30 ans de succès en optimisation de la performance organisationnelle: planification, gestion, opérations, information, finances, communications, marketing, ressources humaines et développement des affaires (ressource clé en main)- Planification stratégique;- Amélioration de la performance (certification Lean Six Sigma);- Pratiques d'affaires: processus, outils de gestion faciles d'utilisation, formulaires, fichiers d'analyse, tableaux de bord (M365: Sharepoint, OneDrive, Teams, Excel, Access, PowerBI, etc.);Communications, relations publiques et marketing;- Développement, gestion et exécution/suivi de programmes/projets/budgets;- Gestion du personnel et de la performance (recrutement, formation et évaluation continue);- Information décisionnelle (business intelligence);- Automatisation des opérations (CRM, SFA, etc.).------30 years of success in project planning and management in sales, operations, information, finance and human resources as well as in business development/strategic planning (turnkey resource)- Strategic planning;- Performance optimization (Lean Six Sigma certification);- Business practices: processes, easy to use business management tools, forms, analysis files, dashboards (M365: Sharepoint, OneDrive, Teams, Excel, Access, PowerBI, etc.);- Communication, public relations and marketing;- Program/project/budget development and management and execution;- Personnel and performance management (hiring, training and on-going review);- Business intelligence: reporting and analysis;- Customer response management & sales force automation.