management In Manufacturing

Certificate, Writing, General

P. Log Designation, Logistics, Materials, And Supply Chain Management

Professional designation

Bachelor Of Science (B.Sc.), Enviornmental Science With Biology