Michelle A. Cerbone Email & Phone Number

Hauppauge, New York, United States

East Setauket, New York, United States

Miller Place, New York, United States

Mount Sinai, New York, United States

• Oversee clerical and legal departments• Manage clerical and legal staff sick and vacation time.• Generate and reconcile monthly client(s) reporting• Reconcile monthly attorney reporting• Prep itemizations for debt validation• Generate weekly attorney referral reports• Generate credit bureau reporting and manual removals as needed• Team oriented, adaptable, dependable, and strong work ethic

Mt. Sinai, Ny

Promotion to Supervisor

East Setauket, New York

Medical Billing• Oversee billing for multiple doctors’ offices. • Follow up with insurance carriers regarding payments on patient accounts. • Work closely with administrative support team in the practices to ensure quality level service and efficiency.

Hauppauge, New York, United States

▪ Processed bi-weekly payroll for small medical bill review office (Paychex).▪ Managed all employee sick and vacation time.▪ Managed data entry department consisting of 5 personnel to ensure timely work flow (weekly deadlines were always met before due date).▪ Created Systems Guidelines manual to help train employees effectively on data-base system and ensure quality control.▪ Coordinated marketing events (I.E: banners, business… Show more ▪ Processed bi-weekly payroll for small medical bill review office (Paychex).▪ Managed all employee sick and vacation time.▪ Managed data entry department consisting of 5 personnel to ensure timely work flow (weekly deadlines were always met before due date).▪ Created Systems Guidelines manual to help train employees effectively on data-base system and ensure quality control.▪ Coordinated marketing events (I.E: banners, business cards, etc.). Show less

Garden City, New York, United States

▪ Processed account paperwork and distributions from client accounts via ACH, wire, or check.▪ Daily (incoming / outgoing) client calls to ensure customer satisfaction.▪ Calculated and issued Required Minimum Distribution (for clients 70 ½) annually.▪ Implemented ACT! Database for contact maintenance and growth.▪ Organized annual client seminar.▪ Organized all client files and filing systems for SEC Compliance.

Plano, Texas, United States

▪ Processed account paperwork and distributions from client accounts via ACH, wire, or check.▪ Daily (incoming / outgoing) client calls to ensure customer satisfaction.▪ Calculated and issued Required Minimum Distribution (for clients 70 ½) annually.▪ Worked with Estate Planner to update client documents (Wills and Trusts) to best suit client needs.▪ Reviewed client investment strategy with portfolio manager and prepared quarterly… Show more ▪ Processed account paperwork and distributions from client accounts via ACH, wire, or check.▪ Daily (incoming / outgoing) client calls to ensure customer satisfaction.▪ Calculated and issued Required Minimum Distribution (for clients 70 ½) annually.▪ Worked with Estate Planner to update client documents (Wills and Trusts) to best suit client needs.▪ Reviewed client investment strategy with portfolio manager and prepared quarterly performance reports.▪ Traveled quarterly to meet with East Coast clients (client retention) and reviewed investment strategies according to client needs and lifestyle. Show less

Tampa/St. Petersburg, Florida Area

▪ Provided administrative/secretarial support such as answering a high volume of incoming telephone calls, assisting visitors and resolving a range of administrative problems and inquiries.▪ Proofed and edited press releases and marketing materials.▪ Processed account paperwork and distributions from client accounts (via ACH, wire, check).

Bachelors In Business Administration, Marketing - Sales And Promotions

Regents Diploma