Michell Williams Email & Phone Number

Oakland, California, United States

Leverage expertise in managing inward and outward-facing communications as well as all facets of the registration process for Mental Health First Aid (MHFA) certification courses. Implement best practices to respond general questions and schedule related meetings / training dates of patients and organizations interested in Mental Health First Aid (MHFA), Trauma, and Grief Recovery training, manage registration / logistics for Mental Health First Aid (MHFA) certification courses and other activities, including trauma, and grief recovery training.● Utilized MS Excel to elope personal tracking for clients taking Mental Health First Aid classes.● Maintained tracking of delivered courses and course participant lists to avoid future discrepancies.

Vallejo, California, United States

Created and updated records and databases with personnel, financial, and other data while ensuring zero inconsistencies. Developed presentation / proposals and timely submitted reports. Acted as initial point of contact for office staff and clients. Delivered assistance in writing grant for nonprofit funding and managed HR duties.● Maintained efficiency and ensured compliance with company policies while coordinating office activities / operations.● Monitored administrative staff and delivered assistance in budgeting and bookkeeping processes.

San Francisco Bay Area

• Primary contact and liaison between The GAP and IverifyKey Accomplishments:• Provided administrative and project support for new and contracting business.• Processed account payable tasks and status using Oracle Enterprise system in conjunction with the terms of the relevant contracts, and keep internal and external organizations updated with the status and keep the records updated.• Supported Program Manager and Project Lead by facilitating meetings, maintaining program level issues/action logs, scope change requests/logs, brand work program cost tracking, and execution/follow-up assistance utilizing Microsoft Word, Microsoft Excel, PowerPoint, and Skype.• Provided recommendations to the project team needed to increase the accuracy of project schedules, provided guidance to the team in understanding and following project and Gap brand management standard processes. • Work daily with team members to emphasize the importance of the program schedule to be successful in implementing on time, within the cost, and at the required quality targets.• Maintained files, tracked data, and created construction project documents utilizing the following programs: SAP, Oracle, Quotewerks, and Lotus Notes.• Key contact with The GAP business partners, including LP field, facilities, construction, and store designs on program rollouts and projects.

Torrence, Ca

Coordinated all school relations and outreach activities in Northern California for CCCCO- HBCU Transfer Program.Key Accomplishments:• Facilitated, built, and maintained relationships with area schools and college personnel.• Outreach and recruitment of major events including Black College Expo, HBCU Caravan and Open House, bay area high school and community college presentations to faculty, staff and students. • Assisted processing application and admission to HBCU: Identifying and soliciting admissions based on eligibility criteria and information sessions. • Communicated designed and disseminated information session tools, social media, presentations, correspondence with high school and community college counselors and students utilizing Microsoft Word, Microsoft Excel, Outlook and PowerPoint.

4000 Suisun Valley Road, Fairfield, California

Managed routine operations, including collecting / analyzing appropriate data, initiating necessary changes, providing background documentation on matters demanding administrator’s attention, and assisting in pertinent concerns. Operated as lead contact of Umoja Program Scholars and services. Upheld records, filing systems, and logs, managed staff / faculty calendars, established open accounts, prepared purchase requisitions, resolved invoice discrepancies, maintained equipment inventory, executed budgeting operations, recorded staff / faculty attendance, and supported payroll duties / calculations by using Microsoft Outlook and Banner system.● Advised students on classes, maneuvering college, and finding homes / hostels.● Provided learning support services in all academic disciplines by liaising between college faculty and students.● Resolved students' academic and administrative problems by conferring with faculty, program directors, campus counselors, and administrators.

• Managed multiple medium to high complexity projects while working under demanding deadlines.• Analyzed and gathered information that translates the business and technical requirements into valid test scenarios.• Documented test cases and generate reports using Mercury Quality Center (Test Director) and Business Objects.• Coordinated and facilitate working sessions, walkthroughs, and peer review meetings with application development and project teams.• Developed created, and validated test cases, test data, and test plans as related to the changing business requirements. • Monitored the test progress, defect management, and troubleshooting.• Demonstrated strong communication skills, familiarity with software development life cycle, team skills, as well as abilities to work independently and self-managing to meet critical timelines.

Mba, Business Administration And Management, General, 3.20

Activities and Societies: Delta Sigma ThetaGraduated in 2012 with a Master of Business Administration w/ a focus of Marketing

Bsm, Management

Activities and Societies: Delta Sigma Theta, Jack and Jill Inc., Stop the Violence Summit 2014Stop the Violence Summit 2014 - Solano.